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Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (閱讀更多)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

kellerr 於 2 年前 詢問

Dropa 於 2 年前 解答

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ICS files

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where … (閱讀更多)

In the past, when ICS files were in a mail, I had been asked what to do, and could open them in OUTLOOK. This option has been apparently cancelled and it only asks where to save the file, without any option to open it directly. Furthermore, when I try to modify it in the "settings" and change it to "Always ask" I can't find no ICS files nor OUTLOOK SCHEDULE files. Please advice. Thanks

giorarytwo 於 2 年前 詢問

Terry 於 2 年前 解答

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Sync Bookmarks from a primary device

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop? When I sync my bookmarks, how does is know which computer is the… (閱讀更多)

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

comfeline 於 2 年前 詢問

FredMcD 於 2 年前 解答

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When Firefox was updated, it lost all of my saved tabs.

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session f… (閱讀更多)

This is the first time, that an update lost all of my tabs. Is there a way to access previous sessions, other than the most recent one? I would like to access a session from last week, and see if I can get my tabs back. I'm very unhappy about this and I've not been able to restore my tabs. The current tabs are place holders, and they do the reflect what I had before the update.

heddyfran1 於 2 年前 詢問

Dropa 於 2 年前 解答

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Opening New Tabs without Switching

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off. What I want to do is be … (閱讀更多)

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off.

What I want to do is be able to open new tabs from my bookmarks bar without immediately switching to them. Regardless of middle mouse click or right click and open new tab. Considering the mentioned setting is turned off I would assume that would solve the problem but it hasn't. It has however made it so when I'm browsing or looking through search engine results it doesn't open a new tab right away. But when I have a home/new tab open and am opening tabs from my bookmarks bar, it unfortunately switches to the new tab immediately. I have had this working on a previous install but am stumped as how to replicate.

Any help appreciated, thank you!

novagriffin14 於 2 年前 詢問

Dropa 於 2 年前 解答

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Website accessible with Safari from iPhone but not with FireFox or Edge from Windows laptop.

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com… (閱讀更多)

There is a site I can access with Safari from my iPhone but not with FireFox or Edge from my Windows laptop. Specifically, the site is www.thechildrensmediaconference.com. I have tried the advice in a previous thread on this theme with no success

TonyHarkerOxford 於 2 年前 詢問

TonyHarkerOxford 於 2 年前 解答

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Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (閱讀更多)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

frz 於 2 年前 詢問

frz 於 2 年前 解答

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Options when right-clicking Firefox in Taskbar

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions? … (閱讀更多)

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions?

Doug Sheppard 於 2 年前 詢問

Doug Sheppard 於 2 年前 解答

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Antivirus security addon

Hi guys. So, I have Avira free antivirus. Can I still install for example Norton web security addon for Firefox? Will there be any problems between my installed antivirus… (閱讀更多)

Hi guys. So, I have Avira free antivirus. Can I still install for example Norton web security addon for Firefox? Will there be any problems between my installed antivirus and the Norton addon? Sorry if this is a noob question, but there you go :) Any help would be appriciated. Thanks in advance for any reply.

aedir.20 於 2 年前 詢問

Dropa 於 2 年前 解答

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"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Window… (閱讀更多)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Pat H 於 2 年前 詢問

Pat H 於 2 年前 解答

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Firefox locking up / hangs after using search

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I pre… (閱讀更多)

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I press the show desktop button and then try to reveal Firefox, none of the windows will appear. I'd have to go into Windows Task Manager and be lucky enough to terminate the correct process containing the tab, or else I'd have to start all over again.

lokeyhermit 於 2 年前 詢問

lokeyhermit 於 2 年前 解答

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (閱讀更多)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

dimitri11 於 2 年前 詢問

dimitri11 於 2 年前 解答

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Wrong buttons (apparently gamepad?) for video control in video players

See images. The buttons on video players don't look like play, pause, gear, etc. They look like gamepad buttons. But a gamepad is not connected to my PC and I haven't con… (閱讀更多)

See images. The buttons on video players don't look like play, pause, gear, etc. They look like gamepad buttons. But a gamepad is not connected to my PC and I haven't connected one in months. I have tested it with videos on invidious.snopyta.org and tagesschau.de.

user_15135680201 於 2 年前 詢問

user_15135680201 於 2 年前 解答

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Firefox passwords

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i n… (閱讀更多)

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Dudman 於 2 年前 詢問

cor-el 於 2 年前 解答

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Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (閱讀更多)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

corvinoconnor 於 2 年前 詢問

Dropa 於 2 年前 解答

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HP laptop can't find the printer

HP laptop isn't recognizing the wireless printer. I go through all the steps but when the screen usually shows the printer name and info. it fails to do this. Can't get a… (閱讀更多)

HP laptop isn't recognizing the wireless printer. I go through all the steps but when the screen usually shows the printer name and info. it fails to do this. Can't get any farther than this.

Pam 於 2 年前 詢問

jeyson1099 於 2 年前 解答

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Saving files instead of opening and saving in TEMP folder!

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my down… (閱讀更多)

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my download folder instead of saving in the temp folder.

I changed this setting to allows ask. Still the files are getting saved in the download folder after opening.

Please assist me to resolve this issue. Thanks.

senanindya21 於 2 年前 詢問

Dropa 於 2 年前 解答

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (閱讀更多)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

triff 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答