Firefox 技術支援討論區

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic process.

The cause is the MS CoPilot extension for Firefox.

Useful in other ways as I discovered several other extensions I don't need, hence have remained disabled.

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at

1) https://e.synchronyfinancial.com/

which, in Brave, redirects to

2) https://lowes.syf.com/accounts/login

Inputting either link in Brave gets me to the finish line but the first link above fails in Firefox with the "Secure Connection Failed" message and dumps me at https://www.synchrony.com/accounts/. The second link does the same.

Is there any way to troubleshoot the problem?

I HAVE tried shutting-down Malwarebytes but the result was the same.

This is the only site on which I have encountered this issue. All that I can determine at the moment is that that certificate is from DigiCert and the expiration date is in 2025, i.e., this is not a Symantec cert.

DigiCert Global G2 TLS RSA SHA256 2020 CA1 Organization (O) DigiCert Inc Organizational Unit (OU) <Not Part Of Certificate> Issued On Wednesday, February 7, 2024 at 6:00:00 PM Expires On Tuesday, March 4, 2025 at 5:59:59 PM

I don't use Google Chrome browser nor do I use MS Edge. After using the Mosaic browser, I switched to Netscape Navigator, then to Mozilla, and, finally to Firefox. I am not looking forward to migrating to another browser. ;-)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

Firefox just will not print anything at all. I have tried all the suggested fixes; everything else on my computer prints fine to either directly connected printers or to network printers. The 3 other computers on my home network all print to all printers from Firefox. I have deleted Firefox and reinstalled I have deleted all printers and reinstalled When I do try to print with the print queue open, the file spooling briefly splashes up and disappears quickly. If I download a PDF from the web, it will not print from within Firefox, but will print from Acrobat or Nitro I have changed antivirus from Eset to Webroot anywhere. No improvement and in between with no Antivirus, Firefox would not print. Any thoughts, as I had to change browsers and I want to get back to Firefox? Help!!

I'm using Firefox 124.0.2 (64 bit) on Windows, and every few days I get the error about using an older version of Firefox, with Exit or Create New Profile options. I then run "firefox -allow-downgrade" from the command prompt and everything works fine... for a few days, when it happens all over again. This only started happening a couple of weeks ago, but it's getting really annoying. How do I stop it (short of using something like Waterfox or Brave).

I downloaded the new update this morning and I cannot separate my categories any longer on my home page. I keep them in categories on the 4 separate rows and then separate them by skipping a square. I cannot do that any longer and do not like the jumble of the homepage now. How can I keep the blank spaces that are located at the bottom of the rows to separate my categories?

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my bookmarks are there. How do I complete this setup?

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

I can't access my Virgin e-mail. I sign in with usual e-mail and password, then click and the link just doesn't work. The same when I ry to access my Virgin account details. Sign in and the links just don't work. It was fine yesterday, but there has been another Mozilla 'Update' which has 'Broken' the Virgin site! Can I roll back to the previous version of Firefox? There does seem to be an awful lot of updates; every few days it sems. Why?

Hey,

Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser.

reCaptcha demo: https://www.google.com/recaptcha/api2/demo

Hello Mozilla Help Community,

I'm reaching out for assistance regarding an ongoing issue I've encountered with my Blogger website. Despite numerous attempts to troubleshoot and resolve the problem, I continue to face persistent breakage issues that hinder the functionality and usability of my website.

I've been managing a Blogger website for some time now, using it as a platform to share content, engage with readers, and promote my work. However, recently, I've noticed several issues cropping up that have significantly impacted the user experience.

The Breakage Issues:

Layout Disruptions: Certain elements of my website layout seem to be misaligned or overlapping, causing a messy and unprofessional appearance.

Navigation Problems: Users have reported difficulties navigating between pages and accessing specific sections of the website.

Loading Delays: The website's loading times have noticeably increased, leading to frustration among visitors and potentially affecting SEO rankings.

Steps Taken to Resolve the Issues: In an attempt to address these breakage issues, I've taken several steps, including:

Theme and Template Checks: I've thoroughly examined the theme and template settings to ensure they are correctly configured and compatible with the latest browser updates.

Plugin and Widget Reviews: I've reviewed and updated all plugins and widgets used on the website, removing any outdated or incompatible ones.

Browser Compatibility Testing: I've tested the website's compatibility across multiple browsers, including Mozilla Firefox, to identify any browser-specific issues and ensure a seamless user experience. Cache Clearing and Data Refreshing: I've cleared the website cache and refreshed all data to eliminate any temporary glitches or conflicts.

Despite implementing these measures, the breakage issues persist, posing a significant challenge to the functionality and accessibility of my Blogger website.

Request for Assistance: I'm reaching out to the Mozilla Help Community for guidance and support in resolving these persistent breakage issues. Any insights, suggestions, or troubleshooting tips would be greatly appreciated.

Additionally, if anyone has encountered similar issues with website or has expertise in resolving such issues, I would be grateful for your input.

Thank you in advance for your assistance and support.