Firefox 技術支援討論區

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm no technician (I deliberately use Firefox because I believe in Mozilla's business principles, not because I think Firefox is technically superior to other browsers - although I'm quite prepared to believe that it is) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their UK online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without having to endure a half-hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'Chat' facility is available in the bottom right-hand corner of the screen. Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody please tell me whether I might have some setting or other (e.g., say something to do with 'pop-ups' which I think that the HSBC's 'Chat' facility uses) set incorrectly?

Thank you and best regards

John

I've tried using the websites in the title all day and none of them work at all. Netfilx gives me the 7701 error code, Twitch gives me the error #4000, and HBOMax and Disney+ stay loading. I've tried a lot of the solutions I've seen (turn on and off the drm player, delete cookies, reset cache, refreash firefox, uninstalling and reinstalling firefox, updating drivers, removing all addons) and none of them have worked. The same thing happens with Opera. I've tried using Chrome and that seems to be working well so I don't think it has to do witth my computer.

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disabled and all my extensions were installed, but not showing in the extension bar

They had invisible icons which can be clicked on and show text like "dark reader etc." But when you click them it doesn't show anything I'm on windows 10

I have Firefox 99.0.1 (64-Bit) now & have not had a problem in the past accessing https://customer.xfinity.com/#/services/internet#usage.

Now, it partially loads & often get the "SSL_ERROR_BAD_MAC_ALERT" error.

In looking it up, this error appears to be specific to Firefox.

It was an issue 3 years ago: [https://support.mozilla.org/en-US/que.../1256432].

For the past few years, Firefox has had more problems with websites that work fine in other browsers, even the EDGE browser. Even in the 3-year-old bug mention above, it works in other browsers, but in the Firefox browser fails.

Firefox needs to fix this bug. It should not be an issue for over 3 years, especially when it works fine in other browsers.

Hello, I am trying to download some txt files via firefox in an automatic fashion using the python webbrowser API. Firefox opens the txt files directly in the tab, which leads to all kind of unwanted behavior when trying to use the right click save option. Is it possible just to save the txt files? Looking at previous forum entries, I tried changing the Content-Disposition and Content-Type via plugin, but they did not seem to affect the link given. Thanks

Hello

I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot)

Firefox Can’t Open This Page To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window

Everytime I try 'open it in a new window' it just takes me to my Google site 'sign in' page.

Help!!!!!!!!!!!!!!!!

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

kindly am having a problem in opening a document in my yahoo account ,also i cant log in to a quick book online .....am geting a message the the site is not secure though my internet is okay. kindly what could be the problem?

Access Denied You don't have permission to access this server.

Reference: 18.1ca93817.1651074079.ba81029

I get the above message after I access my bank web site login page, then enter my credentials. I do not have this issue on any other browser and or my phone app. I have cleared all cookies and website data, as well as tried in the in the private window mode. Any suggestions? The particular bank is citizens. I am able to access other banking sites as well from Firefox. Currently running version 99.0.1 64bit

FredMcD you asked if I could post a link to the Map . . this is the link to the page that has the map. Normally it would simply pop up as Elk Grove Village as that is the website this is in, but it does not and I can not enter the name of the city in the box provided. The map is at the bottom of this page.

https://www.elkgrove.org/i-want-to/contact-the-village

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted them, but the solutions they're telling me to do have had no success. I've already disabled other extensions to see if that was the problem, but it wasn't. I cleared cache and cookies, and I've also removed the autofill option as well. My firefox is up to date.

Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome but on Firefox the deeplink goes to the website homepage only. Does anyone know what I can do about this? thanks Gina

In trying to reach at least one Web site (maybe more), https://jabberwocking.com/, I get an error page, Error 523: Origin is unreachable. It also has some tech stuff I don't understand. What can I do?

Hi: The link to the following website is not working: https://www.hoka.com/ When I try this link in another browser (ie. Chrome) it works. Why is it not working on Firefox? Thanks David