Firefox 技術支援討論區

Hello Firefox Community,

I am a web developer, and I am writing to you regarding an issue I have encountered with the website "https://www.socialboothlv.com/". The problem I am facing is related to website responsiveness.

Upon reviewing the website, I noticed that it is not responsive to different screen sizes, particularly on mobile devices. This means that users accessing the site from their mobile devices may find it difficult to navigate and interact with the content. Are there any best practices or tools that I can use to improve the website's responsiveness?

Thank you for your help and support.

Best regards, M. Abdullah Khan

I use a website for school that utilizes two factor authentication through a base site that then logins you in on that browser for a set amount of time. The problem I have is that on my Macbook pro the log in will not log me out of some sites and then it will log me out of other sites but then no longer load the log in screen on the laptop. Even if I do log in and clear all my cookies. I have all my security turned off so it isn't cross site cookies or a firewall blocking the site from loading. Please help. The site does work completely fine on my windows PC so I do not know if it is a mac issue or a Firefox issue

Hi, Previously, it was totally fine I think. But recently I have noticed that whenever I click the Gmail icon on my email, white border shows up and moves the gmail icon to the left... I am not sure whether I triggered or changed settings which caused this... I was also setting some Windows visualization settings but I am not sure whether that caused this

I am attaching the screenshots.

Thank you!

I have a subscription to the following site https://plus.globalcyclingnetwork.com/login, since I have been using the updated browser, I can no longer log in & I receive the following error 'There was an error logging in'. I first sort support from GCN directly, however all of their suggestions have not rectified the error. I have tested my credentials on a third party laptop and have no problems logging in to GCN+ site. At times I also receive the error in the attached document. I have tried turning off the Enhanced Tracking, but that didn't work either.

When trying to open the login page of QB Online either straight away or after entering the login credentials does the animation on a bank page come on and that is it. Since yesterday 10/03/2023. I cleared the cached data. Same result. Run latest FF browser. I did manage to open it in Opera.

Hello! We have a user based in Germany who is unable to save his information when he fills out his profile here: https://cb.sailthru.com/join/7b5/amwpreferencecentergerman

He is using Firefox 110.0.1 on a MacOS 12.6.3 and is not using VPN or any other security software. There are other individuals in Germany who are experiencing the same problem. Unfortunately, neither myself nor the individuals at the SailThru page are able to replicate his issue.

He successfully filled out the form using Edge on Windows 10 and Chrome on macOS and it worked fine for him. Is there a patch available for this kind of issue?

At first we thought it was a reCAPTCHA issue, but SailThru entails invisible reCAPCHA meaning that the majority of users don't actually see the pop-up window which requires them to interact. This is expected behavior, and it's not possible to configure the interaction pop-up to show for every user. So it not reCAPTCHA at fault, but something we think on the Firefox end. Please provide any feedback you think necessary to fix this issue for users in Germany. Thank you!

Hi there, Just letting you know that after years of using and being super happy with firefox, today I´ve been forced to use Explorer because I´m creating a campaign in facebook and when I try to upload 3d photos and see timelines with 3d photos the pages stop working. Please check this issue ASAP!

Everything works in Explorer

Rodolfo

received a firefox update on 16/3/2023. Since then if i open skynews.com or itvnews.com and click on a story firefox has about 75% chance of freezing and I have to use task manager to end it.

Same intermittently happens with netflix. When it happens netflix loads but the left and righ caret do not appear against my list and it freezes at that point. This is less frequent than the crashes with the above sites, about 30% chance. If I have multiple firefox windows open they all crash. If I use google there is no problem. This only happened after the update to 111.0 (64bit)

HEB (heb.com) Blocks account access using Firefox

Firefox will load the site page but you can no longer access your account. it gives you the error message: error: invalid_request error_description: interaction session and authentication session mismatch. They tell you you have to use Chrome, they no longer support Firefox. I do not know where to ask for Firefox for help with this issue. HEB has blocked account access using Firefox and say they only allow Google Chrome

I use the IRS form found at https://www.freefilefillableforms.com. There is a misalignment in Form 1040 where the form fields for data (like name, address, etc.) are displaced from the form in the background. I am providing a snip showing what I see. I'm using Firefox 111.0 (64-bit) on Windows 11. I think I had this same problem in an earlier year.

I can login to one gmail, but when I try to add another account and am prompted to login it shows the 2 factor authentication. At this point I either get the code, but the site doesn't advance to the page for me to type it in, or it never sends the code. Now I know you're probably thinking it google, but I can correctly add my 6 account on opera, chrome, and safari. I've already tried to refresh firefox. I also tried uninstalling and removing all registry files to no avail. I tried with my ad blocker and vpn on as well as off. I'm on a windows 10 desktop and I just installed a fresh copy of windows as well as firefox and still same issue. Please help if anyone has any Idea what's going on!

Over the last few days, I cannot access my Facebook profile page with Firefox. The rest of the site works fine, and I can post, I just get this error message when I try to go to my profile page: This Page Isn't Available Right Now This may be because of a technical error that we're working to get fixed. Try reloading this page.

This issue does not happen on my iPhone or using other web browsers, only Firefox.

Can anyone advise?

Hello, Get the below message when trying to connect.

Apache2 Ubuntu Default Page

This is the default welcome page used to test the correct operation of the Apache2 server after installation on Ubuntu systems. It is based on the equivalent page on Debian, from which the Ubuntu Apache packaging is derived. If you can read this page, it means that the Apache HTTP server installed at this site is working properly. You should replace this file (located at /var/www/html/index.html) before continuing to operate your HTTP server.

If you are a normal user of this web site and don't know what this page is about, this probably means that the site is currently unavailable due to maintenance. If the problem persists, please contact the site's administrator.

Ubuntu's Apache2 default configuration is different from the upstream default configuration, and split into several files optimized for interaction with Ubuntu tools. The configuration system is fully documented in /usr/share/doc/apache2/README.Debian.gz. Refer to this for the full documentation. Documentation for the web server itself can be found by accessing the manual if the apache2-doc package was installed on this server.

The configuration layout for an Apache2 web server installation on Ubuntu systems is as follows:

/etc/apache2/ |-- apache2.conf | `-- ports.conf |-- mods-enabled | |-- *.load | `-- *.conf |-- conf-enabled | `-- *.conf |-- sites-enabled | `-- *.conf

Checked the update on Fire Fox and it is up to date. web site connect with Microsoft Edge but gives the error

What is my next stem

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Just upgraded to Firefox 111.0. Now my Yahoo! Mail will not load. Worked fine before.

Error: The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I changed nothing with the cookies...unless Firefox update did.

After the most recent update I can't get in to any of my Yahoo Mail accounts. I get a page that says:

The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I can log into my Yahoo accounts without a problem, only mail is broken. It works fine in MS Edge. I've cleared the cache and cookies and restarted both the Firefox Browser (ver 111.0) and Windows (11 Pro ver 10.0.22621).

I work as a technical writer for a software company where we package and ship HTML help files along with our software.

Our help needs to be responsive when it's installed and opened in a local file system, and we've been unable to get sessionStorage (or localStorage) to pass variables to another page unless they're in the same Windows directory.

This makes the browser's storage unreliable, as the variables we need are different depending on what directory you're in.

I understand that to protect against attack pages traversing, say, your Downloads folder, there are various restrictions on file:// access. But is this meant to affect DOM storage as well?

Quickbooks Online will not bring up the sign in page on Firefox. Chrome works fine on the same comp and network. When trying to sign in from Firefox it goes to a blank page with four spinning blue balls, no further.