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Can't make secondary email my primary email even though I followed instructions! Now what do I do?

I cannot change my primary email. I followed your instructions to make my secondary email my primary email. When I saw that I had no secondary email filled in I tried t… (閱讀更多)

I cannot change my primary email. I followed your instructions to make my secondary email my primary email. When I saw that I had no secondary email filled in I tried to add the one I usually use but the message said this account already exists. I know it does because I have been sent messages to that (the secondary email) when there was a problem. I'm stuck. I have no idea what to do.

Muffers 於 2 年前 詢問

cor-el 於 2 年前 解答

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email with user name not received

Your system keeps telling me that you have sent an email but nothing turns up - and yes I have checked my junk file folder and there is nothing in there. [Personal inform… (閱讀更多)

Your system keeps telling me that you have sent an email but nothing turns up - and yes I have checked my junk file folder and there is nothing in there.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Sandgroper48 於 2 年前 詢問

McCoy 於 2 年前 解答

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I forgot my user name...have clicked on the fogot link typed in my e-mail about 3 or 4 and am still waiting...said it was sent!!!

this all started with, I was having trouble with my home page staying up... whenever I Logged-off/on or brought it back from sleep mode had to go into options > genera… (閱讀更多)

this all started with, I was having trouble with my home page staying up... whenever I Logged-off/on or brought it back from sleep mode had to go into options > general > in show my home had to always type http://my.yahoo.com/ to no avail... came just to get a few answers/suggestions but couldn't even sign-in so had to re-register...

maxx_4 於 5 年前 詢問

John99 於 5 年前 解答

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I need help to unlock my account as my original confirmation e-mail was rejected and I want to use the same e-mail which is now working.

I tried to synchronise my account but forgot that the e-mail wasn't active at the time, so it was rejected. Now it's working again but Firefox keeps telling me that the c… (閱讀更多)

I tried to synchronise my account but forgot that the e-mail wasn't active at the time, so it was rejected. Now it's working again but Firefox keeps telling me that the confirmation e-mail was rejected and I need to ask for help to unblock it. I just seem to go round and round in circles with this, getting more and more frustrated. Even fathoming how to post this message has taken at least half an hour and now the image uploading doesn't seem to be working (circle going round and round endlessly with no apparent way to cancel and try again). Can anyone help please?

BrianE 於 3 年前 詢問

BrianE 於 3 年前 解答

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I wanted to post about a particular bug and have lost my registration details, now I can't login or get all of them back. Now registration can't be found.

Having registered again and seen the multiple logins required I can understand why I have lost mine, why not keep a simple with one login and password for all firefox/moz… (閱讀更多)

Having registered again and seen the multiple logins required I can understand why I have lost mine, why not keep a simple with one login and password for all firefox/mozilla interests and faults?.

SteveRiley 於 3 年前 詢問

guigs 於 3 年前 解答

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Re activate a firefox sync account

For my account I'm using a not-so-often monitored email, so when I tried to log in today from a new devices, they sent the confirmation email to this account that, meanwh… (閱讀更多)

For my account I'm using a not-so-often monitored email, so when I tried to log in today from a new devices, they sent the confirmation email to this account that, meanwhile, was suspended for inactivity. So the mail bounced back and now they have suspended my firefox account too. How can I retry the verification process?

Details: I have create my firefox sync account long ago, when I had only one email address, but now I use this address only for spam, so it's not monitored

EDIT: I have now access to the suspended email account, so if there is a way to send a new confirmation message, I could be abble to access it

jacorem 於 2 年前 詢問

the-edmeister 於 2 年前 解答

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I am trying to log in to my site, but it seems that all methods have changed ? I am trying to log in, but the system will not recognize my details?

Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my M… (閱讀更多)

Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my Mozilla link. As a consequence I am trying to get reconnected and get back on line. For this reason, I thought that I should relog in and get back to normal, but I am unable to find the route into mozilla to do that. Please advise me on the recommended route I should use, to rectify the connection problem.

 Roger Perry.

Roger-Perry 於 2 年前 詢問

McCoy 於 2 年前 解答

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Password/username problem no reset being emailed after requesting.

I know my password to sign into Mozilla Firefox is correct. I keep getting incorrect username or password message. I have requested a password reset be sent to my e-mail … (閱讀更多)

I know my password to sign into Mozilla Firefox is correct. I keep getting incorrect username or password message. I have requested a password reset be sent to my e-mail several times from several devices but still nothing has been sent. How can I get into my account? Thank you

jsm3 於 5 年前 詢問

FredMcD 於 5 年前 解答

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Unable to login to account

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so t… (閱讀更多)

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox?

Any help is greatly appreciated!

Shelbyw50 於 2 年前 詢問

James 於 2 年前 解答

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My mozilla account was blocked for security reasons

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but… (閱讀更多)

I reinstaled Windows on one of my pc's then i tryed to log in but my email provider has frozed my email adress because i wasnt logged in for long time. I reenabled it but now mozilla is blocking me to log in any ideas what i shoud do? Thank you in advice.

pi4a955 於 1 年前 詢問

cor-el 於 1 年前 解答

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I am unable to sync to my account. The email gets returned.

I have had problems with Firefox Sync for a while. I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email g… (閱讀更多)

I have had problems with Firefox Sync for a while.

I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email gets returned.

I have bypassed this problem a number of times. I am not sure about the exact solution, but either waiting for 24 hours since last attempt to login or fiddling with Firefox Sync settings through my phone which is already logged in seemed to have helped.

Fiddling with phone settings does not work anymore. It may have never worked. I have not waited 24 hours since last attempt to login as well, so that could be the fix I am looking for. However, the main problem I have, is that I cannot bypass it in any other way. I am able to login to Firefox Screenshots for example with my account, but I cannot sign in to my Firefox account itself. It is not a good user experience.

I understand that this might be used for my own sake, to protect my account from potential intruders...however, I am very dissatisfied with not being able to sign it to my account for over couple of days because of such restrictions.

I do not think anyone can do anything about this, it will probably require redesigning existing safety measures just to deal with this obscure problem. I will wait for 24 hours and will update this post after I get the result. Maybe I can help someone else who is on the same boat as I am. I could not see similar problem on the internet other than a few, of which did not portray the problem in a way that I found relatable.

But maybe there is another way unbeknownst to me.

Either way, thank you for reading. I hope you have a nice day.

0rganic 於 2 年前 詢問

stomlinson 於 2 年前 解答

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reset password twice using reset link via email, still not working at sign-in page

Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. We… (閱讀更多)

Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. Went to login page tried to login with new pword, no joy. Tried entire procedure again, still no hit, same message wrong user/pword -

evedyah 於 3 年前 詢問

guigs 於 3 年前 解答

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How to change the email shown on my settings?

I have a HUGE problem My sign-in email address does not exist any longer and I have no clue how to get rid of it. I try to change the email to my secondary email but it… (閱讀更多)

I have a HUGE problem

My sign-in email address does not exist any longer and I have no clue how to get rid of it.

I try to change the email to my secondary email but it wants to send a verification to the old email address.

I can't do that because the eprmary email doesn't exist unless someone else owns it, lord I hope no one has it.

So how can I get rid of the dead email address? How do I make my secondary email the only email address? I can always add a secondary later.

Without this I cannot sync all my Firefox settings & bookmarks across all my devices!

Thank you in advance for any help I can get.

SHEILA & STEVE'S FF 於 2 年前 詢問

Wesley Branton 於 1 年前 解答

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No letter for confirmation of email

There is no letter for confirmation of my email (beaf@i.ua) I checked spam folder, i try to resend confirmation, and there is no result after an hour of waiting Thanks … (閱讀更多)

There is no letter for confirmation of my email (beaf@i.ua) I checked spam folder, i try to resend confirmation, and there is no result after an hour of waiting

Thanks

Beaf 於 5 年前 詢問

cor-el 於 5 年前 解答

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You have my email as:briannicholls846 at btinternet. - WRONG!

Hello, Firefox has my email as briannicholls846 at btinternet. - this is now incorrect as I changed it to nicknicholls1960 at gmail. There seems no logical option to sim… (閱讀更多)

Hello,

Firefox has my email as briannicholls846 at btinternet. - this is now incorrect as I changed it to nicknicholls1960 at gmail.

There seems no logical option to simply ....."change email address on my Firedox account" as in ebay/paypal for example. Could anyone please give me a quick, plain English fast track idea to achieve this?

Many thanks


edited email a bit from search/spam bots as this post is public

bridgnorthbill71 於 4 年前 詢問

Happy112 於 4 年前 解答