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I can't remermber my login.

Hi, I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, … (閱讀更多)

Hi,

I have created an account a couple of mouths ago and don't use it since. I need to restore my firefox profile so I decide to use the synchronisation. Unfortunately, I can't remeber my login. I have the password and synchronisation key but not my login. How can I recover it ? Thank you !

Le_luron 於 9 年前 詢問

cor-el 於 9 年前 解答

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I cannot log in to created Firefox Account

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters When I ask to re… (閱讀更多)

I believe that my Username is my email adress (otherwise...where do I find username???) I have the correct password I am taking notice of capital letters

When I ask to resend my username (or password) I do not get an email

Yes, I have verified my emailaddress

Saskia_S 於 3 年前 詢問

FredMcD 於 3 年前 解答

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Account Reset

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in p… (閱讀更多)

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Sean Fagundes 於 1 年前 詢問

Eve 於 1 年前 解答

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Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (閱讀更多)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

dimithrandir 於 1 個月前 詢問

dimithrandir 於 1 個月前 解答

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Firefox can't keep login

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to log bac… (閱讀更多)

Firefox can't keep login even other sites like :Youtube Facebook... Every time I exit Firefox for a while and re-login, the logins to websites log out and have to log back in again and again (I've tried uninstalling Firefox and reinstalling it, and the problem persists). ( I think due to the settings for Firefox )

Nguyễn Trần Hải Đăng 於 2 週前 詢問

jscher2000 於 2 週前 解答

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I already have a synch account but I just want to use whats on this computer and get it synched. It woun't let me just synch it! I'm not worried about another device right now.

I already have a synch account but I don't care about any other device right now I just want to backup my settings on this computers browser right now. Want to replace an… (閱讀更多)

I already have a synch account but I don't care about any other device right now I just want to backup my settings on this computers browser right now. Want to replace anything with what I have here but it just keeps asking me to put in something from other device. I want to re add other devices later. I don't even think I have it on my iPhone right now. It's frustrating!

Ratz 於 9 年前 詢問

Donnie 於 9 年前 解答

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Starting computer Firefox runs great. After closing it ous several times, the Icon no longer works and you cannot restart Firefox without rebooting. Why?

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to program… (閱讀更多)

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to programs and clicking on Firefox. The only way you can get it to work again is to reboot the computer, but then you can only bring up Firefox several more times without haviing to reboot. I've even tried to restore computer to previous dates to no avail. If I use Internet Explorer to bring up Firefox the same thing happens. I've tried deleting Firefox and reinstalling, but it tells me that Firefox needs to be closed to continue. I can't see where it is open. Advise

Blacksheep22 於 9 年前 詢問

cor-el 於 9 年前 解答

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Can I uninstall FF from a synced notebook and keep tabs etc. on new notebook?

I bought a brand new notebook and have installed FF with the intention of moving my tabs etc. to it from my old notebook. Can I disconnect my account on the old notebook … (閱讀更多)

I bought a brand new notebook and have installed FF with the intention of moving my tabs etc. to it from my old notebook.

Can I disconnect my account on the old notebook without it effecting what I've synced?

NiallASD 於 4 年前 詢問

the-edmeister 於 4 年前 解答

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why can't I sync firfox

And how does my email change again I believe somebody is stealing all the stuff on my account playing games with email and with the password how do I get this looked into… (閱讀更多)

And how does my email change again I believe somebody is stealing all the stuff on my account playing games with email and with the password how do I get this looked into

[Locked by moderator. Please followup at https://support.mozilla.org/en-US/questions/1213762]

Donald.J.Hawkins 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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a mess

locking this thread as duplicate, please continue at https://support.mozilla.org/questions/1238485 what a mess firefox made of all my computers in my place this new sync … (閱讀更多)

locking this thread as duplicate, please continue at https://support.mozilla.org/questions/1238485

what a mess firefox made of all my computers in my place this new sync thing has totally messed up all my computers, now I have all my bookmarks on every computer!!!! Fu%$. It has taken me hours to get each of my computers back to where I had them setup in bookmarks!!!! I only want certain bookmarks on certain computers, so this has been a horror to fix, how do I keep getting ALL bookmarks on ALL computers? I have each computer customized. Guess I'll have to delete my sync account, only way I know! Thanks alot!!!!!!!!!!

customer2-HP 於 2 年前 詢問

customer2-HP 最近回覆 於 2 年前

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Is a Firefox Account Integration for other websites planned?

Many have the problem of managing their accounts. Hence "log-in with ..." are popular. That makes it easy to centralize, manage and grant (and deny) access to personal da… (閱讀更多)

Many have the problem of managing their accounts. Hence "log-in with ..." are popular. That makes it easy to centralize, manage and grant (and deny) access to personal data. I'd rather trust Mozilla than Google or Facebook etc.

Markus Göllnitz 於 1 年前 詢問

user633449 於 1 年前 解答

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Have firefox sycn automatically on login.

I have a new laptop. Each time I restart I have to sign back onto Firefox Sync. My old computer is automatically signed in which is way more convenient. I saw one article… (閱讀更多)

I have a new laptop. Each time I restart I have to sign back onto Firefox Sync. My old computer is automatically signed in which is way more convenient.

I saw one article that said to change the 'history' settings to 'use custom settings for history' with a few additional steps. I have tried this with no change in the programs behavior. Any thoughts?

Thank you,

Bryan Montanio 於 1 年前 詢問

FredMcD 於 1 年前 解答

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I need an admin to remove my email address from the "this address bounced" list

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607 I had accidentally deleted the e… (閱讀更多)

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607

I had accidentally deleted the email address I use from my email server before trying to sign back in to Firefox Sync. I added it back, and made sure that it works. However, it is impossible for me to sign in at all any more because I'm getting the "Your Email was just Returned. Mistyped Email?" error.

Please remove my email address from the bounce list so that I can sign in.

marunz 於 1 年前 詢問

philipp 最近回覆 於 1 年前