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so ever since I updated your ...browser..When I try to restore tabs after firefox crashes my Windows appear but only one has the tabs?

seriously I have restarted my computer 11 times;cleared cache; downloaded your new add on; REPEATEDLY ran a scan on everything INCLUDING your browser. and for some rea… (閱讀更多)

seriously I have restarted my computer 11 times;cleared cache; downloaded your new add on; REPEATEDLY ran a scan on everything INCLUDING your browser.

and for some reason this only started after your stupid forced update :/

also note: I have MANY important tabs I need to get back :/

they appear during the "restore tabs" page just fine; I scrolled through and everything was there

Pissedcunsumer 於 5 年前 詢問

guigs 最近回覆 於 5 年前

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Add ons for a Mac

Using OS X Yosemite on my Mac. Firefox "suggested" I needed a refresh. I did and now my add ons and extensions are all gone. Trying to find a solution to get them back… (閱讀更多)

Using OS X Yosemite on my Mac. Firefox "suggested" I needed a refresh. I did and now my add ons and extensions are all gone. Trying to find a solution to get them back. Here are some notes that may help get an answer since I've done some reading on the subject here:

I do not use Time Machine I do not have an Old Firefox Data folder on my desktop

If I can't restore them, is there a way to see which ones I had prior to the refresh so I can just download them again?

Thanks for any help.

claybasket 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前

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I deleted a Bookmark folder. I went to imp/exp. and clicked restore for today, and several more and got an "unable to process backup files" and lost 2 years?

I tried to restore deleted bookmarks following your directions and got a "unable to process backup files" response along with loosing approximately 2 years of bookmarks w… (閱讀更多)

I tried to restore deleted bookmarks following your directions and got a "unable to process backup files" response along with loosing approximately 2 years of bookmarks with valuable info in the Tags section. Please help!!!!

ecoble 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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I uninstalled firefox and re-installed my bookmarks were missing but were saved as an old mozila data file.How do I restore them?

I recently deleted firefox because of some problems but saved all the data in a folder.Now I have reinstalled and can't find a way to restore history/bookmarks etc. All o… (閱讀更多)

I recently deleted firefox because of some problems but saved all the data in a folder.Now I have reinstalled and can't find a way to restore history/bookmarks etc. All of them are important so please help me.thank you

demmmz 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Can I restore bookmarks from MozyHome backup?

My Windows 7 OS got corrupted and had to be reinstalled so I've had to "rebuild" my laptop. I don't recall ever backing up my many Firefox bookmarks using a Firefox tool… (閱讀更多)

My Windows 7 OS got corrupted and had to be reinstalled so I've had to "rebuild" my laptop. I don't recall ever backing up my many Firefox bookmarks using a Firefox tool. My online backup is Mozy and I've successfully restored data files. I see a folder among the Mozy backup files with this path: F:\mozyLocalBackup\betsyb-laptop\C\Users\betsyb\AppData\Roaming\Mozilla\Firefox\Profiles\gy6v6xhf.default-1408376452741. It contains files with names like logins.json and places.sqlite. Can I use any of this to restore bookmarks and other things that were stored in my Firefox profile? If not, any other suggestions? Thanks!

Betsy0814 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Firefox crashed and lost all my tabs

Windows 7, firefox 40.0.3 My computer crashed and thus, firefox did not close properly and lost all of my tabs. Under Menu -> History, the Restore Previous Session is… (閱讀更多)

Windows 7, firefox 40.0.3

My computer crashed and thus, firefox did not close properly and lost all of my tabs. Under Menu -> History, the Restore Previous Session is greyed out. Why is this? Shouldn't I be able to restore from there?

I've found replies from "jscher2000" and my sessionstore-backups\previous.js file looks like the one I want to use to restore my tabs. However I do not see how to use this file to restore my tabs.

How do I use previous.js to restore my tabs and tab groups?

dgminer 於 4 年前 詢問

cor-el 最近回覆 於 4 年前

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bookmarks are missing after firefox update and untrusted web site

Hi updated firefox because it was slow to start and my bookmarks are missing .tried everything on firefox how to but still cant get them back also it keep saying that all… (閱讀更多)

Hi updated firefox because it was slow to start and my bookmarks are missing .tried everything on firefox how to but still cant get them back also it keep saying that all web site are untrusted and that should leave.

paulsparry 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Why do I have to spend an hour straightening everything out after firefox updates?

My home page disappears as does my tool bars. This time was easy it only took me about 45 minutes. The last update took over 3 hours and I had to kill several viruses. … (閱讀更多)

My home page disappears as does my tool bars. This time was easy it only took me about 45 minutes. The last update took over 3 hours and I had to kill several viruses.

earnzy 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Laptop crashed twice last week lost my fb, had to make new fb. How can i get my original fb back please?

Hi Microsoft shut down twice in 2 days last week, Friday and Saturday. I ,lost my original fb account, and had to make another fb account. My original fb has all my group… (閱讀更多)

Hi Microsoft shut down twice in 2 days last week, Friday and Saturday. I ,lost my original fb account, and had to make another fb account. My original fb has all my groups, pictures etc. I have 5 contacts that FB can ask to see ith this is my account, but they wouldnt accept them, yet they asked me months back to do it, as i got hacked!! Please. how do i get my original FB back? Ive been trying all week, but im not good at this techno stuff. Thank you very much.

carolearle1 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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lost history, bookmarks, saved passwords and speed dials on latest updates (nov4, 2015 - firefox developer edition), help me please

Firefox automatically updated my browser to the latest (44.0a2) and after the update, I lost all my data': bookmarks, history, speed dials of saved websites and all my sa… (閱讀更多)

Firefox automatically updated my browser to the latest (44.0a2) and after the update, I lost all my data': bookmarks, history, speed dials of saved websites and all my saved passwords. It also created a folder OLD FIREFOX DATA, how can I restore all my lost data, especially my saved websites in the FVD SPEED DIAL? Btw I havent back up those dials.

paolojudah24 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Cleared my cache & now my passwords are gone. Can I get them back? Why did this happen & how do I prevent this?

I'm on Mac OSX Lion and Firefox 42. Had to clear my cache the other day and it appears to have also dumped all of my passwords. Why would this happen? Is there any way… (閱讀更多)

I'm on Mac OSX Lion and Firefox 42. Had to clear my cache the other day and it appears to have also dumped all of my passwords. Why would this happen? Is there any way to get my passwords back?

MrJGS 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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How can I get the bookmarks from my other computer that crashed?

I will just expound on the question. I have two PC laptops - a cheap one and a decent one. The decent one is the PC I use for my small business. Unfortunately, that co… (閱讀更多)

I will just expound on the question. I have two PC laptops - a cheap one and a decent one. The decent one is the PC I use for my small business. Unfortunately, that computer crashed or something - regardless, it won't start. I desperately need my bookmarks (the desktop folders as well - but that is another issue..). I tried several of the suggestions in troubleshooting, but to no solution.

I am not computer saavy...

Thank you, Doug

d.snav 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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add-ons are removed themselves on windows 10 x64 TH2 (build 10568)

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc. this never happened for several years since I started using fir… (閱讀更多)

after I updated windows10 to build.10568, firefox add-ons are removed themselves everytime I reboot my pc.

this never happened for several years since I started using firefox. (from win7, 8.1 to 10, on 4 different PCs)

I tried turning on w10's administrator account, formatting system partition and clean installing the OS, using latest beta version of firefox.

Nothing changed.

is there any clue?

theleoness 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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how can I completely undo the latest Reset or Refresh, intended to "make things faster?"

The "reset" or "Refresh" cleared all of my add-ons, including valuable tools such as LastPass, print edit, etc. All of them. How can i just undo the whole process and get… (閱讀更多)

The "reset" or "Refresh" cleared all of my add-ons, including valuable tools such as LastPass, print edit, etc. All of them. How can i just undo the whole process and get that stuff back. Heck, I don't even remember all of the tools I had added.

hofer5 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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I used the firefox refresher and I lost EVERYTHING. PLEASE HELP

Yesterday, My browser was running slow, so I used the Firefox Refresh. I lost everything I had - my bookmarks, everything on facebook, all of my settings on my toolbars … (閱讀更多)

Yesterday, My browser was running slow, so I used the Firefox Refresh. I lost everything I had - my bookmarks, everything on facebook, all of my settings on my toolbars - all of it. I know there has to be a way to retrieve it, but I don't know how. Can you help me please.

Poochhurley 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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How can I import my recovered bookmarks file from Windows 7 to 10?

My old computer just died but I was able to get a grip on my files; Now I have a new one with Windows 10 and although I was able to locate my backup file I can't seem to … (閱讀更多)

My old computer just died but I was able to get a grip on my files; Now I have a new one with Windows 10 and although I was able to locate my backup file I can't seem to restore them

aesmar 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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i have a new version but it did not inclued the old data i have safefile on the main screen but do not know how to get into the new version

running windows 10, had a slow computer ran Norton eraser. when computer restarted no Firefox was on the computer. Tried to get back but failed. Had to download it aga… (閱讀更多)

running windows 10, had a slow computer ran Norton eraser. when computer restarted no Firefox was on the computer. Tried to get back but failed. Had to download it again from the web. It is up and running. I had up graded before the problem and still have a saved file on the main screen

How do I get saved data in the new program?

paulmattox 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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How to take deleted bookmarks back?

Hi! My macbook broke yesterday. I was about to log into my firefox account with another lap running on windows and take the bookmarks that where saved in my account. But … (閱讀更多)

Hi! My macbook broke yesterday. I was about to log into my firefox account with another lap running on windows and take the bookmarks that where saved in my account. But I accidentally deleted my account. So I decided to recreate an account to that same mail but my bookmarks weren't there. Can you please tell me a solution to take my bookmarks back?

Thank you very much.

Kavg 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前