Firefox 技術支援討論區

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) IP address, and ther.is no option to bypass the warning

Below are communication I have had with both Glarysoft Support and Hideaway VPN by Firetrust Limited. I have narrowed the issue of detection of Trojan:HTML/Phish!pz by MS Defender While running Glary Utilities. (see screenshot).

Jeremy, Thank you for your rapid response. I connected to 3 different VPN servers, and used the link you provided (https://user-support.firetrust.com/Tickets/Reply/36314) below via Firefox, Chrome, and Edge. Connections to Seattle, Dallas, and Washington DC all produced the same result as before ONLY with Firefox. The issue WAS NOT reproduced by Chrome or Edge. I hope this helps resolve the problem because, I have issues with both Edge and Chrome. Particularly with their self-serving propensities.

Rodman L Browning [edited] @hotmail.com ________________________________________ -System: -Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHz -Installed RAM: 32.0 GB -Device ID 3B29AE3B-C784-4651-9123-A91B7C41393A -Product ID 00330-80000-00000-AA737 -System OS: Windows 10 Pro 64-bit operating system, x64-based processor - -MS Defender v1.403.1528.0 -Created 1/2/2024 3:58am -Last updated 01/02/2024 11:51am - -Glary Utilities Pro v6.4.0.7 -VPN: Hideaway by Firetrust Limited v4.20.4

- - This MS Defender notice occurred during a 1-Click Maintenance/Temporary File Cleaner; - file: C:\Users\Rodman\AppData\Local\Mozilla\Firefox\Profiles\wg6stjgb.default-release-1640201893394 \cache2\entries\08D20F0659D23D2EF0621F044374EA076FED5146 -An immediate 1-Click Maintenance/Temporary File Cleaner produces no notices (I assume because the Trojan has been quarantined). However, on further investigation I discovered that this notice occurs when the VPN (Hideaway by -Firetrust Limited) is active. Turning off the VPN then opening Firefox and visiting the same site produced "No notice" from MS Defender during a 1-Click Maintenance/Temporary File Cleaner procedure. -Therefore, I am CCing a copy of this to Hideaway Support. Please contact them ([edited] @firetrust.com) to see if together a resolution can be obtained. -

From: Firetrust Support <[edited] @firetrust.com> Sent: Tuesday, January 2, 2024 4:52 PM To: [edited] @hotmail.com Subject: New reply added to Ticket # 36314 - Trojan:HTML/Phish!pz on version 6.4.0.7 Pro - Further investigation

1. -- Please type your reply above this line --#

Hi there, Yes, that is odd, as nothing in Hideaway itself could cause this, possibly however it is due to the IP address of the server you are connected to via Hideaway?

You can see what IP address it is in Hideaway while it is connected on the main Hideaway screen, eg the below screenshot for the NZ server:

You can reply to this email to add your response or you can view/answer the ticket by clicking here: https://user-support.firetrust.com/Tickets/Reply/36314 .

Current email has been sent to the next addresses: [edited] @glarysoft.com

Jeremy Clark :. Firetrust Support firetrust INTERNET SECURITY Christchurch, New Zealand www.firetrust.com

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When I click the address bar, Firefox lists favorite sites. How do I disable this list until after I've typed?

I don't want the list because I don't want to be distracted by these sites.

While they are safe-for-work, I'd rather "fun" sites didn't come up when I'm working with other people.

I'm getting the above message after installing the latest FireFox update. I've been using the site with FireFox since 2006 and now it won't connect. I tried connecting on another computer with FireFox and it worked just fine. Verified that it was the same version and it is. Tried accessing the same site using Google and once again, it connected just fine. But somehow, since I updated the browser on this computer, it will not connect.

I had the IT rep try it on their computer and it connected. So something has happened with the update I made yesterday. Help, please!

Since signing on to a Hillsdale College information page, multiple pop ups in the upper right corner from explore.information.com/these -50-popular .... appear. They are identical but keep on appearing after unsubscribing. whenever the screen is opened again, they reappear. Please help.

Hi there,

I have a question please :

I can check the candidate type ( webtrc ) in Edge with this simple command : edge://webtrc-logs

Can you please let me know how I can check it in Firefox. I`ve searched the web but I couldnt find the answer.

Thank you in advance.

Hello

I am using Firefox with synchronisation mainly on 2 PCs and 1 iPhone (there are old iPhone and 1 raspberry Pi connected, but not used). I have noticed that at least for a few months Firefox password library on iPhone was missing some password I needed, but I could always look them up on either PC without problem. Usually i tried to fix this by manualy synchronizing Firefox on iPhone in settings, it always showed that it is synchronized. Today I have discovered that i have only 19 passwords saved on my PC - same as on iPhone, but yesterday there were much more (probably all, but I can not be certain). Oldest one was created on 30. 10. 2023. All other are gone, I have managed to restore some old passwords (cca 370) from october 2021. I have disconnected internet and WiFi, placed old logins.json and key4.db in current profile, opened firefox and exported them. Once internet is restored, all passwords are deleted again, only those 19 recently created stay.

I did not delete any passwords or logins or anything on any device and did not delete any file or firefox profile. Why did it delete passwords without asking? And how can I prevent this from repeating? Because this is unusable password manager that randomly decides to purge login data from time to time.

thank you

Bitdefender blocks Firefox from accessing cloudfront.net..calling it a suspicious site. The connection attempts happen constantly... quite a nuisance. I hesitate to put this site on an exception list without knowing more about it.

Thanks for any help.

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. account is: farzadmb74@gmail.com

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common.

When I am trying to login to one of these pages, your "Let Firefox hide your email address" message pops up over the selection box from my password manager. There doesn't seem to be an easy way to remove your message - which, in this context is totally inappropriate - but your message prevents me from logging in to my account when I need to choose between identities (example, work and personal).

Can I turn these messages off? or can you add a simple "X" to the window so I can close it without that action being picked up by my password manager?

Dear Colleague

this website 'https://m.nearbyme.io/search' automatically opening in a new tab. How i can stop it from automatically opening? Many other websites are also automatically opening in new tabs.

Please let me know how to stop these websites from automatically opening.

Thank you.

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwords. However, when I go to recover these, the only default profile I can find when I do an "about:profiles" is one that is five years old.

I can literally no longer access any of the sites I use because al of the logins are gone.

Help! How do I get all my data back? My life is over if I cannot access any of my business sites, emails, Paypal, Amazon accounts or anything.

I would like to remain logged into google and youtube after i close firefox. After clearing my history once, i now get logged out every time i close firefox.

Please help :)

Kind regards,

Thomas Kunst

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open has not been verfied. Really don't understand that since it is the firefox browser and this came from Mozilla. How do I correct that?

Since installing NordVPN I am unable to login. FireFox will not accept my password. However, it works on my android phone. I have installed the NordPass extension but the problem persists. How do I fix this issue. I want Bitwarden to manage my passwords.

Recently Twitch and WarGaming, as well as other advertisers, collaborated on "Twitch drops" Somehow, Twitch is able to determine which tab is on top and being viewed by visitors to the website. It's one thing for Twitch to know I'm visiting the website, and quite another for them to determine if in fact the tab I have open is front and center. Seems to me this is a privacy issue that needs to be addressed.? (I have not yet determined if this Twitch snooping is working in private tabs yet, but I soon will)

Firefox crashed hard on me.

When I got it back it, all the add-on's were disabled, my bookmarks were missing, and my preferences destroyed.

So I need to delete Google as my default search engine and restore Yahoo as my preferred engine.

The button to add new search engine is missing.

Without using an add-on, how am I supposed to restore my search engine?