Firefox 技術支援討論區

I have an account on the add-on site (addons.mozilla.com). I can change the password easily, but I've forgotten my username; how do I retrieve it?

Thanks.

Roger Blair

I am trying to figure out why I cannot get my web page to prompt me to save my username and password. This is the information I got back when attempting to debug the password manager, but I dont know what it means:

The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.

index.php Login Manager (content): onFormPassword for https://bigvinnys.quikorder.com/php/BIGVINNYS/m/index.php Login Manager: Counting logins matching host: https://bigvinnys.quikorder.com formSubmitURL: httpRealm: null PwMgr json: _searchLogins: returning 0 logins PwMgr json: _countLogins: counted logins: 0 Login Manager: Getting a list of all disabled hosts PwMgr json: _getAllDisabledHosts: returning 2 disabled hosts. Login Manager: Getting a list of all logins PwMgr json: _searchLogins: returning 0 logins PwMgr json: _getAllLogins: returning 0 logins.

Does this mean the password manager could not find a username/password field or something different?

Firefox does not ask me if I want to store a password for sites that do not have a stored password. I have stored passwords for several sites but can't add or change any passwords.

Every time I try to sign in it will not take username and password so I have to change it and then I forget what I changed it to.

Also why can't I watch videos on facebook I can with Internet Explorer Windows 7

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozilla erhalten und kein Bestätigungsschreiben. Wie kann ich mich mit Erfolg anmelden? Muss ich dazu noch einmal Mozilla deinstallieren und neu installieren und ebenso Thunderbird ? Thunderbird fragr nach einem Passwort für mein E-Mail Konto bei t-online secureimap. [personal information hidden by moderator feer56] Können Sie helfen ? Bodo Chemnitz

need HELP lol tryed to sign into my acct and no go. so i decided to change the PW as i'd probable forgotten it... followed steps, got message sent confirmation box... waited... waited some more WTF... this is basic sh*T... why do i need a degree??? appreciate and thought and fixes anyones got 10 yr user love FF but finally need help... someone needs to review this link / page and see what needs polishing .... love the work donate reg, hope FF never goes away... small bug but kind of important for my peace of mind

when i open Firefox and then click on facebook1 tab, facebook only remembers one sign i have 2, how can i make facebook remember both logins and paswords (it does if I use Internet explorer to access facebook, but not fiiefox

thanks Tony M

Hello I cant view my passwords after a "firefox refresh". Then I tried to create a master password, because it seems to be the reason why I cant view my password, right? But that doesnt work either! I keep getting the same message: "Password change failed, unable to change master password" And I am doing everything correct!

Hi Knowledgeable folks @ Firefox, Could you tell me how it is possible that I have a password saved for my Hotmail account, but it doesn't appear in the list of saved passwords? I know it is saved because when I click on the Outlook link it opens up Hotmail, and I can access my emails. How do I recover my password without going to Hotmail and resetting? THANK YOU!

Invalid e-mail and/or password is the error message I got... the people I make a payment to were able to log into my account so this is a firewall, security thing on my computer. Recently, I have had to "ok" all of my plug-ins and this is strange... there is nothing wrong with my email or password... something is blocking me... thanks

Started happening today (7/22/2015)--after re-opening Firefox this afternoon, I could not log in to Yahoo, G-mail, and some other password-protected accounts. Fortunately, I could access those accounts in Chrome. I do not have browsers save passwords. I always type them in manually. How can I access these accounts in Chrome and not Firefox? Javascript or what? The whole Flash issue is also annoying. I'm using other browsers more and more. Please fix, or I'll forget using Firefox entirely.

I changed my password on one of my Google Mail accounts, and now I can't log in; Firefox Plugin Container crashes. I put in my new password, and then as soon as I put in the verification code, Firefox crashes. None of my other accounts do this. How can I fix this-it's not a GMail issue.

Earlier versions of FF saved passwords just fine, but for the past couple of updates that feature has stopped working. I have tried the steps shown in the "passwords not saved" FAQ, even changed my history settings from Custom to always save. No matter. Does not do passwords or even ask me. All of the passwords that had been in my profile for the past couple of years are no longer visible in the "show saved" option window. Do I have to uninstall Firefox, and start over?????

Jay

when i go to reveal it is grayed out and none of my previous info is there please help Adobe® Acrobat® Plug-in for Web Browsers, Version 15.008.20082

• A plugin to detect whether the Adobe Application Manager is installed on this machine.
• Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
• Coupons Inc., Coupon Printer
• Provides information about the default web browser
• Version 5.41.0.0
• Microsoft Lync 2010 Meeting Join Plug-in
• The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
• Microsoft Office for Mac SharePoint Browser Plug-in
• Shockwave Flash 18.0 r0
• 5.1.30514.0
• Web based SlingPlayer for streaming from Slingbox

I got one of those pop ups, your FF is loading slow, so I said ok, then kicked me into updating sync... I had trouble logging in change my PW twice, and it worked once then not again. Soooo, questions are: 1) are firefox account and sync account the same? 2) do they have different pws? 3) do I log out of them separately or together?

4) how do I tell if I am in new Sync or old. [first time I tried there was no "disconnect" on my sync page]

Once I get accounts and PWs straightened out, I'll be back with more questions.

Sorry to be critical, but I think many of the faq and help pages are close to worthless. They are carrying too many assumptions about what you already know if you ask a question. One solution, ANYTHING mentioned [e.g. sync, account, logon, usename, etc] should have a <learn more> link.

thanks look forward to answer[s] tom

Hi,

(I post this question once again since the problem still remain unsolved.)

Suddenly all my saved passwords are gone!!

I need help to restore them.

Reoz