Firefox 技術支援討論區

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Hello,

I know this question is probably somewhere here but I can't find the answer (what I tried below).

So, I have a Debian 10 computer, with Firefox 78.15.0esr. I'm using the Adwaita (dark version) theme on my OS.

The problem is that Firefox uses the dark theme in Its menus (I don't mind) but It transmits to websites this setting and thus, websites supporting dark mode use it (Google, DuckDuckGo for example). I don't like that. I want them to use the light mode but keeping my theme on my OS.

So, I tried to change the value to 0, 1, 2, 3 (I tried each for them) for the setting layout.css.prefers-color-scheme.content-override and put "Adwaita:light" in the widget.content.gtk-theme-override field in about:config. Each time I restarted Firefox. It never works, websites still continue to use the dark theme...

Thanks in advance

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

My Firefox browser accessed the internet until a day ago. Now its unable to load pages. Computer’s network connection is good. I did a firewall check. I even excluded the browser from firewall checks to no avail. The only alternative remaining is resetting the browser. Any suggestions will be appreciated.

Thanks.

Hello,

Can you please tell me how to downgrade Firefox Nightly to Firefox Stable Release channel on Linux Ubuntu. When I try to exchange the firefox versions in the snap store of Ubuntu I seem to loose my whole data stored in Firefox.

Thanks.

Best NR

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed up too. would you help and give me advice how can I stay sign in once and for all. Thank you. Regards. Louise

Hi. I am a new user of firefox and encountered an unusual problem. My font on the start page is really small. The same thing occurs with the overflow menu and pop-ups. I reinstalled firefox and reseted it. Nothing helped.

Please suggest the schedule for updating new Widevine CDM in Firefox for Browser ( Windows , Linux , Mac) . The current version on Firefox for Windows seem to be still the version released in June 2022.

Trying to create a short cut on the Windows Server 2019 desktop so the shortcut launches a website in Fire Fox without setting Fire Fox as the default web browser. I have tried several ways without success. The server is being used as the master server in a Citrix environment and the users are expecting a near Windows 10 experience in their VDI. Any help would be appreciated

This is a recent problem, videos don't play after an update to Firefox 107, I've checked and unchecked hardware acceleration, and turned off add-ons. Everything plays fine in edge!! What else can I try