Firefox 技術支援討論區

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfway on the page. Sometimes up and down keys for scrolling do not work. However, I can scroll in Windows with no problem. Any help would be appreciated.

I am having a problem using "Page Down" with Firefox 99.0.1 64 Bit on Windows 10. Specifically, when I click on the "PgDn" button the page only goes down for a few clicks then it goes back to the top of the page on the next click. I am having the same problem with "Arrow Down," "Mouse Wheel Down," etc.

My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried the two email addresses that I would have used and neither of them can access my old passwords and bookmarks. In fact, with either login I used I get the same saved passwords and the same bookmarks.

I have a 2 hard drive laptop, HP Omen. In an attempt to save space on the primary hard drive I moved Firefox to the secondary drive. It would open after that but no pages will load. I've checked my internet connection, Chrome works just fine, I've restarted my laptop multiple times. I've reinstalled Firefox multiple times as well. No matter what I do, no pages will load. I'm not getting any error messages. I'm made sure that Firefox has been uninstalled from my secondary drive and reinstalled it on my primary but it still won't work. Any suggestions would be of great help.

I am browsing the a proxy solution that is configured to block malicious files. I was testing the eicar file download through https://www.eicar.org/?page_id=3950. When I click on the download, my download is blocked and nothing happens (which is expected). However, if I right-click on the file and select "Save Link as" option, I get the block message, I get the pop-up window to save the file, and Firefox creates a file in the specified location. However, the file is invalid (obviously as the download was blocked). If I try the same with another Browser (like Chrome), it gives an error "Failed - Forbidden" for the download.

Trying to understand how Firefox handles such instances, does it first create a file in the specified location, even the file is not retrieved through the proxy? Why is firefox not giving an error message similar to other browsers if it actually fails to download the file.

I need someone to respond as soon as possible.

I can not get into my msn/outlook email. keep getting error: not loading javascript.

XPS/System. Firefox version. 52.7.3

I can not upgrade due to older operating system.

Please help me.

Up until about a month ago, I could send files (photos, etc.) to as many people as I wanted to. All of a sudden, I can't send any kind of attachment to multiple contacts. I can send it one contact at a time, but not several. Does anyone have an idea what my problem is? Any help would be appreciated. My friends are saying they miss my jokes and cartoons!

To begin with I fell asleep with my PC on, and I woke up a couple of hours later, and I noticed my computer was running a little rough, so I decided to check task manager, and I saw Firefox using 20 gb's of ram, and 50% disk usage.

I had a couple of tabs open, and seeing that it was stressing my SSD, I decided to quickly close the process, and I checked through all the tabs, and there was only one tab that had crashed when I had ended the task on it. I am running version 99.0.1 (64-bit) on Windows 10 21H2.

https://www.riotgames.com/en/work-with-us/job/3485689/staff-software-engineer-game-systems-valorant-los-angeles-usa

It was this link to a job posting for Riot Games. It had said that the tab had crashed and I had the option to refresh the tab. Not sure if it really was this or the tab just had some memory attached to that process. I had panic closed the process in task manager and forgot to screenshot anything else sadly.

Any ideas to what it was? Maybe just a memory leak or bug? My first instinct was to run a virus scan with Malwarebytes, and so far it has nothing, and I did a full scan of everything.

Have my extensions in the images. I've had these extensions for a long time at this point, I'm not sure if they would be the culprit or not.

I've never really seen or heard of this before, and this is the first time it's happened, and I don't know if it'll be repeatable either, just a bit worried about it is all.

This is a self-hosted extension, that initially seemed to be updating. Using File > Open, the current installed version is 1.8.61

In the approved extension's (1.8.61) manifest:

 "browser_specific_settings": {
   "gecko": {
     "id": "fasty@a_domain.com",
     "update_url": "https://a_domain.com/appextension/updates.json"
   }
 },

After tapping Check For Updates, I can see the following in Browser Console:

11:28:34.044 XHR GET https://a_domain.com/appextension/updates.json [HTTP/2 200 OK 254ms] 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.61 11:28:34.201 1651073314201 addons.update-checker DEBUG Found an update entry for fasty@a_domain.com version 1.8.7

Here is where the issue gets interesting. Having downloaded all the xpi files, supposedly signed, today while attempting to manually install a newer version, Firefox oftentimes complains "This add-on could not be installed because it has not been verified." The Console reports:

12:06:36.478 1651075596478 addons.xpi WARN Download of https://a_domain.com/appextension/fasty-1.8.7-fx.xpi failed: signature is required but missing

According to the Developer Hub, the resulting xpi has been signed.

I don't know what to try to get automatic updates to work. Please suggest.

David

When I type in the main firefox pane I sometimes get the search bar popping, cf the discussions 4 years ago. No idea why, I haven't added any addons. Maddening. It's not doing it now or i couldn't have sent this.

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

How do I stop this BS? I have several hundred pages bookmarked, and now after the last time I allowed firefox to update, I am unable to access 90% of them as I get the above message.

I would hope that I don't have to change browsers as all of the others I am aware of suck.

Firefox 91.7.0esr (64-bit) Windows 10 The local system has the font OCRB (also named OcrbATA) installed in the normal windows location: c:\windows\fonts\ocrbata.ttf

The SVG graphic is loaded from the local file system directly (FILE: not via HTTP: or HTTPS:) by using the Windows File Explorer.

The text in the graphic is specified to use the font family OCRB and I also tried OcrbATA (because Windows font naming is odd and has two different names displayed: the font name: Ocrb and the Full Name: OcrbATA.

The text in the graphic is only displayed in a fallback font (such as the browser specified default font), which produces the wrong rendering.

Looking for the font in the Firefox 'settings' for the "Fonts and Colors" dialog drop down, I see that this font is NOT shown in the list. OCR A is show, which is also installed on the system, but OCRB is not shown. I suspect this may be a symptom of why Firefox isn't making use of the installed OCRB font.

Having looked at a similar thread, I confirmed that "privacy.resistFingerprinting" is at its default of false. And "layout.css.font-visibility.level" is at the default of "3".

Any idea why Firefox, will not make use of the system installed font, when the file to display wants to use that font?

I would attach the SVG to this but the 'Upload Images' dialog only accepts raster images, not vector types like SVG. The attached images show the Windows 10 font dialog for the OCRB font with a sample string rendered, the Character Map for that font, so you can see the glyphs it uses, and the Firefox rendering of the SVG file which is just using the default firefox font to render, despite the text specifying OcrbATA as the font family in the SVG. For example:

 <tspan  font-family="OcrbATA" fill="rgb(120,120,120)"  font-size="332"  >Special Symbol Testing:</tspan>

I changed my home page by mistake. It was yahoo.com. Now it is "Sponsored Search by Quick Forms." How do I get rid of it?

I started using Firefox last November and I set up my home page to be my Google calendar. However whenever I load my home page it goes back to the November calendar and not the current calendar month as Chrome does.

What am I doing wrong here?

Recently pdf files I download are getting saved in my Downloads folder automatically. They are also opened in Adobe Reader as specified in settings. I don't know what version this started with but it didn't always happen. I don't want these files filling up my Downloads folder so how can I prevent this?