Firefox 技術支援討論區

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my correct information as correct and sees it as false information...therefore does not recognize my ID and password and I am blocked out..

Also old information may not be deleted properly and causes confusion so site needs to be cleared of old useless information.

I have two websites listed as exceptions in my autoplay settings that I cannot remove. Please see the attached image to see the addresses.

I cannot remove these websites and I cannot change the settings to block all audio & video.

Anyone have any idea on what might be going wrong and how to fix it?

I am using the current versions of Firefox on my 2008 MacPro, My 2014 MacBook Air and my 6th Gen iPad.

Thanks!

I need to change my email address, but my old one is no longer active so I can't receive the confirmation code that will be sent to it, nor can I receive a reply to this question. Firefox version 113.0.1; Operating system Mac OS x 10.13.

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please help.

I am using an iMac that uses MacOS High Sierra version 10.13.6. Because of its age, it cannot use an operating system beyond High Sierra. When I selected to update Firefox today, Apple generated a message that said Firefox would no longer work on my computer. Firefox 102.14 Oesr (64-bit) is installed and seems to work.

Will I no longer be able to update Firefox?

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my laptop. My bank is saying that my browser (Firefox 88.0.1) needs to be updated. When I check system requirements at mozilla, any newer Firefox claims to need an intel x86 processor INCLUDING the version of Firefox I am now using. My Mac has an intel Core i7 processor. When I click on about Firefox, I'm offered to update to 109.0.1. Will this update actually work for me without losing any functions I already have? Is there a better choice for my Mac and Firefox?

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

I have the latest version of Firefox installed on my iMac and my MacBook Air, and even though I'm signed into my same Firefox account on both, and have synced bookmarks on both, the bookmarks on my toolbar on each device are different.

How do I get the same Toolbar bookmarks on both devices?

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

Hi, I exhausted almost every option, but I can't figure out how to import safari 10.13 passwords from mac or from iphone passwords settings section into an export file to upload. help????