Firefox 技術支援討論區

Yesterday morning I opened my RBS online banking, without any problem. Late yesterday evening I tried repeatedly to open my RBS online banking without success. I would go through the usual log in process and end up with a blank screen. I tried a Firefox refresh which made no difference.

The fcitx input method works everywhere on my computer except Firefox. I've added the following to my etc/environment file, which is the main suggestion I found online: GTK_IM_MODULE=fcitx QT_IM_MODULE=fcitx XMODIFIERS=@im=fcitx But it still doesn't work. My operating system is KDE neon 5.27.

I signed into Firefox on a lab computer that has too little storage space to install plugins (<1MB storage space left.)

Naturally, plugins did not install. I wanted to ensure that Firefox would not even attempt to install them in the future, so I set the browser not to sync add-ons.

I don't know whether what follows is because of that setting, or because I set it too late. In either case, my dozen or so plugins on my main computer have now all been uninstalled. I don't know the names of all the plugins I was using anymore.

1. Can I recover my automatically uninstalled plugins? 2. Can this bug be patched?

Wanted to export some bookmarks, and couldn't figure out why (latest Firefox) Bookmarks "Library" was missing relevant buttons/menus. (Screenshots attached.)

After testing, found they actually are there, but have have almost no contrast vs background - that is when "Manage Bookmarks" is called from a Private window. But things look fine when called from a Standard window. (No extensions; same in Safe Mode.)

Can anyone advise?

A simple workaround is to bring a standard window to the front first, but am curious if this is Firefox on all systems? Only FF Linux? Only the particular (default) settings of my Linux Mint 20.3 Cinnamon installation, and display? Not even sure a Bookmark management window is ever meant to assume the theme of the foreground window (here Private browsing's dark).

Thank you.

There are questions about organizing the process of overseeing extensions.

It’s very strange when you see the “Recommended” extension, and at the same time you continue to see negative reviews, fresh ones. But another thing is offensive: the review submission form does not have feedback. I would like to receive a more detailed answer and user recommendations.

Let’s say a user writes that the design of the extension is not intuitive, that he lost information because of this extension and wasted a lot of time. And this is not consistent with the "Recommended" criteria. Causes dissonance.

Maybe it’s worth expanding the possibility of interactive interaction with reviews, with clients among themselves. Maybe it’s worth expanding the support base for these extensions? Link the application version to reviews to avoid misunderstandings?

Hello Is it Is it possible to have two separate installations of Firefox on the same PC. I would like one normal installation and one that would delete all cookies at shutdown. Thanks

I have a fresh Ubuntu 22.04 workstation running on a Xeon w5-3433 (16x 2.0-4.2GHz). I noticed that certain front-end heavy websites (e.g. chess.com) are extremely laggy & cause CPU usage to spike to the point that other processes (e.g. Spotify audio processing) hang for ~500 ms. Additionally, simple actions (opening a new tab, closing the ctrl-f search bar) also cause CPU spikes & hangs. This shouldn't be happening.

Thus far I have: 1) Switched snap channel to Firefox beta 2) Switched snap channel to Firefox nightly 3) Uninstalled the Firefox snap; reinstalled from the new Mozilla repo via apt 4) Cried, sobbed 5) Obtained turbostat info (interrupts spike from ~75k to >100k when actively using ff (e.g. mousing over website elements/having chess.com tab active/rendering); ff is open always). Here it is: https://pastebin.com/Q2ZCDC0t 6) Run the ff profiler on laggy tabs. Screenshot attached.

Help! I am perplexed. What's all this RefreshDriver stuff? How do I kill the jank?

I have had a really consistent experience on Firefox for Ubuntu (120.0 (64-bit)):

• I open a google doc and choose "Download > PDF"
• Google Docs pops the PDF open in a new tab. The location is my own file system, eg. `file:///home/amanda/Downloads/whatever.docx.pdf`
• I use ctrl-s to save the PDF to a more suitable folder
• Firefox starts spawning dialog boxes. The black border around the dialog box just grows for a while. I can't even tell if clicking "cancel" is actually doing anything because maybe it is closing the dialog and revealing the one below.
• The only solution is to quit Firefox entirely.

It seems to also happen if I print from Google Docs or just use the finder to open a PDF directly in Firefox: using ctrl-s to save starts it spawning infinite "Save" dialogs.

Obviously, I can avoid this by using the OS file manager to move the PDF to a more suitable location but it would be really nice to not have to keep track of that.

Dear friends at mozilla.org,

Thank you for your excellent browser, which I've used almost from its first versions.

I'd like to compile its source code, which I've downloaded from your website, into a working browser. I've spent several days, and get only as far as not-terribly-helpful error messages, that indicate strongly that I'm using versions of tools and libraries that the source code doesn't like.

I'm using

 linux kernel 6.1.0-13-686-pae (from Debian)
 gcc 13.2.0-9
 perl 5.36.0
 python 3.11.7

It's sufficiently important for me to compile firefox that I'd install a fresh linux system for this purpose. Could you possibly recommend to me what linux distribution I could install, and versions of compilation tools, header files, libraries, etc. that are known to work for compiling firefox? I'd be glad to report back to you my results, to help others who'd like to compile firefox.

In case you're wondering, I'm perfectly competent in installing software, including compiling anything. I'm an M.I.T. graduate, and have been a professional computer programmer for most of the half-century of my working life.

Thank you kindly for any response that you have time to send to me.

Very truly yours,

Lyman Opie [email address]

Hello Is it possible to get Firefox to clear cookies at the close of Firefox but still keep forum login details and not delete forum login data. Help appreciated Thanks

Over the past few weeks I've been unable to watch live videos on Firefox on Ubuntu 22.04. I thought it was just an issue with Twitch but I realized the problem also persists on live videos on Youtube and did some troubleshooting which didn't solve the issue. The only solution I was able to find for Ubuntu said to install ffmpeg, which I already had, but I made sure it was upgraded, refreshed Firefox, and still have the issue. Currently I'm on Firefox 121.0 but I've had this issue since before I updated it. I dual boot Ubuntu and Windows and am not having this issue when I boot Windows on the same computer and Firefox profile.

Firefox has crashed repeatedly when I've switched tabs to my gmail in the past ~15 minutes. It happens in "troubleshooting mode" as well. I'm running firefox on a linux computer, and my ubuntu installation and firefox are both up to date.

Here's my crash id: bp-b079d597-fb83-4a69-ab65-896370231129

Hi experts,

Recently, I couldn't log in the Globus through Mozilla Firefox browser where I usually log in the Globus successfully. It just stopped and nothing happened. Could you please let me know how to address this issue? If you need any other information from me, please feel free to reach out to me.

Thanks, Jian

Hi,

This is for https://outlook.live.com where I cannot access my full list of folders. I am using Firefox on Linux (in Fedora 34) and my scrolling feature hasn't been working for a few days now. When I search for an email in one of the inaccessible folders, the folder does appear.

As an idea... I added https://outlook.live.com to the pop-up exemptions, no luck.

Any suggestions on how to fix this?

Many thanks!

With first boot after installing ff223, my HP laptop failed, insisting internal had does not exist. Internal had is 1/2 gig, external had is 2 gig, but completely ignored now. No thumb drive or alternate device recognized. Laptop has Linux Mint 64 but.