Firefox 技術支援討論區

Running firefox 99.0.1 on manjaro linux with pulseaudio 15.0. When I change my default audio device firefox will not switch its output even after reboot. The only way to switch the output is by disabling the hardware in configuration.

Tried running in troubleshooting mode with the same problem.

Hi,

I was working on my work on a Google Doc, and when I tried changing the font, Firefox immediately crashed after clicking the font box. When I restarted, Japanese characters turned into boxes with codes in it. I have the Japanese language installed on my system and it works fine on my system. I also have the Japanese language installed on my browser. Other characters appear as the same thing, but I don't know for sure what they are other than Chinese and Korean. My cursor also changed to what looks like a hand pointing at something whenever I hover over something, however I am unable to provide a clear screenshot of that so I can only provide pictures of the messed up Japanese characters.

How would I fix this?

System OS: Ubuntu 21.10 Firefox Version: 99.0

hi, the latest verision of firefox is ignoreing some settings in the policies.json file.

i have the following settings in my policies.json file:

"Homepage": {

     "Additional": [
       "https://www.google.com",
       "https://www.ecosia.com"
     ],
     "StartPage": "homepage",
     "URL": "https://www.google.com|https://www.ecosia.org"
   },

in the previous version this worked fine.

I am working an open source dictionary project for a language that isn't yet listed on https://addons.mozilla.org/en-US/firefox/language-tools/ Specifically it is the Ladino (Judeo-Espanyol) language using the Latin abc, though the specific language probably does not matter.

I would like to be able to create the necessary files to make it easy for others to install and use this add-on. (and get it listed on that page) I would also like to be able to try it in my browser (running on Linux btw) before I submit it to Mozilla.

If I understand it correctly first I need to create the .dic and .aff files used by hunspell. I've done this. I can use the spell-checker on the command line.

Is that correct? What now? How do I package these files so I can install them locally? How do I submit it to Mozilla? And a bit later: how will I be able to update the version served by Mozilla?

BTW the source of the project is here: https://github.com/szabgab/ladino-diksionaryo-data/

I came across this article https://brave.com/popular-browsers-first-run/ which says the following

> A granular description of the device was also included in this payload: an Apple Model ID (if any), details about the CPU (e.g. cores, extensions, family, L3 and L2 cache, model number, speed, vendor), graphics card and display settings (e.g. name of graphics card, full on-disk address to drivers, driver dates, vendor, version, whether or not the GPU is active, amount of on-board memory, current state of D2D and DWrite, a granular set of feature flags, connected displays (how many, resolutions, refresh rates), hard drives (e.g. model names, type), operating system (e.g. name, date of install, locale, version, granular windows build number), security software (e.g. names of anti-spyware, antivirus, and firewalls in use), and more. > > One of the more interesting observations about this Telemetry payload is the presence of a key called environment.settings.telemetryEnabled, which was set to false. Presumably this would mean no such telemetry calls would be made, which clearly was not the case.

And was wondering if Firefox can shed more light on why it seems that disabling telemetry apparently does not stop the pingsender process?

Cannot mute any video/audio player on any website in Firefox, also attempting to mute a tab has no effect on audio, which continues to play. For example the audio controls on YouTube do not function. Attempting to lower the volume does not work, nor does attempting to mute the player. I also experience this on Twitter and Twitch as well as any other website I visit to consume video or audio media. This issue is exclusive to Firefox on my system and is not present it Chrome or other Chromium based browsers.

When attempting to add an Ipad to Mozilla vpn I seem to have created a new Firefox account with the same primary email address as my original (all of my profile is unset). When I now login to the account I end up in the new account and cannot access the original. However, when I try and delete the new account the new password is rejected and I suspect it wants the password from the original account - I do not want to test this as I do not want to lose my vpn. I am sure that there is confusion between the new and the old since I cannot set up the new account with the same secondary email address as the old one as it claims a user already has an account with this secondary address.

Any ideas on how I can get rid of the new account, if it is new, or clean it up so that I can restore it to the original ?

Whenever Firefox tries to sync, which is naturally happening on startup, it crashes with no error messages. I ran Firefox in safe mode by entering the command firefox -safe-mode and the same thing as before happened, but before it crashed, Firefox wrote Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Segmentation fault in the console, and then exited to the command prompt. Help!?

Hi, I recently had to upgrade my Linux system and Firefox along with it. I am trying to find my bookmark properties or description or comment field with important information that is not kept anywhere else. I found a couple old questions that I thought might be related to this but again they are old:

https://support.mozilla.org/en-US/questions/1233031 https://support.mozilla.org/en-US/questions/1232448

So this is a new question as the others were locked. I tried doing what was listed in them to make a backup/export but looking at the html only shows the book mark and no other fields related to the them. The bookmark-notes add-on is 4 years old so I don't know if that would help me get my stored information. This is causing me lots of problems. Please advise.

Firefox will only open in Safe mode, previously it was working but now it's not.

I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit)

When I try to open it in command line, it's also only opening in safe mode but I do also get some error messages that I've included below.

So what does all this stuff below from the command line actually mean? And how do I fix it?

matthew@matthew-desktop:/var/log$ firefox Gtk-Message: 22:02:17.854: Failed to load module "canberra-gtk-module" Gtk-Message: 22:02:17.855: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

(firefox:23012): Gdk-WARNING **: 22:02:19.034: The program 'firefox' received an X Window System error. This probably reflects a bug in the program. The error was 'BadAlloc'.

 (Details: serial 506 error_code 11 request_code 146 (unknown) minor_code 7)
 (Note to programmers: normally, X errors are reported asynchronously;
  that is, you will receive the error a while after causing it.
  To debug your program, run it with the GDK_SYNCHRONIZE environment
  variable to change this behavior. You can then get a meaningful
  backtrace from your debugger if you break on the gdk_x_error() function.)

Exiting due to channel error. matthew@matthew-desktop:/var/log$

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

I use different extensions and have been experiencing the same problem intermittently for the second year in a row. For example, I use the Highlight This extension and I need to enter data in languages other than English. The problem is that if I start switching (win + space) layout, the data gets erased (because popup close). Other extensions circumvent this problem by creating a separate page (uBlock), but many do not provide it.

This issue was already posted here without results https://support.mozilla.org/en-US/questions/1291870

Often when browsing I find that when i want to use spacebar it does something i don't want it to do, which is advance the page downwards, like the "page down" button. I'd like to change that to something else, like maybe the page down key. Thanks.

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the monitor, thus the "save" button is not displayed. Thus, files cannot be saved.

I started using Linux Mint a few months ago, and since then have had issues with opening Firefox on startup. The attached image shows roughly what Firefox does the first time I try to open it after starting my computer. I usually have to close and re-open it 5-10 times before it will launch properly. At this point, I usually manually recover my previous session. Does anybody know of a potential fix to this problem? I have tried updating Firefox and have also tried uninstalling and reinstalling.

I lost my arrows on my scrollbar again after an update early last month. I tried adding lines to the gtk.css config files with no success unlike I've been successful doing in the past. It appears they are gone forever unless I can find another way to get them back. I noticed that the scrollbar arrows are gone on only Firefox and Thunderbird. As mentioned, this has happened in the past after some updates but in the past I was able to edit the gtk.css files in both gtk-2.0 and gtk-3.0 to get them back. Is there anything else I can try. I'm using the latest version of Ubuntu (Pop OS to be specific) and the arrows to the scrollbars disappeared around April 2nd for both Firefox and Thunderbird. I didn't notice any other applications where the arrows to the scrollbars disappeared. Is there something else I can try and a way to prevent this from happening in the future. This seems to be a common problem that happens every time there is an update.

Hi team, Can you explain me how exactly firefox sync works? asking because I thought by syncing it will save all the bookmarks with my account and I can use the same account to bring back all the bookmarks on another device.

I created an account on linux dual booted with windows and synced all the things I saved on firefox. Recently I switched to pop os and logged in using the same account. Expecting to see all the bookmarks on here too. But unfortunately it didn't worked. And all my bookmarks are gone. Is there any way I can recover those data?

Kind regards