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Firefox crashes when trying to play video (any video, on any website)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tri… (閱讀更多)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

commandoclo 於 1 年前 詢問

Kiki 最近回覆於 1 年前

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Gray Screen

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried se… (閱讀更多)

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

rz4odessa 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Firefox won't let me save any passwords/login info

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it… (閱讀更多)

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

jcordonhill 於 1 年前 詢問

Damon 最近回覆於 1 年前

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Crashing

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see … (閱讀更多)

since the last redevelopment of Mozilla Firefox I am having trouble exiting both my private and non private browser. I want to uninstall Firefox and re install it to see if that gets rid of the gremlins.

minette 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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I don't see any of my settings or bookmark after switching to a new device

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed … (閱讀更多)

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

mohammad.norouzivarkaneh 於 1 年前 詢問

Damon 最近回覆於 1 年前

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Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (閱讀更多)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Savan Weylyn 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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firefox look and functionality

Hi, I've cleared cookies and cache and still can't get gmail to work in Firefox 106. Delete doesn't work, even the back button doesn't work. Also, I don't like the lates… (閱讀更多)

Hi, I've cleared cookies and cache and still can't get gmail to work in Firefox 106. Delete doesn't work, even the back button doesn't work.

Also, I don't like the latest color styles. I was happy with the default Firefox look in the previous version. How do I get it back?

KiranC 於 1 年前 詢問

AliceWyman 最近回覆於 1 年前

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How to re-enable firefox view

Firefox view was added with the newest version, and in an impulse I decided to remove it from the toolbar. I would like to put firefox view back in the toolbar but can't … (閱讀更多)

Firefox view was added with the newest version, and in an impulse I decided to remove it from the toolbar. I would like to put firefox view back in the toolbar but can't find a setting for this, how do I do this?

Thank you in advance,

David

david.olde02 於 1 年前 詢問

Terry 最近回覆於 1 年前

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Resetting frame color in 106.0

The new 106.0 version asked me to pick a color for the frame. It showed a bunch or radio buttons. How do I get that choice again so I can try a different frame color? … (閱讀更多)

The new 106.0 version asked me to pick a color for the frame. It showed a bunch or radio buttons. How do I get that choice again so I can try a different frame color?

samb5 於 1 年前 詢問

TyDraniu 最近回覆於 1 年前

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Unhappy with "List all tabs" icon

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from… (閱讀更多)

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from my top bar. Unfortunately, "Customise toolbar" does not appear to allow me to do so.

hevinroyal 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Why is incognito a seperate window

To the get to the point, simply put the firefox incognito window is not in the same (from what I can best describe) lane as a normal window. How do i reverse this, becaus… (閱讀更多)

To the get to the point, simply put the firefox incognito window is not in the same (from what I can best describe) lane as a normal window. How do i reverse this, because this frustrates me more than I would have thought

primembga 於 1 年前 詢問

Balázs Meskó 最近回覆於 1 年前

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Too much technology all of a sudden

To whom it may concern: I turned my rather old (like me) desktop computer on and got this big red blast of color. How do I change that ? PLEASE keep it simple. I'm h… (閱讀更多)

To whom it may concern: I turned my rather old (like me) desktop computer on and got this big red blast of color. How do I change that ? PLEASE keep it simple. I'm having trouble learning new things.

2. I don't at present have a smart or dumb phone. Just a land line so I don't text. I just want to read my mail and watch an occasional how to on YouTube. I'm not a programmer. How do I cut back on some of the technology being forced on me ? Thanks,

Ray

Ray 於 1 年前 詢問

TyDraniu 最近回覆於 1 年前

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Firefox icon color on Dock

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you … (閱讀更多)

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

Carlo 於 1 年前 詢問

web65 最近回覆於 1 年前