Firefox 技術支援討論區

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens, clicking just makes the icon be shaded like it's pressed. I tried updating the browser, signing out&in, removing, loading and enabling them again. Nothing works. Most frustrating is the lastpass extension, as I actually use it almost daily.

Also I assume that one can't contact mozilla directly about these bugs/issues, only this community chat?

When I open browser on my windows 11 PC, I am besieged by notifications from online British newspaper "Metro.CO.UK." I cannot discover a way to stop the notifications. What's up with it?

Can't get to Google apps from google home page. Dots for Google apps not there. Only way they appear is to search for something. Otherwise you can't get to apps (no nine dots) or even sign in to google. Nosigh-in box either on first open of browser. Thanks for the help.

For the past year, I've been using a Hotspot to access school websites that have been blocked. Today, it took about 5 minutes to tell me it was a "server error" and to check if it was a firewall blocking me out (it wasnt). I restarted my computer and tried again, it took me to another error code that said "PR_CONNECT_RESET_ERROR" and no Google searches helped me, so I restarted it again and then it took me to another error message saying my connection timed out despite me not changing anything with my connection or Hotspot! I cleared my cache and browser data and nothing is doing anything. I checked my desktop settings and there was nothing there connection wise. I'm not sure what to do anymore!

Firefox will not start normally with a double-click or Right-click/Open but a right-click and Run as Administrator opens a window but a blank white browser. Uninstall, reinstalled and still get the same results. Tried getting to Firefox Settings when running as Administrator. Can get the menu to come up but clicking on Settings exits the menu but produces no results. Clickin on Add-ons and themes does the same thing but other options in the menu I can get to the About Firefox screen though.

Cannot access anything. Having to use Edge to send this support request.

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I scanned with the Windows virus protection and the computer came back clean. I can and have turned the computer off and back on, no help.

Thanks

I want to use Firefox in Windows 10 but it is very glitchy and buggy whereas in Windows 11 it is fine.

I have Acer Nitro 5 AN515-57 Laptop with Latest Windows and Firefox updates!

When I try to watch a movie (on website flixhq.to) it gives me error code 232011 and then i change the server my subtitles don't work. I tried different websites but the same thing happens. I've done all the troubleshoot methods possible. I only have this problem on my laptop, when i use this website on my phone it works properly. I've never had a problem with this website before ,this all started beginning of this month. Someone please help me fix this!

Websites and their pages slow way down when I have Malwarebytes Browser Guard turned on. This only started a couple of months ago, I had no problems before then. Could this be an issue with the Malwarebytes browser guard or a Firefox update? Thanks for any help you can be, Larry

Dear Community,

I try to open "weverse.io" but it doesn´t work... I can open weverse.io/account, m.weverse.io/bts/artistpedia and weverseshop.io/ but not the official website. And I don´t know what else to do. I´ve uninstalled Firefox and downloaded it again, i´ve deleted cookies, cache, DNS cache and other delateable things, checked my security system and deactivated ghostery... I´ve got the same problem with edge and chrome. The browser from Avira works... I don´t understand why it doesn´t work with firefox anymore. Edge tells me "Hmmm...this website is not available right now. The connection appears to have been disconnected from weverse.io." Maybe that´s helpfull... Does anybody have an idea what I can do?

Thank you :)

Hello,

I was tying to reset my PC, windows 11. I clean installed Windows 11 and trying to install Firefox back, the videos seems to be getting blocked on certain websites, has no issue on Youtube, the error code 224002 appears on facebook, imdb and vimeo websites.

Please suggest.

Regards Leela

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I tried troubleshooting it for a few weeks individually but it took a full Firefox refresh last week to get things working again. And it took only another week for everything to stop working again. The images in my emails are no longer loading (same issue as before), but they load in Gmail and I can download the emails properly, my VPN addon crashes and can't stay logged in same as before, and websites such as Nextdoor (I hate the drama but love the free goods) won't load the items for sale same as before.

I don't want to have to refresh every week, especially since I this is the computer I use for work and the amount of things I have to log back into is insane.

Hello :) Since one of the 2022 Firefox updates, I am constantly experiencing font rendering issues when the hardware acceleration is enabled. It occurs after a while of browsing on all websites, regardless of font family. See the attached screenshots.

Windows 11 Pro (upgraded from 10 where the problem also occured), GeForce GTX 1070Ti, 2x 4k monitor.

I reinstalled nVidia drivers from scratch, cleared the Firefox data, even experimented a bit with Direct2D settings in about:config; disabling the extensions (ABP, Simple Tab Groups) does not help either. The problem disappears completely when the hardware acceleration is off, but obviously I would like to have it on (for Google Maps, Twitch, hi-res videos, etc.)

I've always loved Firefox and still do. How do I make it love me back? ((-;