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You may be frequently 'updating' Firefox, but it's not getting better; it's getting worse!

Go back to a working version of Firefox, raht than giving us an 'update' poorly written Firefox that constantly causes problems. I don't expect this missive to be recogn… (閱讀更多)

Go back to a working version of Firefox, raht than giving us an 'update' poorly written Firefox that constantly causes problems. I don't expect this missive to be recognized by anybody but it frees me to go to another browser (that works.)

szelesinvestigations 於 2 年前 詢問

Paul 最近回覆於 1 年前

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Firefox Browser crashes Repeatedly on Ubuntu 18.04

I am using Firefox 98.0(64 bit) on Ubuntu 18.04 and it crashes sometimes while i am browsing. I have downloaded the tar file from the official site and then installed it … (閱讀更多)

I am using Firefox 98.0(64 bit) on Ubuntu 18.04 and it crashes sometimes while i am browsing. I have downloaded the tar file from the official site and then installed it manually on my system. To debug this this time i opened the firefox from terminal and waited for it to crash. After some time while i was browsing, it suddenly crashed as i expected. The output that i got after the crash on the terminal was: ``` user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox

      1. !!! [Parent][PContentParent] Error: Send(msgname=PContent::Msg_DestroyBrowsingContextGroup) Closed channel: cannot send/recv


      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Reply_DiscardBrowsingContext) Channel closing: too late to send/recv, messages will be lost
      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DestroyBrowsingContextGroup) Channel closing: too late to send/recv, messages will be lost
      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DiscardWindowContext) Channel closing: too late to send/recv, messages will be lost

Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. CPU time limit exceeded (core dumped) ```

What is the cause of this crash and how to solve it. After the crash i also typed: about:crashes on the address bar of the browser but when i pressed enter, i got a blank page on the top which No crash reports have been submitted was written.

jlame646 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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Firexfox Browser Crashes on Ubuntu 18.04

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the brows… (閱讀更多)

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the browser using terminal so that when the browser crash i will see the message on the terminal. This time i was watching a youtube video. And while the video was playing the browser first hangs(meaning the screen/video freezes and browser doesn't respond to any clicks or anything) for first 2-3 minutes and then it crashes. This time since i had started the firefox from terminal, after the crash i got the following printed out on the terminal: ``` user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. CPU time limit exceeded (core dumped) ``` I am using Ubuntu 18.04 and Firefox version 98.0(64 bit). I have downloaded the tar file of this version from Mozilla's official site and then installed it manually on my machine. Can someone help me solve the issue and also tell me the reason for this crash.

jlame646 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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None of the Websites I Try to Visit Load in Firefox.

I was using Firefox as usual when Bitdefender, my antivirus app, apparently caught a Firefox-related file it thought was malicious and either quarantined or deleted it. … (閱讀更多)

I was using Firefox as usual when Bitdefender, my antivirus app, apparently caught a Firefox-related file it thought was malicious and either quarantined or deleted it.

Now, Firefox will not display any websites at all. The other web browser on my computer Microsoft Edge, displays the websites just fine and is not having issues. But not Firefox.

I tried uninstalling and then reinstalling Firefox, to no avail. I also tried to restart my computer, again to no avail.

What do I need to do to have Firefox back up and running again?

buy6 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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www.cbdlifelink.com won't load. Mobile Firefox works, all other browsers work

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't f… (閱讀更多)

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't figure it out, they told me to try Mozilla support. It tries, shows the title of the page, but won't load.|

Any help would be appreciated.  thank you

Rigby Smith 於 1 年前 詢問

jonzn4SUSE 最近回覆於 1 年前

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Firefox not starting without an error message

Recently I tried to switch from Google Chrome to Firefox, but when I downloaded the browser it wouldn't work, opening for less than a second and then crashing, without ap… (閱讀更多)

Recently I tried to switch from Google Chrome to Firefox, but when I downloaded the browser it wouldn't work, opening for less than a second and then crashing, without appearing in task manager. I ended up finding a fairly lengthy workaround that got it to work for a few hours, but even that has stopped working. I have checked the support page and none of the potential causes are true for me.

A_Sentient_Mango 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Error 524

I received an Error 524 message in logging into a financial website. The website said I needed to clean the cache and cookies on Firefox on my computer. I did this task a… (閱讀更多)

I received an Error 524 message in logging into a financial website. The website said I needed to clean the cache and cookies on Firefox on my computer. I did this task and still received the Error 524 message. How do I solve this problem? Thanks.

laws26 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (閱讀更多)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

elizabeth19 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Firefox Broke after installing tor...? I believe

I just updated tor today to the latest version and Firefox wasn't running while I was doing it. Now it just shows me this (the normal startup for a new tab even though it… (閱讀更多)

I just updated tor today to the latest version and Firefox wasn't running while I was doing it. Now it just shows me this (the normal startup for a new tab even though its set to open a website when I start the program) or the "Fire starts here" ad campaign inside Firefox at random occasions. Note that absolutely nothing works past this point (websites don't load at all/most buttons don't do anything anymore). Notice the alpenglow theme that is absolutely broken and the fact that there's a huge space next to the search bar, those should've been the extensions... I tried reinstalling Firefox twice but it somehow isn't better...? Uninstalling tor didn't do anything

Steven 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Firefox crashing on startup

Hi, My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tab… (閱讀更多)

Hi,

My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tabs open, but I'm not 100% sure. I tried refreshing Firefox, but the problem is that attempting to refresh loses all my tabs with no way of getting them back. I've tried refreshing previously, and afterwards I would get the option to choose which tabs/windows I would like to restore, but now I'm not getting that option so I'm forced to see if there's any other solutions. I haven't lost any of my previous data after trying to refresh once, since it's saved in the profile in the "Old Firefox Data" folder, but I just want to see if there's any solution that won't require me to start fresh.

I've submitted a crash report through Firefox, the report ID is: bp-dd3d8911-2bc3-4471-a0b3-1f1a60220404

Please let me know if you can help or if there's any other information you need. Thank you!

vaheabgaryan 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Connecting to sites

I download Mozilla Firefox. I go to my site, all works fine. Next time I start Firefox I w ant to go to my site I get: PR_END_OF_FILE_ERROR The page you are trying to v… (閱讀更多)

I download Mozilla Firefox. I go to my site, all works fine. Next time I start Firefox I w ant to go to my site I get: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. In order to use Firefox I have to uninstall and reinstall and it will work for the session. If I log off and try again,,,,,same error issue.

michels132 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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The Windows 10/11 on screen keyboard has been broken in Firefox if Taskbar is set to "auto-hide" FOR YEARS!!!!

Basically the subject line. Ever since sometime in 2020, the Windows 10/11 on screen keyboard has been COMPLETELY broken in Firefox if the Windows Taskbar is also set t… (閱讀更多)

Basically the subject line. Ever since sometime in 2020, the Windows 10/11 on screen keyboard has been COMPLETELY broken in Firefox if the Windows Taskbar is also set to "automatically hide"! If a text entry box is selected, the keyboard will pop up for less than a second and then disappear.

Now in W10 the on screen keyboard is only broken in Firefox if in "tablet mode", but as that's the "only display mode" available in W11 it's COMPLETELY & UTTERLY broken in the newer OS!!! This means that while a workaround "fix" exists for W10 by changing the on screen keyboard's settings to have the same behavior in tablet mode as in desktop mode, in W11 the ONLY WAY to make the keyboard WORK AT ALL is to turn off Taskbar auto-hiding, which is simply UNACCEPTABLE on small screen devices!!!

And this has been broken and reported to you guys COUNTLESS TIMES for literally FREAKING YEARS at this point!!! Do you need a patch from Microsoft or something to fix this bug, because this is getting freaking absurd at this point...

I've been a diehard Firefox user for literally DECADES at this point, but I WILL LEAVE if this doesn't ACTUALLY get fixed in the near future!!!

Cooe14 於 1 年前 詢問

Paul 最近回覆於 1 年前

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Frequent crashes

I have used Firefox for years with no real problems. I am running Windows 10. Now, within the last month or so, Firefox has started just crashing. It shuts down for no a… (閱讀更多)

I have used Firefox for years with no real problems. I am running Windows 10. Now, within the last month or so, Firefox has started just crashing. It shuts down for no apparent reason, 2-3 TIMES A DAY. I could be just reading and the browser will just shut down. Firefox is no longer a reliable browser to use. I'm sure I'm not the only one with this issue. If it can't be fixed, I will just have to stop using the browser. I can't have it just randomly shut down, OFTEN!!

[edited email from public]

montereybeachguy 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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continual problems loading firefox browser

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Window… (閱讀更多)

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Windows 11. Nothing happens for about one minute, then the spinning blue circle appears, then firefox starts to load, then the screen goes back to the desktop, then a black screen appears, then some white rectangles start to appear across the top of the screen, then the screen goes back to desktop, then back to the black and white top-of-browser window that is still trying to load, and then finally after the five minutes, our home page loads. However, clicking on a bookmarked website, or typing in a website in the address bar results in a 2-3 minute wait for that site to load. And this happens time after time with the computer still on, and also startup after startup. If this should continue for a few more days, we will start using Google Chrome or Microsoft Edge, and also cancel our subscription to Mozilla VPN. This cannot continue!

chezmich 於 1 年前 詢問

FredMcD 最近回覆於 1 年前