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Tab has just crashed

when I try to open mozilla.org , the page opens for a short moment and then it crashes. I get the Information: The tab has just crashed. I use windows10, version 2004 (Bu… (閱讀更多)

when I try to open mozilla.org , the page opens for a short moment and then it crashes. I get the Information: The tab has just crashed. I use windows10, version 2004 (Build 19041.330) I suppose it's not a specific firefox-problem. When accessing the site with Crome, I get the error code: status_access_violation. Has anybody an idea? it would be great!

franz.rockinger 於 2 年前 詢問

franz.rockinger 於 2 年前 解答

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Since the version 81 update, big problem with blank areas on display

At first I thought it was an issue with "The New Facebook," since that appeared at the same time as the 81 update. But it's not. In fact, it happened on THIS page just … (閱讀更多)

At first I thought it was an issue with "The New Facebook," since that appeared at the same time as the 81 update. But it's not. In fact, it happened on THIS page just now. Right after I typed "The New Facebook," all the text disappeared. Cursor stayed in the same spot. When I continued typing, the old text reappeared. On other pages, large black or white areas appear, seemingly at random. You can get rid of them by pulling the drawbar up or down.

I first noticed it when scrolling through photos on Facebook. In the first screenshot (attached) you can see the photo I was navigating AWAY from, with two small rectangles containing portions of the photo I was navigating TO. And the right-hand panel (with the text and description) is all from the photo I was navigating TO.

The second screenshot shows a typical Facebook page (or, what's SUPPOSED to be one) right after I typed a comment.

This problem does NOT show up on the new version of Microsoft Edge. (Not sure about the old Edge, I don't have it.)


My cache is empty, I'm on Windows 10 1909, all drivers are updated.

junkmailmike 於 2 年前 詢問

FredMcD 於 2 年前 解答

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Cannot export or backup bookmarks

I cannot export or backup bookmarks. When I try to, no file is created. I have refreshed Firefox, created a new profile and copied the sqlite file, and uninstalled/reinst… (閱讀更多)

I cannot export or backup bookmarks. When I try to, no file is created. I have refreshed Firefox, created a new profile and copied the sqlite file, and uninstalled/reinstalled. None of these actions solved the issue. Could there be a corrupt bookmark that is preventing these functions? Is there another way to export/backup?

B 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答

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Firefox crashes, search engine changes after that

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.ya… (閱讀更多)

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.yahoo.com/".

Firefox 80.0 (64 bit), OSx - Catalina I guess this is some malware so I disabled/remove all extensions and add ons, but it does not help. This must be some 3rd party app. Any suggestions how can I trace it down?

kamen1 於 2 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Firefox 78.0.1 does not remove closed pages from memory - lags and high RAM usage

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit cons… (閱讀更多)

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

Piterk 於 2 年前 詢問

Piterk 於 1 年前 解答

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Firefox will not start

Firefox will not start win 10 Lenovo desktop. Have spent hours chasing through search engine responses. Seems possible I have corrupt file in profile, but have tried cha… (閱讀更多)

Firefox will not start win 10 Lenovo desktop. Have spent hours chasing through search engine responses. Seems possible I have corrupt file in profile, but have tried chasing this several ways including delete profile, uninstall then reinstall FF, etc. Any suggestions?

gpreston24 於 2 年前 詢問

gpreston24 於 1 年前 解答

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Unuesably Slow, Stops Responding, High CPU useage

I've been using Firefox on all my computers for a long time (Windows 10,) great browser. However, starting today, specifically on my laptop, it's painfully slow (60 secon… (閱讀更多)

I've been using Firefox on all my computers for a long time (Windows 10,) great browser.

However, starting today, specifically on my laptop, it's painfully slow (60 seconds to load Google) and very high CPU usage (over 20%.) It regularly stops responding to mouse and keyboard input. I have to kill it with Task Manager. Everything else on the laptop seems fine. I haven't made any changes I'm aware of that could cause this.

As an example, it took over 2 minutes to load this particular page, then at least another 90 seconds before I could type anything into it. My network connection is fine. IE and Edge work OK.

I've tried a Firefox refresh, no change.

An uninstall and reinstall, no change. I've tried a reinstall with also deleting all the appdata folders (so a clean install, no extensions,) no luck.

I've tried disabling antivirus (Symantec, always suspect) no change.

Unless there's something I can remove in the registry I'm at a loss.

I'm really hoping I don't need to switch to Chrome, or God forbid, Edge.

jmcd9000 於 2 年前 詢問

jmcd9000 於 1 年前 解答

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Firefox and Twitter

I can't go to Twitter using Firefox. It works fine in Edge. This just started a few days ago. I get this error message. I can't find a way to report this to Twitter. What… (閱讀更多)

I can't go to Twitter using Firefox. It works fine in Edge. This just started a few days ago. I get this error message. I can't find a way to report this to Twitter. What can I do?

The site at https://twitter.com/ has experienced a network protocol violation that cannot be repaired.

Deb Schroeder 於 2 年前 詢問

TyDraniu 於 2 年前 解答

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Firefox crashes with low virtual memory condition

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for a… (閱讀更多)

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for audiodg.exe, so that after a couple of hours or so it runs out of memory and Firefox crashes. If I use Chrome instead then this problem does not occur.

pjb3pen 於 1 年前 詢問

cor-el 於 1 年前 解答

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Logon issue with Halifax Online Banking (UK) site

Can't log in. MS Edge does allow log in. Pls see attached image. Have tried clearing cache and cookies. Address is:- https://www.halifax-online.co.uk/personal/logon/login… (閱讀更多)

Can't log in. MS Edge does allow log in. Pls see attached image.

Have tried clearing cache and cookies.

Address is:- https://www.halifax-online.co.uk/personal/logon/login.jsp

TIA

Mark 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Unable to logon to Texas Workforce Commission

I AM ALMOST DONE WITH MOZILLA THEY UPDATE MORE THAN BILL GATES AND MICROSOFT AND I AM SICK OF IT. I AM RUNNING ON VERSION 81 AND NOW IN THE LAST MONTH AND HALF I HAVE NOT… (閱讀更多)

I AM ALMOST DONE WITH MOZILLA THEY UPDATE MORE THAN BILL GATES AND MICROSOFT AND I AM SICK OF IT.

I AM RUNNING ON VERSION 81 AND NOW IN THE LAST MONTH AND HALF I HAVE NOT BEEN ABLE TO LOGON AND I AM GETTING TIRED OF THIS CRAP TO TEXAS WORKFORCE COMMISSION

SO I WOULD LIKE TO KNOW WHAT TO DO ABOUT IT, AND BEFORE YOU ANSWER I CAN GET ON GOOGLE NO PROBLEM WITH THEM BUT I CAN'T STAND GOOGLE IN ANY FORM OR FASHION BUT I AM BEGINNING TO HAT MOZILLA AND THEIR CRAP.

CAN ANYONE TELL ME WHAT IS GOING ON WITH FIREFOX THAT I CAN NO LONGER LOG INTO TEXAS WORKFORCE COMMISSION I WOULD REALLY APPRECIATE IT.

LAST COMPLAINT I AM SICK OF THESE BIG TECH COMPANIES NOT HAVING A SUPPORT LINE OR PHONE LINE TO CALL FOR HELP MOZILLA GET YOUR ACT TOGETHER

robynjones 於 1 年前 詢問

cor-el 於 1 年前 解答

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firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (閱讀更多)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Maher 於 2 年前 詢問

Maher 於 1 年前 解答

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Firefox crashes on startup immediately (due to re-opening a session) - how can I force a restart without session restore?

One of my FireFox session crashed (I think the page was trying to print something), but now each time I want to restart the browser, this session is immediately restored,… (閱讀更多)

One of my FireFox session crashed (I think the page was trying to print something), but now each time I want to restart the browser, this session is immediately restored, which immediately crashes Firefox.

I don't have any chance to interact with its UI at all prior the (re)crash.

How can I force a "clean" firefox browser start in this case?

bejoscha 於 1 年前 詢問

bejoscha 於 1 年前 解答

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Microsoft is stopping Firefox from accessing the Lovemoney.com website.

Microsoft is stopping Firefox from accessing the Lovemoney.com website. Does anyone know why? It started today. It only applies to Firefox v81, I tried Edge and Vivaldi a… (閱讀更多)

Microsoft is stopping Firefox from accessing the Lovemoney.com website. Does anyone know why?

It started today. It only applies to Firefox v81, I tried Edge and Vivaldi and they were OK. Perhaps it is because Firefox is my default browser?

I am using Windows 10 Pro 64 bit v 2004, build 19041.508. My email is handled by Microsoft Azure and I use Outlook to view it. The selection of mail that goes into The Junk Email folder is random, moving the sender to my white list does not stop them being junked, so I check the Junk folder and move the messages that I want to save into my Inbox.

Today, I moved a message from Lovemoney.com to the Inbox and looked at it in the Outlook preview window. I clicked on a link for an article I was interested in and a page opened with a title of Microsoft, a message saying:The request is blocked. followed by a long error code. To see if the link in the message was bad, I typed https://www.lovemoney.com/ into the address bar and got the same result.

Here is the page source: <meta content="text/html; charset=utf-8" http-equiv="content-type"> <style type="text/css"> body { font-family:Arial; margin-left:40px; } img { border:0 none; } #content { margin-left: auto; margin-right: auto } #message h2 { font-size: 20px; font-weight: normal; color: #000000; margin: 34px 0px 0px 0px } #message p { font-size: 13px; color: #000000; margin: 7px 0px 0px 0px } #errorref { font-size: 11px; color: #737373; margin-top: 41px } </style> <title>Microsoft</title>

The request is blocked.

0RG57XwAAAAAxgbYeIRMgQZ2kwJD+v2xUTE9OMjFFREdFMDIxNABjZGFkYmE3ZS03NzE0LTRjYjUtYTUzNC04ZGZjNTA4MDRjOWY=

GNev 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Session restore doesn't restore all windows

For a few weeks now, Firefox does no longer restore all my opened windows (+ tabs). It very consitently fails to restore one (1) Window, which is also not to be found in… (閱讀更多)

For a few weeks now, Firefox does no longer restore all my opened windows (+ tabs).

It very consitently fails to restore one (1) Window, which is also not to be found in History / Recently closed windows (or tabs); Recently closed windows consistently shows (empty).

If I close Firefox with 4 windows, it will restore next session with 3 windows. If I have 3 windows open, 2 will be restored... etc. etc. etc. The window that is not restored can't be predicted. It is not neccesarily the last window used, or open on full screen when close, or least used window... there is not any consistency here...

I am talking about normally closing Firefox, usually through Close all windows from the taskbar.

Where does my missing window go, why won't it restore my full session (check and rechecked all settings, they are correct!)?

Crochetplush 於 1 年前 詢問

cor-el 於 1 年前 解答

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Cannot log into Twitter on Firefox anymore

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my c… (閱讀更多)

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my cookies. This got rid of that message and I was able to get to the login page but when I go to login it still won't let me. I know the password is right (it also doesn't say anything like incorrect username/password). Someone in another forum had mentioned going into configs and flicking something from true to false or vice versa and that also didn't work. Most places I look just say the same old thing about cookies. It works perfectly fine on the mobile app and Chrome still but I prefer Firefox. I'm out of ideas.

merriska_carrier 於 1 年前 詢問

cor-el 於 1 年前 解答

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Since some companies I have accounts with have updated their sites they are all broken in Firefox but not other browsers

Since some of the companies that I have online accounts with have updated their sites I am finding they are all broken in Firefox but not Chrome. Either the pages do not … (閱讀更多)

Since some of the companies that I have online accounts with have updated their sites I am finding they are all broken in Firefox but not Chrome. Either the pages do not load at all or they load but without the login boxes. I really do prefer Firefox. Can your next update resolve this? Soon I hope.

I am running Mac OS X 10.11.6

Thanks

Casey 於 2 年前 詢問

Casey 於 2 年前 解答

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Firefox don't move cursor with page down

Quite often when I page down to read message from website, then I found I missed something and like to go back one page, page up will bring me back to the top. Upon check… (閱讀更多)

Quite often when I page down to read message from website, then I found I missed something and like to go back one page, page up will bring me back to the top. Upon checking it is because Firefox don't move cursor with page down, the cursor still at the top and thus page up bring me there

It is really inconvenience and if anyway to fix that?

carfield 於 1 年前 詢問

cor-el 於 1 年前 解答