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Hi, i've just installed a new version of firefox, i logged in with my account but i've lost my passwords, preference and everything

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwor… (閱讀更多)

Hi Sync is not working, i made a new fresh install, changed my password and on this mac and my mobile sync is not working, while in another laptop my preferences, passwords and everything are there. Now i'm afari to close the other laptop, i could change every password (and they are difficult to remember)

Plebeo Irascibile 於 2 年前 詢問

AliceWyman 最近回覆 於 1 年前

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Website icons are displayed as white boxes

I have a problem that occurs on most websites that use icons. All icons show up as blank white boxes, including Google Maps and Wunderground Map. I've attached a screensh… (閱讀更多)

I have a problem that occurs on most websites that use icons. All icons show up as blank white boxes, including Google Maps and Wunderground Map. I've attached a screenshot of Wundermap below as an example. I assume its due to some sort of security setting, but I'm not sure which one.

My extensions are DarkReader, uBlock Origin, HTTPS everywhere, and Privacy Badger, but the problem persists even when I disable all of those extensions.

Rocket 於 2 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (閱讀更多)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Phayden 於 2 年前 詢問

Phayden 於 2 年前 解答

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Windows 10 64 bit freezing

Is there any possibility that Firefox somehow contributes to the periodic freezes on Windows 10? Even when Firefox isn't running? I've written Microsoft Forum so many ti… (閱讀更多)

Is there any possibility that Firefox somehow contributes to the periodic freezes on Windows 10? Even when Firefox isn't running?

I've written Microsoft Forum so many times they aren't responding. I've done everything they've suggested and still the freezing comes back periodically. So I'm just checking other software suppliers I use regularly to see if they have a suggestion.

Thanks for your time and patience, BAB

bbartrug 於 1 年前 詢問

Wesley Branton 於 1 年前 解答

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How do you prevent Firefox 75 from impacting RDP on Windows Server 2008 R2?

Ever since Firefox upgraded to version 75, using it has become impossible to use via RDP on Windows Server 2008 R2. The behavior is like Firefox completely hogs down the… (閱讀更多)

Ever since Firefox upgraded to version 75, using it has become impossible to use via RDP on Windows Server 2008 R2. The behavior is like Firefox completely hogs down the machine, but more likely seems to be impacting the refresh rate of the RDP session. With Firefox open, mouse begins to trail and button clicks and movement stack up and execute as much as a 5 minute delay at times. I saw a similar report, but not 100% the same, here: https://support.mozilla.org/en-US/questions/1278453

Here is what I know so far...

* Specific to Windows Server 2008 R2, tested on multiple VMs on multiple hosts
* Issue not present on Windows Server 2016, Windows 10, or Windows 7
* Size of Firefox window affects performance, leading to validate RDP refresh issue.  If half the screen is Firefox vs the whole screen, the lag is lessened
* Safe Mode immediately resolves the issues
* Safe Mode with all Add-Ons re-enabled still resolves the issue
* Hardware acceleration on or off has no impact
* Downgrading to Firefox 74 resolves the issue (but this could also be because it made me a new profile)

What other details can I provide? Is there anything else I can try? Does this qualify to report a bug on bugzilla?

EarthBoundX5 於 2 年前 詢問

EarthBoundX5 於 1 年前 解答

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Can't access Wikipedia (and some other sites): “Secure Connection Failed”

Hello, everyone. My Firefox (v76.0.1, Windows 10 Pro 1909) can't access the English Wikipedia (en.wikipedia.org) and some other sites I need to work with. This started ha… (閱讀更多)

Hello, everyone. My Firefox (v76.0.1, Windows 10 Pro 1909) can't access the English Wikipedia (en.wikipedia.org) and some other sites I need to work with. This started happening suddenly Tuesday night.

This is the error (in English, since my Firefox is in Brazilian Portuguese):

Secure Connection Failed

An error occurred during a connection to en.wikipedia.org. PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Please contact the website owners to inform them of this problem.

upload.wikimedia.org gives me the same error. The bizarre thing is that Wikipedias in other languages seem to work normally. Other browsers work fine.

Searching it online, it doesn't seem to be a common problem, and it just started happening by itself. I don't remember installing anything on this PC that day. My only antivirus is Windows Defender. I don't use any VPNs.

Tried all solutions I could find on Google. So far I did:

  • Ctrl + F5
  • Edited the hosts file
  • Deleted cert8.db
  • Changed network proxy settings to No proxy and Automatically detect proxy configuration (was in Use system settings)
  • Toggled DNS over HTTPS
  • Went in about:config and toggled network.dns.disableIPv6
  • Started Firefox in Safe Mode
  • Backed up the profile folder and just let Firefox create a new one
  • Rebooted my router

None of that worked.

I work with site builder platforms and since yesterday the error is starting to creep up in those servers, too.

Any ideas? I just noticed that Wikipedia search is gone from the list of opensearch engines also… This is getting increasingly bizarre…

El Buga 於 1 年前 詢問

El Buga 於 1 年前 解答

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confirm you're not a robot

I'd like to know why when I use Firefox often google asks me to show I am not a robot. Yes I use a VPN but this does't appear so often using Chrome. Thank you for any inf… (閱讀更多)

I'd like to know why when I use Firefox often google asks me to show I am not a robot. Yes I use a VPN but this does't appear so often using Chrome. Thank you for any information

Luciano 於 1 年前 詢問

Eve 於 1 年前 解答

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barclays login gives 'bad request'

URL - https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do Worked OK before Firefox update last week. Full response:- Bad request Your browser sent a query this… (閱讀更多)

URL - https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do

Worked OK before Firefox update last week.

Full response:- Bad request Your browser sent a query this server could not understand.

Works OK on MS Edge browser.

neilashmore 於 2 年前 詢問

cor-el 於 2 年前 解答

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Password Required Pop-up delay

Is there a way of making the Password Required Pop-Up pop-up sooner? I launch Firefox and start typing in search or address, while I am looking at the keyboard the Passwo… (閱讀更多)

Is there a way of making the Password Required Pop-Up pop-up sooner? I launch Firefox and start typing in search or address, while I am looking at the keyboard the Password Required pop-up appears on screen silently. I am typing away then find I am typing my search or filling in a form online into the pop-up! The arrival of the pop-up is random time wise, could arrive within seconds or maybe in 30 seconds or maybe longer.If the pop-up HAS to appear it should appear when you launch Firefox. I truly find this very annoying, having to re-type, then entering the password then going back to where I was before the pop-up!

alan_woolidge 於 1 年前 詢問

the-edmeister 於 1 年前 解答

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Dropdown menus in webpages show blank values

Hello all, I have had an issue with all dropdown menus not displaying correctly in web pages for a few days. All dropdown menus looks empty: I am able to open dropdown m… (閱讀更多)

Hello all,

I have had an issue with all dropdown menus not displaying correctly in web pages for a few days.

All dropdown menus looks empty: I am able to open dropdown menus and the containers have the right size (corresponding to the number of menu items that are supposed to be displayed in the dropdowns), but the menu items themselves are not displayed.

I tried disabling all add-ons and refreshing Firefox, but to no avail.

Thanks!

anneso556 於 1 年前 詢問

gild 於 1 年前 解答

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firefox crash reports

bp-1c86e66e-fb8c-4b0e-83d0-3279b0200524 24-May-20, 5:21 PM View bp-e2600518-b1cf-4735-89b7-036aa0200524 24-May-20, 5:21 PM View bp-f5695eff-7bec-47b3-9f0b-38fa20200… (閱讀更多)

bp-1c86e66e-fb8c-4b0e-83d0-3279b0200524 24-May-20, 5:21 PM View bp-e2600518-b1cf-4735-89b7-036aa0200524 24-May-20, 5:21 PM View bp-f5695eff-7bec-47b3-9f0b-38fa20200524 24-May-20, 5:21 PM View bp-cbd81a91-3a7e-46e0-9241-db1840200524 24-May-20, 5:21 PM View bp-5016e2c0-6d02-4914-a718-c35ed0200524 24-May-20, 5:21 PM View bp-14501aa7-8d04-4977-bf97-420610200524 24-May-20, 5:21 PM View bp-992a7ea7-a1c7-496d-9656-9d8b30200524 24-May-20, 5:21 PM View bp-f2469e84-c14a-497a-8231-af9890200524 24-May-20, 5:21 PM View bp-02763469-8c9e-4a90-8618-0badc0200524 24-May-20, 5:21 PM View bp-648b201b-94e6-43f8-9a46-a57140200524 24-May-20, 12:03 PM View bp-fd2ab61c-f31a-4436-9c63-3ddde0200524 24-May-20, 12:03 PM View bp-034f78bc-956f-4513-a33f-f4c110200524 24-May-20, 11:53 AM View bp-6ca8a448-61c5-4654-a715-b88210200524 24-May-20, 11:47 AM

vaggeliszamps4451 於 1 年前 詢問

FredMcD 於 1 年前 解答

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FIREFOX BROWSER CRASH

I am having this problem since 1 month.Firefox first hangs a little,and then unexpectedly crashes(exits).For this issue,I loose all my progress and I have to start again.… (閱讀更多)

I am having this problem since 1 month.Firefox first hangs a little,and then unexpectedly crashes(exits).For this issue,I loose all my progress and I have to start again.This issue has occured 23 times today.PLEASE PLEASE FIX THIS AND CONTACT ME.I BEG YOU.IF YOU GUYS DON'T RESPONSE,I WILL POST IN FACEBOOK ABOUT THIS CRASHES.I HAVE 4 MILLION FOLLOWERS IN MY PAGE AND THEY WILL AVOID USING FIIREFOX!

pixeldesignner 於 1 年前 詢問

Ankit Kumar 於 1 年前 解答

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Multiple accounts for same website

After setting up two accounts on the same bank website displays them correctly. However, after closing account 2 and trying to open account 1 I am always reverted to acco… (閱讀更多)

After setting up two accounts on the same bank website displays them correctly. However, after closing account 2 and trying to open account 1 I am always reverted to account 2. Account 1 will not open.

maxbruderli 於 1 年前 詢問

cor-el 於 1 年前 解答

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Cannot play videos except Youtube

Hi Everyone, Trying my luck here as a last resort. I cannot read videos on FF (I end up with the following message "This video file cannot be played.(Error Code: 102630)"… (閱讀更多)

Hi Everyone,

Trying my luck here as a last resort. I cannot read videos on FF (I end up with the following message "This video file cannot be played.(Error Code: 102630)") except Youtube ones.

I read few articles and already tried the following: make sure I have the latest version of FF, uncheck "Use hardware acceleration when available", install FFMPEG, install K-Lite (and restart FF each time).

Nothing worked so far so any other tips from the community would be great.

I'm using Windows 10 and have a couple of add-ons only (LastPass and uBlock origin).

Thanks a lot in advance,

Max

Max 於 1 年前 詢問

cor-el 於 1 年前 解答

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Firefox 76.0 javascript window.open() parameters ignored, tool bar, etc. missing

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and… (閱讀更多)

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and they would show up. As of v.76.0 this is no longer true. The parameters are ignored. If we use no parameters, the menubar, etc. do show, but we can't control any new window features. We have not changed our programs at all, and window.open() parameters still work correctly in Chrome, Brave, Edge, etc. How do we get Firefox to recognize the window.open() parameters (again)?

jjacobs3 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Youtube does not auto play on start up

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it st… (閱讀更多)

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it starts to play.

Is that normal?

Mace2 於 2 年前 詢問

Mace2 於 2 年前 解答

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Firefox 76.0.1 not playing embedded Twitter videos

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I… (閱讀更多)

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post.

Thank you for any assistance.

varices 於 2 年前 詢問

varices 於 1 年前 解答