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Error 524

I received an Error 524 message in logging into a financial website. The website said I needed to clean the cache and cookies on Firefox on my computer. I did this task a… (閱讀更多)

I received an Error 524 message in logging into a financial website. The website said I needed to clean the cache and cookies on Firefox on my computer. I did this task and still received the Error 524 message. How do I solve this problem? Thanks.

laws26 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (閱讀更多)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

elizabeth19 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Firefox Broke after installing tor...? I believe

I just updated tor today to the latest version and Firefox wasn't running while I was doing it. Now it just shows me this (the normal startup for a new tab even though it… (閱讀更多)

I just updated tor today to the latest version and Firefox wasn't running while I was doing it. Now it just shows me this (the normal startup for a new tab even though its set to open a website when I start the program) or the "Fire starts here" ad campaign inside Firefox at random occasions. Note that absolutely nothing works past this point (websites don't load at all/most buttons don't do anything anymore). Notice the alpenglow theme that is absolutely broken and the fact that there's a huge space next to the search bar, those should've been the extensions... I tried reinstalling Firefox twice but it somehow isn't better...? Uninstalling tor didn't do anything

Steven 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Firefox Version 98.0.2 uses too much CPU (90% +) on Mac Monterey

Fix your software and memory leaks. Firefox runs at 90% plus CPU use with one tab running Hulu streaming. All the standard responses are USELESS and do not solve the … (閱讀更多)

Fix your software and memory leaks.

Firefox runs at 90% plus CPU use with one tab running Hulu streaming.

All the standard responses are USELESS and do not solve the problem. Please don't waste your time suggesting resetting SMC or having too many applets running in the background. There is something really wrong with Firefox code under Mac Monterey.

I have disabled the Firefox option to use the GPU. I have used software to turn off Intel Turbo Boost. I have removed Google Chrome from my system on the advice of otherson the Internet that Google Chrome Mac runs update software in the background. I created a new user as suggested by Apple Support. Made no difference.

The high CPU load often causes CPU frequency throttling and NOT excess heat. This is NOT a fan problem. The fans are working as they should if the heat level rises. The CPU frequency jumps around from the normal 2.6 Ghz to as low as 1.25 Ghz, which is so slow as to totally cripple the computer. Audio gets distorted and choppy, video freezes, keyboard and mouse stop responding.

This problem started when I upgraded to Mac OS 12. I am now on V12.3.1.

I am out of solutions.

NormG1 於 1 年前 詢問

NormG1 最近回覆於 1 年前

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"Remove Ad Blocker"

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up. https://www.kxl.com/shows/markley-van-camp-robbins/ I am lookin… (閱讀更多)

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up.

https://www.kxl.com/shows/markley-van-camp-robbins/

I am looking for a way to "Remove Ad Blocker" from this site.

Scott 04/04/22

solsen2 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Top Right dead region

Everything on the top right(of yellow region) doesn't work, "Window Close" "Maximize" "Minimize" "Sandwitch" etc The bookmark start , the bookmarkbar until the "New Fold… (閱讀更多)

Everything on the top right(of yellow region) doesn't work, "Window Close" "Maximize" "Minimize" "Sandwitch" etc

The bookmark start , the bookmarkbar until the "New Folder" folder and everything else works.

I have disabled all addons but the problem still persists.

Raphael Miranda 於 1 年前 詢問

Raphael Miranda 於 1 年前 解答

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Firefox crashing on startup

Hi, My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tab… (閱讀更多)

Hi,

My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tabs open, but I'm not 100% sure. I tried refreshing Firefox, but the problem is that attempting to refresh loses all my tabs with no way of getting them back. I've tried refreshing previously, and afterwards I would get the option to choose which tabs/windows I would like to restore, but now I'm not getting that option so I'm forced to see if there's any other solutions. I haven't lost any of my previous data after trying to refresh once, since it's saved in the profile in the "Old Firefox Data" folder, but I just want to see if there's any solution that won't require me to start fresh.

I've submitted a crash report through Firefox, the report ID is: bp-dd3d8911-2bc3-4471-a0b3-1f1a60220404

Please let me know if you can help or if there's any other information you need. Thank you!

vaheabgaryan 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Connecting to sites

I download Mozilla Firefox. I go to my site, all works fine. Next time I start Firefox I w ant to go to my site I get: PR_END_OF_FILE_ERROR The page you are trying to v… (閱讀更多)

I download Mozilla Firefox. I go to my site, all works fine. Next time I start Firefox I w ant to go to my site I get: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. In order to use Firefox I have to uninstall and reinstall and it will work for the session. If I log off and try again,,,,,same error issue.

michels132 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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The Windows 10/11 on screen keyboard has been broken in Firefox if Taskbar is set to "auto-hide" FOR YEARS!!!!

Basically the subject line. Ever since sometime in 2020, the Windows 10/11 on screen keyboard has been COMPLETELY broken in Firefox if the Windows Taskbar is also set t… (閱讀更多)

Basically the subject line. Ever since sometime in 2020, the Windows 10/11 on screen keyboard has been COMPLETELY broken in Firefox if the Windows Taskbar is also set to "automatically hide"! If a text entry box is selected, the keyboard will pop up for less than a second and then disappear.

Now in W10 the on screen keyboard is only broken in Firefox if in "tablet mode", but as that's the "only display mode" available in W11 it's COMPLETELY & UTTERLY broken in the newer OS!!! This means that while a workaround "fix" exists for W10 by changing the on screen keyboard's settings to have the same behavior in tablet mode as in desktop mode, in W11 the ONLY WAY to make the keyboard WORK AT ALL is to turn off Taskbar auto-hiding, which is simply UNACCEPTABLE on small screen devices!!!

And this has been broken and reported to you guys COUNTLESS TIMES for literally FREAKING YEARS at this point!!! Do you need a patch from Microsoft or something to fix this bug, because this is getting freaking absurd at this point...

I've been a diehard Firefox user for literally DECADES at this point, but I WILL LEAVE if this doesn't ACTUALLY get fixed in the near future!!!

Cooe14 於 1 年前 詢問

Paul 最近回覆於 1 年前

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Frequent crashes

I have used Firefox for years with no real problems. I am running Windows 10. Now, within the last month or so, Firefox has started just crashing. It shuts down for no a… (閱讀更多)

I have used Firefox for years with no real problems. I am running Windows 10. Now, within the last month or so, Firefox has started just crashing. It shuts down for no apparent reason, 2-3 TIMES A DAY. I could be just reading and the browser will just shut down. Firefox is no longer a reliable browser to use. I'm sure I'm not the only one with this issue. If it can't be fixed, I will just have to stop using the browser. I can't have it just randomly shut down, OFTEN!!

[edited email from public]

montereybeachguy 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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continual problems loading firefox browser

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Window… (閱讀更多)

For the last two days and multiple times loading the firefox browser, it has taken about five minutes for the browser to load on our Dell Inspiron desktop, running Windows 11. Nothing happens for about one minute, then the spinning blue circle appears, then firefox starts to load, then the screen goes back to the desktop, then a black screen appears, then some white rectangles start to appear across the top of the screen, then the screen goes back to desktop, then back to the black and white top-of-browser window that is still trying to load, and then finally after the five minutes, our home page loads. However, clicking on a bookmarked website, or typing in a website in the address bar results in a 2-3 minute wait for that site to load. And this happens time after time with the computer still on, and also startup after startup. If this should continue for a few more days, we will start using Google Chrome or Microsoft Edge, and also cancel our subscription to Mozilla VPN. This cannot continue!

chezmich 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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prefs1.js keeps filling up drive

Hello I asked this question about a year ago and no malware was detected on the effected computers On a number of our computers in the directory user-->username-->… (閱讀更多)

Hello

I asked this question about a year ago and no malware was detected on the effected computers

On a number of our computers in the directory user-->username-->AppData-->Roaming-->Mozilla-->Firefox-->Profiles--> Random letters and Numbers.default a File prefs1 keeps getting so large it fills up the drive.

In order to delete the file I need to first stop Microsoft Windows Based Script Host

Any thoughts on how to stop this problem from filling up the drive

richard.detrafford 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Firefox keep crashing every day without reason at any moment

From the last weeks, I have some issues with my Firefox. I have tabs crash with "oops, the tab crashed.." (like my screen but it's in french). If I let a video or a stre… (閱讀更多)

From the last weeks, I have some issues with my Firefox. I have tabs crash with "oops, the tab crashed.." (like my screen but it's in french). If I let a video or a stream for example after 10 or 40minutes I can have this kind of crash.

Do you have any idea of the origins of this problem ? Thanks !

fasquelo 於 1 年前 詢問

FredMcD 最近回覆於 1 年前

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Sites not loading with Google Fonts APIs, CDNs, etc.

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62) Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, e… (閱讀更多)

Running Firefox 98.0.2 (64-bit) Mac OS Monterey 12.2.1 (21D62)

Many websites are not loading at all or taking many minutes to load (bankofamerica.com, maps.google.com, etc.) Maps.google.com does not even load on Firefox.

Usually indicates 'waiting for fonts.google.' in the lower left hand corner, but site never loads. This is happening more frequently, on more and more websites.

Google Chrome has 0 issues loading the same websites. Firefox specific issue independent of ISP. Tried restarting, updating, etc. No luck.

stevenrkn 於 1 年前 詢問

stevenrkn 於 1 年前 解答

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Enhanced tracking protection is blocking my marketo form in my live website

Please unblock the tracking protection. So I can open the marketo form in my private window. Refer the below screenshot for reference. Please make it fast to unblock my … (閱讀更多)

Please unblock the tracking protection. So I can open the marketo form in my private window.

Refer the below screenshot for reference. Please make it fast to unblock my js and form to open for the users

If I off the tracking protection only my below form is open. The js of the site is blocked

1)//munchkin.marketo.net/munchkin.js 2)//app-sj30.marketo.com

Please unblock the tracking protection for the page - https://blackhawknetwork.com/lets-chat

Please solve the issue, Waiting for humble reply

Browser all the version -please unblock.

lakshmi1 於 1 年前 詢問

cor-el 最近回覆於 1 年前