Firefox 技術支援討論區

ugh......firefox has been wanting to install 17.01 or 17.04, can't remember which number, it bugs me and bugs me until i say o.k. i'll update my version. so i let it, it has to restart my computer,, then it says just a minute firefox is checking your addons for comparison, or whatever the 'f' it says, then a box comes on and a scrolling horizontal line goes back and forth like its working and the bottom says, this may take a few minutes. well, i wait and wait and wait and wait and wait and wait and........nothing. i can't cancel it i can't x out of the box...i've let it do it for over and hour and it does nothing.....so i have to use internet ex. i've redownloaded firefox from there to try it from scratch and same thing happens, if I say cancel to the box right away it stops then nothing and i can rehit the firefox button and it will load firefox. but never fear....another box comes up later and says you need the latest version of firefox....man if the system on your end isn't working, can't you guys see this? I'm disappointed that you have sold out not too long ago too. and the ads and slowness and privacy is becoming more of an issue

When I click on either Firefox or Thunderbird, I get the: "Firefox (Thunderbird) is already running but is not responding" error message.

I tried all of the sloutions in the help suggestions, and none work.  When I access my profile, the parent.lock file is not there.  All other solutions listed do not work.  Both programs were working earlier this evening, but Thunderbird kept downloading my mail from the server multiple times, loading the same messages over and over every time it checked for mail.  It has never done this before.  Firefox was performing ok.  I restarted the computer to try to fix the Thunderbird problem when this Firefox problem surfaced also.  

I tried a system restore. NO help I tried to update. NO help I tried to uninstall and reinstall. No help.

I will perform an in depth virus scan tonight. Also after I restarted the first time, my anti-virus software was disabled. Seems the only time I have had that problem was when my system was infected.

Win 7 HP tower Latest version of Firefox and Thunderbird. Automatic updates for both are on.

Thanks for any help

Opened ABOUT Firefox and saw a button, restart to update. (I was on version 17-point-something. I clicked it and got an instance of crash reporter. Since then any attempt to open firefox results in crash reporter. Firefox screens do not appear. Tried safe mode by holding shift, same result. I am using a non-admin ID under Windows, I tried with a different non-admin ID and with the sysadmin, each one gets crash reported when I try to open firefox. Next step will be to remove and re-install firefox, step after that will be to switch to chrome.

Hello. So I got a major problem with firefox, this happened for the 2nd time now and the first time I had to reinstall my windows anyway, which fixed it.

I don't know why I get this, but here's my problem : Firefox worked fine with no problems whatsoever until after a few days ago. Turned off my laptop like normal, but when I turned it back on and started firefox the following issues happen all at the same time :

1. Items in firefox (bookmarks, history, options, everything) stops getting highlighted. It still shows additional options when I hover over them, but they also do not get highlighted nor can I select anything.

2. "typing" fields like in google or even the URL bar also became like that, I can't write anything. Clicking on the field does not show the blinking " I " , in fact it doesn't even seem to register as a typing field.

3. New tabs opened do not show up and I can't open more than 1 new tab. So when I click to close firefox, it asks me if I want to close multiple (2) tabs.

All of this happens as soon as I press the "firefox" button in the top left corner. Using windows 7. Also, before the first time this happened, I was using firefox for a good 1.5 year without any issues, problem also happened overnight.

http://www.noradsanta.org/en/ crashes the web browser every time I load it. I filed two crash reports relating to it:

https://crash-stats.mozilla.com/report/index/a092d6fd-35ee-46ed-af94-16e602121224

https://crash-stats.mozilla.com/report/index/bp-b29056eb-3db1-4ac7-801c-e68102121224

What's up?

I believe I have been hacked by a program called Claro. I know nothing about it. As a result, I have lost the upper and lower toolbars in Firefox. I have since used I.E. and all is ok there. I always use FF. How can I get FF back and running? Thank you for any help.

Whole computer reformated, and I have installed Mozilla Firefox again. I have a recovery key, and I am trying to find where to insert the key to recover my settings...can you direct me? Thanx

This started happening around Version 17. Running Windows 7. When the screen "jerks" the window moves up 1 line over the title bar and then goes back down. It seems to get worse when more tabs are open, and longer the program is running. It also doesn't accept text when th jerk ocurs ( I just quit correcting errors and see what happens.I don't see any abnormal activity coincident with the jerks on TaskManager or ResourceManager. These can happen several times a minute--I've had perhaps 20-30 while typing this sentence. They don't happen just when typing, however.

I click on a web link in an email in gmail...Firefox opens, but there is nothing but a blank white page. This is a new problem; it never happened before last week. I want the link to open in Firefox, and they used to. I thought it was showing a blank page b/c I had not "downloaded pictures" on the email prior to clicking the link, so I tried it and that seemed to help, but just this morning, I downloaded pictures and then clicked the link...nothing but a blank white page!!! I also reloaded the new version, thinking that would help, cleared my cache, etc. but not working. please advise.

second computer does not accept my recovery key I can log on to the first computer. Same problem with the 2 Android devices.

Second computer on windows 8

Cellphone is Android charge Tablet is Galaxy 7

I can't stop 2 messages from popping up...these appear every few minutes of being online with firefox (17.01), keefox (1.1.3), and keepass (?), Win7 (64 bit). I've gone into the options page and changed all of those setting (for messages), but the settings keep returning to the defaults, and I keep getting the pop-ups. I've tried "Rating", "changing message settings," and "don't show message again", and closing toolbar with "x". Messages: 1. Help KeeFox. You've been using KeeFox for while now so please help others by adding a positive review to the Mozilla addons website. Rate keefox now Don't show message again Change message settings 2. KeeFox tip: You can "Customize" your FireFox toolbars (including KeeFox) to re-arrange buttons and save screen space. Learn more Don't show message again Change message settings

Hi,

I have at the moment dual boot, old windows xp sp3 installation and new one windows 7 64 bit. The problem is because menu drop down is really irritating in windows 7, this is flicking, unreadable etc. Problem easy can be solved if I choose compatibility mode with xp sp3 in windows 7 but in this case appear another irritating problem : Each firefox start is followed with windows 7 security question "do you want to allow this program to make change". What is firefox trying to write and where in this case and how I can disable this ?

That happen with couple last version of firefox, currently 17.0.1

Thank you in advance, Dejan

We use a Help Desk system at work (BMC Remedy IT Service Management). In version 12 of Firefox, all fields are displayed correctly in the form. However, if I upgrade to any version greater than 12, some of the fields display as horizontal scroll fields (without showing the data in them). As such, I am forced to stay on version 12 for work.

In this article: https://developer.mozilla.org/en-US/docs/CSS/Using_CSS_flexible_boxes The authors state that I can enable flexible box support in FF 18.0 through the 'about:config' screen. I just did it but 'display: flex' still doesn't work (and works fine in Chrome).

Is the notation different? Am I doing anything wrong?

After going online this morning, using my firefox browser, a box came up saying a security update was available and should be downloaded and installed. This was done with no apparent problem. At the end of the update a note came up saying the update would come into operation after restarting my computer. This I did. The computer started normally, but after clicking on the firefox icon the program did not start. My computer is using Windows XP Service Pack 3.