顯示下列標籤的問題: 顯示所有問題
  • 已解決
  • 封存

Sites (youtube) Crashing often

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvi… (閱讀更多)

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvidia GTX980TI. Apart from Firefox the system runs stable. When doing research, or just browsing text based sites, firefox is also very stable, but on some sites like twitch, youtube, or idle games like "Antimatter Dimensions" (ivark.github.io) the browser (or page) crashes regularly. It also happens in Troubleshoot mode, also after a clean re-install (including deleting /.mozilla in /home) and since various versions over the last couple of month. The latest crash report ID is bp-67ed2673-4ed2-452b-bc63-dc1060230831. I know I'm running a niche system, but I really like my setup and apart from those crashes it's amazing, so I hope you can help and point me in the right direction as to what could cause the crashes. Thanks for your time. KR, rehajel

rehajel 於 1 年前 詢問

jonzn4SUSE 於 1 年前 解答

  • 已解決
  • 封存

All tabs randomly refresh at the same time at once

Every now and then every tab on firefox would just refresh at once. I would be watching a youtube video or just browsing the web when everything just freezes and then ref… (閱讀更多)

Every now and then every tab on firefox would just refresh at once. I would be watching a youtube video or just browsing the web when everything just freezes and then refreshes and I would see the loading icon on every tab.

baconman4000 於 1 年前 詢問

zeroknight 於 1 年前 解答

  • 已解決
  • 封存

Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (閱讀更多)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

frz 於 3 年前 詢問

frz 於 3 年前 解答

  • 已解決
  • 封存

Cannot open onedrive.com using firefox, but can with chrome or safari.

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I … (閱讀更多)

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I have are Adblocker Ultimate and Print Friendly & PDF.

walrus549 於 3 年前 詢問

Chris Ilias 於 3 年前 解答

  • 已解決
  • 封存

White screen while using the browser

A white screen occurs when browsing the web. If you turn off "Use recommended performance settings" and "Use hardware acceleration when available" the problem is fixed, b… (閱讀更多)

A white screen occurs when browsing the web. If you turn off "Use recommended performance settings" and "Use hardware acceleration when available" the problem is fixed, but then the browser slows down. Can this be fixed in another way?

Firefox 114.0 (64-bit) / Windows 11 Home 21H2

Oleh 於 2 年前 詢問

Oleh 於 1 年前 解答

  • 已解決
  • 封存

Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (閱讀更多)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

traderam 於 3 年前 詢問

cor-el 於 3 年前 解答

  • 被鎖定
  • 封存

Unable to open [object Object]: HTTP 404 attempting to load TileSource

I get the above message when I try to view online digital histology slides (website link below). This only happens on Mozilla; when I try it with Safari or Chrome it work… (閱讀更多)

I get the above message when I try to view online digital histology slides (website link below). This only happens on Mozilla; when I try it with Safari or Chrome it works fine. Is there a setting I can change to fix this?


https://www.pathology.med.umich.edu/slides/oldfilmstrip.php?loc=aHR0cCUzQSUyRiUyRjE0MS4yMTQuNjUuMTcxJTJGUmVzaWRlbnQlMjBFZHVjYXRpb24lMkZEZXJtUGF0aCUyRkFsb21hcmktR3V0bWFyayUyMENvbGxlY3Rpb24lMkZBbG9tYXJpX3JlcSUyMDExMjNfTWF5JTIwMjAxNiUyRkglMjZFXzU5NDA5bmwuc3Zz&myname=59409&stain=H%26E

SuMo Bot 於 2 年前 詢問

cor-el 最近回覆於 2 年前

  • 已解決
  • 封存

Full Screen Border

Open firefox browser in fullscreen mode 1830721 - firefox nightly fullscreen has borders around all sides when using userChrome.css -moz-appearance,release version has n… (閱讀更多)

Open firefox browser in fullscreen mode

1830721 - firefox nightly fullscreen has borders around all sides when using userChrome.css -moz-appearance,release version has not. 1830681 - Fullscreen mode has padding, doesn't occupy the whole screen

118.0.2 (64) linuxmint flatpak

its in the pref.js that i added https://github.com/arkenfox/user.js but slightly edited.


EDIT: went to Arkenfox/user.js github to troubleshoot

Shortler 於 1 年前 詢問

Shortler 於 1 年前 解答

  • 已解決
  • 封存

Is with using Google Chrome within Firefox.

Hi, My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022. In short: Both gMail and Google Drive keep saying “… (閱讀更多)

Hi,

My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022.

In short:

    • Both gMail and Google Drive keep saying “Ooops … the system encountered a problem (#2003) - Retrying in x s…” and “Not Connected”.
    • The above message may stop for a period and then gMail within FF fails to render its pages properly. Icons go missing. For example the check boxes to the left of the emails disappear while the remainder of the subject lines remains. Menu icons across the top of an open gMail document disappear (like Download, Report Spam and Delete icons ….). This seems to suggest a cache issue.
    • Search within FF using Google fails also. After entering search terms and pressing ENTER, nothing happens.

Note:

  • The stand-alone Google Chrome environment works fine. So gMail, Google Docs, Sheets etc work OK in the stand-alone Google Chrome app.
  • Duck Duck Go search works within the FF browser.
  • I have noted that if I simply log into MY Google Account under Firefox on her PC the same problem occurs.
  • If we log into my PC the problem is not apparent using either of our Google Accounts. So it appears to be an issue on her PC.

I have tried :

  • Flushing the cache in FF for all time, including data. Then rebooted.
  • We have followed your procedures under “Help” ie Runs a Firefox a tune up; used “Diagnose issues” and “cleared the startup cache”.
  • Have run Sophos AND MalwareBytes across the whole laptop. No PUPs or malware detected.

I uninstalled FF using Revo Uninstaller which initially uses the standard FF uninstall exe then it scans the drive for removes all FF files and entries within the Registry; then I re-installed the latest version of FF. Rebooted. No luck here either. I assume there is some remnant file that remains on the hard disk as some settings are retained after a new install.

Hardware: Lenovo ThinkPad , model 20QFS00B00. OS: Windows 10 Pro, vers 10.0.19044 Build 19044, 64 bit Firefox browser: is up-to-date; vers 99.0.1 (64 bit)


I can't find any recent issues related to this specific problem. Please advise what to try next.

Of course I'm happy to provide additional info if required or work through different scenarios to isolate the issue(s).

Thanks in advance for any assistance, Steve Gee

comservmaint 於 3 年前 詢問

jscher2000 - Support Volunteer 於 3 年前 解答

  • 被鎖定
  • 封存

Firefox : Did Not Connect: Potential Security Issue

Hi.. when i browse to https://www.youtube.com/, the page didn't load.. it's say error "Did Not Connect: Potential Security Issue". Error code: SEC_ERROR_UNKNOWN_ISSUER H… (閱讀更多)

Hi.. when i browse to https://www.youtube.com/, the page didn't load.. it's say error "Did Not Connect: Potential Security Issue". Error code: SEC_ERROR_UNKNOWN_ISSUER

How to fix it? My firefox was latest updates. Thx

SuMo Bot 於 3 年前 詢問

cor-el 最近回覆於 3 年前

  • 被鎖定
  • 封存

closing tabs but task manager still has them open

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox I want tab… (閱讀更多)

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox

I want tabs to close ( end process) when I close them

So now I manually 'end process' and the machine resumes speed

How do I get firefox to End Process when tabs are closed

this is w 8.1, don't know what version of firefox, pretty recent

this is firefox mozilla, as best I understand, not that I know why these two are always paired

tx

SuMo Bot 於 3 年前 詢問

Terry 最近回覆於 3 年前

  • 被鎖定
  • 封存

HOW DOES A CUSTOMER GET HELP WHEN THE ACCOUNT EMAIL IS WRONG??? WE DO NOT AGREE ON PRIMARY ACCOUNT THEREFORE i cannot get into firefox!!!!!

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any c… (閱讀更多)

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Cats2 於 1 年前 詢問

Paul 最近回覆於 1 年前

  • 已解決
  • 封存

Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (閱讀更多)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Hunter 於 3 年前 詢問

Dropa 於 3 年前 解答

  • 已解決
  • 封存

It stops while writting,changing mail inbox page and do not display emails as normal

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or c… (閱讀更多)

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

taxistar 於 3 年前 詢問

cor-el 於 3 年前 解答

  • 已解決
  • 封存

Lightshot extension does not display itself.

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Sc… (閱讀更多)

I got mad at a website that wouldn't let me right click menu to save pictures, so I stubbornly saved them via less efficient means, in the process I picked up the Long Screenshot extension and this had an error shortly before or after I had an issue with Lightshot not appearing, other extensions did not appear either when I added them during this time period, but now these all appear with the exception of Lightshot, which gets deleted and reinstalled only to not appear, that of course being the problem, though I will also say that a right click menu not being there is like reaching onto my computer and pulling my finger away, sites that do that should be given the cold shoulder somehow, at least.

Moe Zilla 於 3 年前 詢問

Dropa 於 3 年前 解答

  • 被鎖定
  • 封存

Can't access eBay on my desktop

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eB… (閱讀更多)

I am no longer able to log in to eBay using Firefox. I am using Firefox 78.15esu bc I have an older Mac that will only support up to Mac OSX 10.11. I was able to use eBay up until this morning when the site asked me to log in again... and verify that I am indeed a human through the hCaptcha checker. The checker cycles between identifying horses and lions... and every time, I seem to pass but then comes the message "Failed to pass Captcha, Please try again." I can access eBay using Safari and Chrome. Right before the failure today, the rendering of the eBay pages was odd... needed 3x the screen width to see the whole page. eBay says that the problem is on the Mozilla side of this issue... mostly because I can use a different browser without problem. I think I am in agreement with them. I don't really want to use a different browser but I will bc I like eBay, too. Please advise.

SuMo Bot 於 2 年前 詢問

cor-el 最近回覆於 2 年前

  • 已解決
  • 封存

"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Window… (閱讀更多)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Pat H 於 2 年前 詢問

Pat H 於 2 年前 解答

  • 被鎖定
  • 封存

Sending email

Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?L… (閱讀更多)

Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 S(7136) [PH7PR22MB3987.namprd22.prod.outlook.com 2023-08-14T19:36:41.239Z 08DB9C99E27B1A5D]'

Every send address does this.

ChristopherErickson 於 1 年前 詢問

Paul 最近回覆於 1 年前