Firefox 技術支援討論區

Since the latest Firefox, I cannot load Bell Webmail when I am using my VPN. Everything works fine with Edge. I am not tech savvy, but is there something in "settings" that should be adjusted. Bell says that Firefox is the problem. Alan

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox thing?

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

Since the Firefox 99 update loading some pages (for example, the Gmail sign-in page) using Firefox on my Linux Mint machine, that I'm running a VNC remote desktop session on, results in a crash.

Crash report ID: bp-5dc1e89d-dc1f-40f2-9dbe-7f4380220419

I've tried running Firefox in safe-mode and the crash doesn't happen, but turning off hardware acceleration, swapping to default themes, removing all extensions, and completely removing Firefox and the .mozilla folder and then re-installing Firefox have not changed the crash behaviour in the absence of the safe-mode flag.

I would appreciate help in identifying what other paths of investigation I can take.

Hi I have been a user of Firefox for many a year, and this is the first tme I've come across an intrusive problem. Since updating to the latest version, I find I can no longer change the icon on a URL shortcut. I had quite a few of them, which helped distinguish (obviously) what I might want to select. That was then. Now, I have a load of indistinguishable Fireox logos which make finding the shortcut I want imossible. On going to change the icons, I find the Website Document tab in properties is no longer there .. while I have Firfox installed. Remove Firefox and the capability magically returns. I have re-installed Firefox in case of corruption, with no change. Before I remove Firefox permanently (which I'd be loathe to do), does anyone know the cause ... or solution or workaround?

YouTube TV won't load in my Mac OR my Windows Firefox.

Error: "Please use the latest version of Firefox to watch YouTube TV on your desktop."

I'm running 99.0.1. Enhanced tracking off. Extensions off.

YouTube support has been no help! Any ideas here?

Thank you.

The styles look astonishingly wrong, I really think it is a problem on my end, but cant figure out how to fix it, as you can see in the pictures, text is incorrectly sized and/or justified, color gradients are also weird looking, as well as sizing of many elements and tons of other things.

I have tried to completely remove Firefox from my system and reinstalling it, that did not seem to fix it. The reason I think is is a problem of mine is because i was playing with fonts (emojis weren't working on my system,not on Firefox tho, now they are in both)

I don't think the things i did with the fonts did anything to Firefox, since this problem only showed up on Firefox, but since the problem arrived just after a reboot while I was installing and removing the fonts, I think its important to mention.

To sum up I think the problem comes from my local configuration of Firefox, I probably did not delete it all before reinstalling, I am running (Arch btw) a current version of EndevourOS.

I have fedora 36 Linux on my laptop and I have installed Firefox from the software store. The version in Help>About>About Firefox shows 99.0.1 (64-bit).

I am able to play videos on Youtube but no video or GIF is playing on Twitter/Reddit/Facebook.

I have installed media codecs as per this fedora help

My autoplay setting look like as per the attached image. I do not have any extensions except Bitwarden on Firefox.

I also tried playing videos on Firefox 100 by downloading it directly from firefox website but faced the same issue.

My Honey shopping app is no longer working with the newest FoxFire update. I've uninstalled/reinstalled Honey THREE times and still not working. Have gone into Firefox App Manager and Honey shows green, meaning it has permission to run. HELP!

I have been unsuccessful in finding a solution in searches, so posting here. On one website I use, a machining forum, when I want to reply to a post, I have no text edit options ie bold, italic, emojis, etc. They are there, but grayed. They have worked previously for me. I don't know what changed like a setting on my part or an upgrade. I currently run Firefox version 99.01. I asked on the forum and other users have the same version and no problems. I can access the page with Chrome and on my phone (Android) and no problem so it is not my account. And on other forums, I ie different websites, I can use those functions. I have removed history cache and cookies, restarted Firefox and restarted the laptop.

Any suggestions?

Whenever I use the searchbar in the bookmarks manager, it always searches all of my bookmarks, but sometimes I might only want to search for that query within a specific folder. Is there any way to limit a bookmarks search to only a specific folder rather than the entirety of my bookmarks?

Firefox on PC doesn't load any sites, not even 192.168.0.1. Not even in Troubleshoot Mode Yesterday it worked.

Firefox is the only browser with this issue. Chrome and Edge work fine

Firefox on my Android phone works fine as well

I tried following these articles but they didn't help:

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

Is there a way that I can express my trouble using gmail in Firefox, but have the gmail accounts work fine in Chrome and Edge? In Firefox, my gmail accounts show me as LOGGED OUT, when they are supposed to be logged in, and Firefox will not allow me to log into them again. I have 3 gmail accounts, [edited email from public] @gmail.com is my most active, but none will work in Firefox anymore, but in other browsers, they work fine. All other tabs I open in Firefox, works fine, so it's only my gmail accounts, that has trouble in Firefox. What can I do to correct this?

Thanks

Paul

Hi Firefoxes! I updated to the latest and greatest 99.0.1, whenever i use the middle mouse button it opens every link in 2 tabs. Also when i middle mouse on a tab, 2 tabs are closed. Anyone came along this bug? Restarting FF and Windows did not help. Trying to get my notebook charged and check it on my macbook.

TYVM! Best regards, -John.

Hello!

I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field, that many of my past searches were listed in the search field with the type highlighted in purple. I had to manually go in and delete all of these past searches. I don't want any search history to be saved. Is there a setting in preferences that I'm somehow missing? Why is Firefox saving these past searches if I have it set to Always Use Private Browsing?

Thank you!