Firefox 技術支援討論區

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Hello! Sometimes when I download something, when I click on the download icon in the toolbar, the download popup doesn't appear. I can fix this by restarting firefox or opening a new window. Why does this happen? I am using Linux Mint Cinnamon 20.3

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". This looks similar to the issue mentioned here: https://support.mozilla.org/en-US/questions/1351497

The inspector for these websites underlines "monospace" as the active font, but then uses a non-monospace font (in my case, Bitstream Vera Sans) to display the content. This does not happen when the font-family is "monospace,monospace" or "monospace". I can't quite figure out exactly what causes the font to be chosen incorrectly: sometimes it does show up if I have the preceding fonts installed, e.g. Consolas or Liberation Mono, but other instances do not look as intended.

Currently, I have fontconfig set up such that: $ fc-match :family=ui-monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman" $ fc-match :family=monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman"

Firefox's fonts in about:preferences are configured as all defaults: Serif: Bitstream Vera Serif Sans: Bitstream Vera Sans Monospace: Bitstream Vera Sans Mono

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar.

Firefox support's "upload images" not working, so i uploaded screenshots on an external site.

Settings page

Address Bar

I has notebook ThinkPad E14 Gen 2 with i5-1135g7. First time I discovered problem in Firefox 95. I used win 10. HW decode stop working at all. I don't changed anything(no new version of driver have been installed, no browser update, bios and etc) hw decode just stop working in Firefox. Edge and video players still use hw decode. I tried to reinstall firefox with fully cleared(remove Mozilla folders from appdata and clear temp folder) but it don't solve the problem. Recently I hear that in firefox 100 av1 will be accelerated with hw decode. I decided to make clean install of win 11. And in clear system(no matter win 10 or win 11) firefox use hw decode. I was happy with it, but no long. When I turn ac charge off and tried to start youtube video it tried to start in 10-20 seconds and then plaing without hw decode. And It not changed back when I connect ac charge back and make reboot. And clear install of firefox also has no effect. I think it in the same state as it was before windows reinstall. It can be matter than I set windows settings for ac mode max performance and for battery mode max energy efficiency. Also I had klite codec pack installed but all work with it while I was on ac(and other programs continue work now).

I think hw decode very matter for notebooks battery lifetime. I sad that I had to use edge to watch youtube. I hasn't problems like this in my desktop pc with nvidia card(but it always in max performance mode).

At least I watching how to reset firefox hw decode state to find which is cause problems(windows energy saving settings, codec pack or something else). I not found any information about this.

The density in the gmail inbox is set to compact, but every time I log in it becomes normal with an obscure symbol in the box to the right. How can I get gmail to be compact right from the start?

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the mouse or the control t keyboard trick, but I would much prefer the convenience of the ever available and accessible plus tab option. Your help to restore this feature would be very much appreciated. I use a Dell pc laptop with Windows 365 and Firefox. Thank you, Milagra Tyler [email removed from public]

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

I am getting: "Access Denied You don't have permission to access "http://www.foxnews.com/" on this server. Reference #18.4f102017.1649951199.9ba34cde" Worked OK Previous day. Nothing new on System. Other computers/Tablets OK.

Firefox 99.0.1 64 bit David Northrup

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history.

Checking the box to do just this in 'Privacy & Security' will delete cookies when I close Firefox - but all the site data remains. Under 'History' I have 'use custom settings' enabled, as well as 'remember browsing and download history'. I've tried various permutations of this, but can't get it to do what Firefox says it will.

Being able to do this is one of the main reason I want to use Firefox, but it doesn't seem to work. I have to manually delete both cookies and site data.

Any suggestions to try to delete cookies and site data when Firefox closes, but remember history?

I had two Firefox windows open, one private and one not, and a lot of tabs open on both, and while I was browsing the internet on the non-private tab, suddenly both of them close. I reopen Firefox (or it reopens itself, I don't quite remember) and it shows me a message telling me about how I can save articles on pocket to read them later instead of keeping lots of tabs open. I restore my session, and most (but, bizarrely, not all) of my tabs come back, but then, I try to log into gmail, and I never get past the stage where it asks me my email adress, I keep re-entering my email and clicking on the next button and it just loads the same page again, and when I try to log into crunchyroll it brings me to a page that just keeps loading and stays black without ever being truly loaded, and when I try to log into twitter everything stays black too except with a twitter logo in the center. I can still go to some other sites on Firefox, and I can still go to twitter, gmail, youtube and crunchyroll on Google Chrome, but twitter, gmail, YouTube and Crunchyroll don't seem to work on FireFox and I don't understand why!

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

I have installed Firefox for windows 10 on a new laptop. I was able to sign in for synchronizing and got all my bookmarks synced on this machine. I'm able to view the bookmarks in sidebar, but the toolbar is empty. Even when i select "Always view Bookmarks toolbar", and I drag and drop "bookmarks toolbar items" to the appropriate toolbar. I've uninstalled firefox, deleted the appropriate mozilla folder in C:\ProgramData and C:\Program Files and ran cleandisk but for some reason i still am getting an empty toolbar.

I've tried several refresh installs and sometimes after I close firefox once, and reopen, the toolbar is filled with my bookmarks, but if I close it and open it again, the bookmarks are gone and don't reappear. Can anyone help?

After the most recent Firefox update from April 7th, 2022, I've been unable to download png image files to my pc. Is there something I can do to change this, please? Thank you.