Firefox 技術支援討論區

5/2018 - win10 pro, version 1703.15063.786

win-key-R: firefox.exe -P, -p or -ProfileManager, does not run profile Manager, but starts the browser.

firefox.exe is located under: C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\firefox.exe

I tried opening cmd prompt at the above location ( C:\Users\USER_NAME\AppData\Local\Mozilla Firefox\ )

 to run firefox.exe by hand and all supported firefox switches only result in the browser starting.I

I'll try searching the registry for firefox.exe and see if anything is there.

Warmest Regards, Robert

I have a Windows 10 machine also, & it can access these sites. However, with either browser (Firefox or IE) it redirects to a general MS support page. It does this on any MS KB article. I've tried disabling the hosts file & flushing the DNS, but I get the same behavior. I know MS doesn't support XP, but all I want to do is read an article.

I'd appreciate any help. Thank you in advance!

I use Windows XP and I cannot download the latest Firefox updates - current version is 60 and I am on 52.8.0 (32-bit) and am the esr channel - I do not know how I got there and would like to be able to go back to the release channel and update to version 60 - I only became aware of this because I have been experiencing crashes and "plugincontainer.exe" error message I want to go back to the regular version of Firefox, but no matter what link I try to download from, it always says it's the ESR version, even after I uninstalled Firefox and rebooted. Can anyone give me step by step instructions on how I can get the regular version? I would be very grateful

Thank you

Firefox tells met that I have outdated Java software, but when I attempt to download and install the new version (8.0.1720.11) it finishes with the message "Something went wrong and the update failed. Please try again. Repeating the steps above result in the same message

I'm using Firefox 52.8.0 esr and I need to keep it until some of my add-ons get updated for the latest Firefox.

I have over a thousand tabs and that's fine normally because I have Firefox set to load those tabs when I open it but it only actively opens one of those tab's web pages - the one I was on when I closed Firefox last time. So to see any other tab contents I then have to press that tab and it loads the web page for it. For all the other tabs I can see what the web page is from the tab but they aren't loaded.

Now, for reasons that are too long to go into, I am reinstalling Firefox and the only way I can transfer all those tabs is to bookmark them all and import these bookmarks to the new install. I can then open all bookmarks in tabs. The problem is that it literally tries to open and load the web pages of all thousand-plus tabs. Not surprisingly Firefox ultimately crashes due to lack of memory.

So, is there any way to open all those thousand bookmarks as tabs and, in the way that Firefox normally does it on opening, load all tabs but only actively open one tab's web page?

Thanks for any help.

There are many websites that I can't get to & give me error messages, even if I use Safe Mode. For some reason, even when I tried to login to Mozilla support, I got messages that "the username is inactive", "you answered the question wrong (it asked how many letters in Mozilla & I said 7)". I can't get to any Microsoft KB articles & can't login to Lastpass.

I thought it might be one of the useragent values, so I posted that here. I can't use the latest Firefox because it doesn't allow toolbars & I use Roboform toolbar.

So my questions are: 1) Is it the useragent values that I posted below that need to be changed & if so, how? 2) Is there anything else that could cause this? 3. If not, & I uninstall Firefox completely, then:

     A.  How can I save my bookmarks & add-ins?
     B.  Can you show me the link to re download Firefox 52.8?

I'd appreciate any advice. Thank you in advance!!

When I open the bookmark menu and click on "Bookmark This Page" a new bookmark is not created. I tried "Refresh" on the troubleshooting menu, but that didn't solve the problem.