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How do I get Firefox and Adobe Reader to be friends again?

I used to be able to read and print pdf files such as bills that are regularly sent to me on the internet. After last update Adobe can't can't read the files or print th… (閱讀更多)

I used to be able to read and print pdf files such as bills that are regularly sent to me on the internet. After last update Adobe can't can't read the files or print them directly from Firefox browser. I get a message to save file. I have to save the file to computer then use Adobe to read the saved file. How do I fix?

Asked by Wasylkowski 3 年前

Answered by Wasylkowski 3 年前

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I have a suspicious "9o0gle.com" as my homepage

Hi, my name is Ryan, and I need help. several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after … (閱讀更多)

Hi, my name is Ryan, and I need help.

several days ago, my lil brother used this computer for browsing and I don't know he downloaded what and from where. suddenly after he left my house, I got my firefox homepage changed to "9o0gle.com", some pop-ups ads and some unusual program installed to this computer. I uninstall all of them. I knew it was malware, or adware or spyware or anything else. so I decided to scan the whole computer at once. I found at least 445 malware and other viruses and all of those removed from my computer, but still "9o0gle.com" wont disappear. I tried to look at the homepage, but nothing written in it. I tried to look after the shortcut, and delete "9o0gle.com" in the "Target" bar with this text ("C:\Program Files (x86)\Mozilla Firefox\firefox.exe"), I removed everything after that address but still got "9o0gle.com" after two or three times I used. I tried to backup my bookmarks and reinstall the firefox, removing all the firefox data from my computer but still have the same problem until I write this message to firefox support.

indeed, I tried everything I found on the internet to remove this annoying "index" bar, also removing several unusual script of ip addresses in "hosts" file, deleting some suspicious registry strings, etc.

would you please help me this time?

PS. I also have the screen capt attached to this message.

Asked by arizayb 3 年前

Answered by FredMcD 3 年前

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I recieved an email that purported to be from firefox asking me to change sign in; I made it spam !

Am I paranoid ? Has anyone else received something like it? I did not attach it or forward it to anyone else, just in case it is a real scam ... I did not look at detail… (閱讀更多)

Am I paranoid ? Has anyone else received something like it? I did not attach it or forward it to anyone else, just in case it is a real scam ... I did not look at details either, because I just paid $89.00 to fix a virus purported to be from Micro-soft."

There was a big "Firefox" logo at the bottom of the page.

Asked by AZGMa 3 年前

Answered by FredMcD 3 年前

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Can't log in to my Synch-Account

Hi there, I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to co… (閱讀更多)

Hi there,

I created a synch account long time ago and could use it without problems. Since two weeks or so I can't log in to my account anymore. I have the screen: "to continue please log-in" (in German) and after typing the password I am in an endless process "in progress"! There is something wrong  ;-)

Asked by InfoTrader 3 年前

Answered by philipp 3 年前

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I can't manage my firefox acct. the sign in just says "working" infinitely. What's up?

Just installed firefox on my tyan s7025 server/gamer and I can no longer sync or sign in to manage my account on any of my machines. I have 2 laptops, a desktop, and 4 s… (閱讀更多)

Just installed firefox on my tyan s7025 server/gamer and I can no longer sync or sign in to manage my account on any of my machines. I have 2 laptops, a desktop, and 4 servers. Is there a limit on how many devices I can have with this account? When I try to sign in, the page just says "working" and never logs in, just continues to say "working" for as long as I leave it. Up to 30 hrs before I get aggravated and just close it. Help?

Asked by sesmith6464 3 年前

Answered by John99 3 年前

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Half a second of activity in Firefox 50 after opening a new window/tab. Could this be due to malware?

Hi everyone, after opening a new window or tab, Firefox 50 often engages in half a second of empty page loading before it lets me enter an address. Could this be the susp… (閱讀更多)

Hi everyone,

after opening a new window or tab, Firefox 50 often engages in half a second of empty page loading before it lets me enter an address. Could this be the suspicious activity of malware?

To show you, I've recorded a video of it:

https://www.dropbox.com/s/drvmzrqqqjnopvo/Firefox%20Page%20Loading.mov?dl=0

It also happens if NoScript, my only extension, is disabled.

Thanks!

Asked by anacond23 3 年前

Answered by anacond23 3 年前

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I am trying to login on a new computer and cannot. i cannot receive the verificaion

I need to login on a new pc to sync. Mozilla wants to send me an email to the email address, which I no longer have access to. I also need to update my email address to … (閱讀更多)

I need to login on a new pc to sync. Mozilla wants to send me an email to the email address, which I no longer have access to. I also need to update my email address to a current one. What can I do?

Asked by crawls 3 年前

Answered by the-edmeister 3 年前

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All pull-down items get disabled a while after FireFox starts (55 (64bit) Windows 7)

Probably after upgrading FF to 55 (64bit) on Windows 7, all pull-down items get disabled a while after FF is started. The affected items include not only the web page pul… (閱讀更多)

Probably after upgrading FF to 55 (64bit) on Windows 7, all pull-down items get disabled a while after FF is started.

The affected items include not only the web page pull-down menus but also FF's own menu bar items, tab browser (the tiny downward triangle far right to the tabs), "Open menu" button (the three thick horizontal bars rightmost in the tool bar), etc., almost everything. Some web page pull-down items still work, but they are probably in different CSS/JS/HTML coding. The menu bar shortcuts (e.g. alt-T for Tools) become unresponsive, too.

Everything works fine right after FF is started, but, a while after, varying from a few minutes to a few hours, all FF windows start suffering this symptom simultaneously. Restarting FF resumes the good, but the symptom returns a while after. Starting FF in Safe Mode makes no difference; neither does restarting OS. User activity on FF (e.g. typing and clicking into FF) does not seem to affect the symptom; leaving FF untouched at all for a while after starting FF also leads to the symptom. No other applications running concurrently on the same PC suffer this.

55 (64bit) on Windows 10 works fine.

Asked by arkusa 2 年前

Answered by arkusa 2 年前

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in person help

About "Be Nice" .. not so nice below, BUT I AM SIMPLY FED UP WITH FIREFOX SCREWUPS ... YES, SWITCHING TO GOOGLE CHROME, BUT I NEED THIS FIXED TO GET MY DATA BACK AND EXPO… (閱讀更多)

About "Be Nice" .. not so nice below, BUT I AM SIMPLY FED UP WITH FIREFOX SCREWUPS ... YES, SWITCHING TO GOOGLE CHROME, BUT I NEED THIS FIXED TO GET MY DATA BACK AND EXPORT :

Once again ... Firefox has destroyed my bookmarks, add-ons etc. when I "updated" Firefox ... Macbook Pro OS X

in the past, I have cumulatively taken hours to fix this -- on 4-5 occasions of the SAME PROBLEM (read: unfixed by Mozilla/Firefox)

a) why cant Firefox get their stuff together? .. WHY DOESN'T MOZILLA/FIREFOX FIX THIS !!!!


b) do they think my time is free? how can they, getting paid for their software development, expect me to lose money away from my business every time I "upgrade" ... so presumptious, so offensive, so oblivious to its "clients"

c) I don't know of any ... any ... any .... any software developer that requires a user to fix it's software -- again sometimes taking hours, including trying to find Help like this Mozillla user "support" input -- after an "upgrade" ... simply unbelieveable, simply UNACCEPTABLE ... TO YOU FIREFOX PEOPLE OR ITS REPS ... WILL YOU PLEASE FIX THIS ISSUE AND GET WITH THE 21ST CENTURY? ....

d) WHERE IS THE “SUPPORT"? .. where is the IN PERSON support that is going to fix my computer after screwing up my long input data gathering with their so-called "upgrade" ???? Two things are for sure: 1) it's gonna get fixed and 2) I'm certainly not going to spend any more of my own time and lose money from my business to fix Firefox's programming screwups. DON’T KNOW OF ANY … ANY … ANY … ANY company that does not have IN-PERSON SUPPORT … software and its functions are complex .. they need to be supported through interpersonal interaction … every other company in the world knows this … why not Mozilla???? I just don’t get it.

e) For past and present, even this "help" note, where do I invoice Mozilla for my time lost? ... where headquarters? .. accounts payable?/ I assume one of the non-Mozilla, non-person reps knows the answer to this ... surely they don't expect me to lose money by way of their "upgraded" product.

f) As one of you reps sugggested last time this happened : "well you chose Firefox, ... if u don't like problems, go use another browser" ... gee, that's good customer support ... our product sucks so use another -- geez.

g) Indeed I now intend to use another, but I will first be satisfied by Mozilla/Firefox's restoration of my computer, cumulative time lost and literal restoration of data exactly as was before the "update", and the payment by Mozilla for all my time in trying to remediate this and if any data lost, the historical time used to cumulate and enter such data.

If anyone out there in the GREAT MOZILLA/FIREFOX ABYSS knows anything about their products and their continuing failures, please respond to my questions above.

I expect someone at Mozilla or a rep thereof to, for once, BE ACCOUNTABLE FOR THEIR FAULTY PRODUCTS AND CUMULATIVE STRESS BURDEN AND MONEY LOST BY CUSTOMERS.

I AM LOSING MONEY AS I SPEAK, AS I DON'T HAVE ACCESS TO MY BOOKMARKS WHICH I NEED AT-THE-READY WHEN WORKING ... SO … SOMEBODY, SOMEWHERE, FIX THIS NOW!! _________ Again, not so nice, but perhaps a reader can understand my ongoing frustrations. NOTHING PERSONAL TO ANY INDIVIDUAL PERSON. I AM ADDRESSING ORGANIZATIONAL ISSUES.

GRATEFUL_DAD

[Profanity removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Grateful_Dad 3 年前

Last reply by guigs 3 年前

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My firefox 50 sync is not working

Hi , today i tried to sign-in to my firefox sync account, but it wont going through and its saying working , and it wont login , and its very weird because i never had th… (閱讀更多)

Hi , today i tried to sign-in to my firefox sync account, but it wont going through and its saying working , and it wont login , and its very weird because i never had this kind of problem before , and login 4 days ago to my firefox account and everything was fine but now i don't know why its not let me to login

Asked by eloveng 3 年前

Answered by Happy112 3 年前

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On "Create a Firefox Account to continue to Firefox Sync" page, has a red "Working..." bar and spinning wheel of death.

Earlier tonight I set up a Firefox account (I've been a loyal user of the browser 10+ years), and everything worked fine. When I tried to log in to Sync it produced the a… (閱讀更多)

Earlier tonight I set up a Firefox account (I've been a loyal user of the browser 10+ years), and everything worked fine. When I tried to log in to Sync it produced the above result. After waiting well over an hour for it to actually log in, I decided to delete the account and create it directly from the Sync page, but the same result occurred.

Asked by Slycon 3 年前

Answered by philipp 3 年前

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Firefox launches 2 instances, how do I remove the one I don't want (Wikipedia.org)?

When I launch Firefox I get 2 instances: one is my user-defined homepage, and the other instance is https://wikipedia.org. How do I stop the Wiki instance. … (閱讀更多)

When I launch Firefox I get 2 instances: one is my user-defined homepage, and the other instance is https://wikipedia.org. How do I stop the Wiki instance.

Asked by Moemar 3 年前

Answered by cor-el 3 年前

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I have two types of Firefox settings on one pc. Which one is leading?

I made a Firefox account a while ago. I use Firefox in my user account as well as when I work in the Admin account. I think I have noticed before that these two Firefoxes… (閱讀更多)

I made a Firefox account a while ago. I use Firefox in my user account as well as when I work in the Admin account. I think I have noticed before that these two Firefoxes were automatically synchronized now and then. But since I had to deal with a problem in the Admin account (continuously opening download windows) and reset Firefox there, the Hans- the user- Firefox differs from the Admin Firefox. That does not matter much in itself, but what if ever I change computer or something? Which version will be leading then, and decide on what kind of Firefox will be installed?

Asked by hans.jacobs 3 年前

Answered by hans.jacobs 3 年前

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Colors are broken with upgrade to Firefox 50.0

I am running Firefox on Linux and the upgrade to 50.0 broke colors. Everything (text, background, imagesis shades of red, pink and yellow. I have Hardware Acceleration d… (閱讀更多)

I am running Firefox on Linux and the upgrade to 50.0 broke colors. Everything (text, background, imagesis shades of red, pink and yellow.

I have Hardware Acceleration disabled. I have tried starting in safe-mode. Neither had any effect.

I am attaching a snapshot of the color selection dialog but unfortunately, I could not caption the palette. I am also attaching another snapshot to show what a typical web page looks like now.

Asked by pkeusem 3 年前

Answered by fuffberry 3 年前

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I have tried all the fixes posted and still can not get FireFox to connect to the internet, all pages come up blank, it will not even show my home page

I have run ever known form of antivirus scan, malware scan, spyware scan on a system (running windows vista on an HP computer) and FireFox still comes up with all blank p… (閱讀更多)

I have run ever known form of antivirus scan, malware scan, spyware scan on a system (running windows vista on an HP computer) and FireFox still comes up with all blank pages and the home page will not load, (it comes up blank0 it also can not connect to the internet, I have tried all fixes on this web site with no luck.

I have completely scrubbed anything to do with FireFox off the hard drive and done a full new download of FireFox 50.0, then run a install, it still comes up with the same problem.

I can't post any trouble shooting info yet as I have removed the hard drive from that system and it is in the middle of a hard scrub of the drive, (using a second computer and scrubbing it as a "F" drive) looking for any hidden malware or spyware that may be hidden to the scans when the system is active.

Internet explorer, and Opera work fine, but want to use FF as my main browser, I will post any trouble shooting info when it scans are done if I still cant get to the internet.

Asked by Terryl2 3 年前

Answered by Terryl2 3 年前

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I donated to Mozilla this morning, now I am getting virus attacks to my pc.

This morning, I sent a donation (through PayPal) to Mozilla, at their request. Three hours later, I logged back into my PC, and my Malware Bytes software kept blocking r… (閱讀更多)

This morning, I sent a donation (through PayPal) to Mozilla, at their request. Three hours later, I logged back into my PC, and my Malware Bytes software kept blocking repeated attacks to my PC, specifically the Mozilla X86 files. This is not good public relations on Mozilla's part. I'm not donating in the future if I have to contend with virus attacks. Thank You, Carol Warner

Asked by smileback 3 年前

Answered by James 3 年前

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Once open, nothing in firefox works. Bookmark bar wont load, cant open options, add ons. Wont open in safe mode either.

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I… (閱讀更多)

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I deselect the option to show, then enable, but nothing loads. I cannot close firefox unless I go into task manager to end it. I have sent 2 bug reports under this email address. I cannot open in safe mode by holding shift and clicking but was able to under the ? menu. No change in safe mode, just continuously loads.

I.E. and all other internet based programs work just fine.

Windows 10 pro AMD 6300 6 core processor 16GB RAM 64 bit OS Norton 360 (have had on and not changed for years).

Let me know what other information could help.

Thanks!

Asked by Poolzer 3 年前

Answered by Poolzer 3 年前

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how do I get back the old autofill system?

I want back the OLD autofill system in which when I type ONE letter in the address bar it automatically completes that WITHOUT asking if I want to visit or if I want to s… (閱讀更多)

I want back the OLD autofill system in which when I type ONE letter in the address bar it automatically completes that WITHOUT asking if I want to visit or if I want to search?

that is, ONLY show addresses bookmarked that include that letter and NOTHING else

Asked by xlcrlee 3 年前

Answered by xlcrlee 3 年前

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ALT key doesn't stopPropagation

With the new version 50.1.0 Alt key doesn't stop propagation / prevent default, and ALT was captured by the browser MENU. In others words I don't get KEYUP event, just k… (閱讀更多)

With the new version 50.1.0 Alt key doesn't stop propagation / prevent default, and ALT was captured by the browser MENU. In others words I don't get KEYUP event, just key down, and with ALTGr it seems the same behaviour, but MENU doesn't get focus, just get ALT keydown, CTRL keydown, CTRL keyup, (missing ALT Keyup).

With the previous version 48.0.2 (before update) was working perfect, all events are triggered.

Asked by sendler 3 年前

Answered by sendler 3 年前

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Logging into Sync overwrites newer (local) passwords

Today i have decided to start using Sync again, after not using it for quite a while (i don't know how long exactly, over a year). I had, since then, updated several pass… (閱讀更多)

Today i have decided to start using Sync again, after not using it for quite a while (i don't know how long exactly, over a year). I had, since then, updated several passwords and saved these with the Firefox password manager.

Now after logging into Sync, the passwords that the password manager filled in were not the ones i had updated, but the ones that were still saved in Sync. Checking the saved passwords showed that the PW-manager indeed only had the old passwords i had stored online with Sync. Logging out of Sync did not switch back to the local passwords. I have no backups of logins.json/key3.db.

Is there any way to recover the local passwords? Does Sync simply update and overwrite the local files, or does it do something else, that can be undone?

If there is no resolution for this issue, it might be a good idea for the future that Sync compares the dates of passwords for specific logins, and only keeps the newer ones (or asks which ones to keep).

Asked by Umbozz 3 年前

Answered by cor-el 3 年前