Firefox 技術支援討論區

Firefox updated this morning & has crashed a dozen times since (including while making this report)! Is the new update full of bugs? Anyway, here is the detail in the report:

AdapterDeviceID: 0x0a16 AdapterDriverVersion: 20.19.15.4331 AdapterSubsysID: 380d17aa AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:45.0,marcoagpinto%40mail.telepac.pt:2.33,loop%40mozilla.org:0.1,%7B82AF8DCA-6DE9-405D-BD5E-43525BDAD38A%7D:8.0.0.9103,langpack-en-GB%40firefox.mozilla.org:45.0 AddonsShouldHaveBlockedE10s: 1 AvailablePageFile: 4689248256 AvailablePhysicalMemory: 4354969600 AvailableVirtualMemory: 3574476800 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 269025280 BreakpadReserveSize: 67108864 BuildID: 20160303134406 CrashTime: 1457531651 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1457521635 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0a16, AdapterSubsysID: 380d17aa, AdapterDriverVersion: 20.19.15.4331 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1140, AdapterSubsysID2: 380d17aa, AdapterDriverVersion2: 10.18.13.5362DWrite? DWrite+ D2D1.1? D2D1.1+ D2D? D2D1.1V? D2D1.1V+ D2D+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 246 StartupTime: 1457531412 SystemMemoryUsePercentage: 48 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20160303134406","version":"45.0","vendor":"Mozilla","platformVersion":"45.0","xpcomAbi":"x86-msvc","hotfixVersion":"20160106.01"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8084,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":69,"stepping":1,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2594,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-GB","servicePackMajor":0,"servicePackMinor":0,"installYear":2015},"hdd":{"profile":{"model":"ST1000LM024 HN-M101MBB","revision":"2BA30001"},"binary":{"model":"ST1000LM024 HN-M101MBB","revision":"2BA30001"},"system":{"model":"ST1000LM024 HN-M101MBB","revision":"2BA30001"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"Intel(R) HD Graphics Family","vendorID":"0x8086","deviceID":"0x0a16","subsysID":"380d17aa","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4331","driverDate":"11-18-2015","GPUActive":true},{"description":"NVIDIA GeForce 820M","vendorID":"0x10de","deviceID":"0x1140","subsysID":"380d17aa","RAM":2048,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um","driverVersion":"10.18.13.5362","driverDate":"7-22-2015"}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"d3d11","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"<user-set>","browser.startup.page":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{"creationDate":16537,"resetDate":16820},"addons":{"activeAddons":{"loop@mozilla.org":{"blocklisted":false,"description":"Web sharing for Firefox","name":"Firefox Hello Beta","userDisabled":false,"appDisabled":false,"version":"0.1","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16869,"updateDay":16869},"{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}":{"blocklisted":false,"description":"Read a good article? 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Problem started 7 March. I am suddenly unable to enter text into the WYSIWYG editor of any WordPress dashboard (on different servers) as well as Facebook. I have had no problem on any other browser; as you can see from the screen shot, cursor spontaneously jumps to beginning of line at random intervals while typing. I tried to enter "unable to type in field" and this is what happens.

I've been using Firefox for years with very few issues, however for the past two weeks the browser will only load yahoo.com web pages. The other browsers work fine, but I miss FIrefox.

If you take a really old version of Firefox, say version 30, and ask it to update it often fails to update to the latest version. It might update to, say, version 37 then you have to update version 37 to the current version. So the whole process takes twice as long as it should. Very tedious but a long-standing problem. Can it not be fixed?

This morning, Firefox stopped working properly.

1-When I open tabs, and try to search terms in them, nothing works. It just freezes

2-The context menu now displays all of the hidden menu options as opposed to a selected few options such as open new tabs, copy and paste, search terms the highlighted terms. This is unusable as I have a context sensitive menu that spans the entire screen.

3-Clicking on open new tab in the context menu does nothing.

4-Frankly, Firefox today is totally unusable and I can,t get any of my work done. Am I gonna have to switch to something else? I don't want to but if nothing is fixed, what's the point of using something so unusable?

5-On auto-updates, so not sure when I was updated to 45.0. Nothing changed on my computer since last night.

I have installed Win7 on my computer and my Graphic Card driver (Nvidea GeForce Game Ready, Driver Version: 362.00 WHQL, Release Date: 1.3.2016).

When I open a page in firefox, then I noticed that the fonts in general look pixelated and have issues with displaying bold properties.

For example, in the first image, you see on the left how the google "open sans" font is displayed in chrome, and on the right how it is displayed in Firefox. Also the Image second shows the difference in Firefox and Chrome for open sans. I also noticed that the IE 8 has the same issue as Firefox.

Also, I have Firefox on my Laptop using Ubuntu version 39.0 and the font works well there.

I know that everything was working well on my computer before I reinstalled Win 7. I reinstalled Win 7 another time to see if anything went wrong during installation, but the problem remains. I also tried an older Nvidea driver (Verson 355.82) but the problem still remains.

I have posted this question also here: http://stackoverflow.com/questions/35869208/open-sans-pixelated-in-firefox-under-win7?noredirect=1#comment59403452_35869208

Is there a reason why open sans is not displayed correctly in Firefox?

I have clear type enabled (https://support.mozilla.org/de/questions/1002008) and I switched hardware acceleration on/off (https://support.mozilla.org/de/questions/943289) and I tried to enable WIndows Firewall ( I can't find the link anymore but someone was able to fix font issues with his FIrewall somehow).

Hello,

Strangely when I updated to Firefox 44 (or some time near it) I had to enter all my passwords (like proxy) every time, while in the past I had just to click "OK". I found out that the password manager was empty with no Logins and Passwords registered.

1) I checked that I'm not browsing in private mode and my security setting is "remember history".

2) I reinstalled Firefox

3) I disabled all add-ons

4) I disabled Sync

5) I tried safe mode and the problem persists

6) I tried to delete the signons.sqlite and key3.db files in the profiles folder

None seems to be working. Any ideias?

Bye,

Recently installed firefox on a microsoft surface pro 4 and it briefly played but will no longer play files it identifies as PHP. Before the issue, Firefox did open this file without prompting me to "open with" or save the file, it automatically use to play the file, in my case, a video from BVTLAB.com, a school resource video. Another surface pro 4 with windows 10 opens this file (video) automatically. ?What can I do to get firefox to play this content automatically, like it use to?

Version 45.0 was installed this morning and almost immediately FireFox crashed. It has been crashing at regular intervals ever since. Even when idle just showing the Google home page and sometimes within minutes of starting. It was working fine before the update so can only presume the problem is in the new version. Seriously impacting on my work.

When I click the history drop-down button to the right of the URL/Search field the list appears briefly and then the first item in the list is automatically selected taking me to that web site. This does not leave me enough time to select the site I want from the list.

I am using Firefox 45.0.

Steps: 1) Open new tab 2) Click history dropdown button 3) First entry populates the URL field with the first item in the list and the browser jumps to that page.

Something went wrong with my Windows 8 so I had to Refresh it through the Recovery option . I ended up losing my firefox and had to download it again. Sadly, I have no backups of my bookmarks and history and they are very, very important. Is there any possible way I could get them back?

After upgrading to Firefox 45.0 a document from the web (newspaper article in this case) is no longer copied intact into a new message in Thuiderbird. Text formatting of headings & subheadings are lost, links are lost and no images are copied. This has not occurred in any prior version of Firefox.

I copied the same article from the web into a word document and all formatting as well as images were copied intact -- using the Word paste option of "Keep Source Formatting".

I accessed the document in Internet Explorer and copied it into Thunderbird with all formatting and images intact.

I am running Windows 7 64 bit. Is this a bug in 45.0 or how can I resolve this issue?

locked - continue here - https://support.mozilla.org/en-US/questions/1113553

Can no save images or anything, soon as I click "save image as" Firefox carshes.

For about the last month or so, sometimes when I check for Firefox updates through Help > About Firefox, Avast will tell me that a threat was blocked. Specifically, what comes up in the warning is:

Object: http://ww38.au4.mozilla.org/?force-1 | {gzip}

Infection: HTML:Iframe-inf

Process: C:\Program Files\Mozilla Firefox\firefox.exe

I've already run a scan with Avast and Malwarebytes, but both came back with nothing. I'm currently running the 64-bit version of Firefox, and I don't know if this issue exists with the 32-bit version, as I don't use it all that often.

Also, I've had to manually update the browser for the last year or so because Firefox never seems to find any updates. I don't know if this is related to my problem.

I am working on an iMac computer and have tried resetting all browsers, clearing cookies and cache. I cannot access the site from my IPad or IPhone either. I was able to access the site on my computer about a year ago and now it is impossible. I cannot open any page with similar ending. The webpage help desk will not respond to my requests for help. Has anyone else had this problem? How do I fix it?

My windows was reset because of virus, so all application including firefox is uninstall. I downloaded new one after I got my windows back. I signed in my firefox account but i can't get my old bookmark :( what should i do? :(

I keep several tabs open at all times, and frequently need to refresh a page when I return to an already open tab. Until 45.0, the button worked. Now it doesn't. The circular arrow no longer turns into an X as the page reloads. I have to click on the url and press return to reload the page - which DOES cause the circular arrow to turn into the X.

Windows 10 64-bit.

Let me describe a very specific problem, and you can see how it leads to the general question.

If I go to Ars Technica using http://arstechnica.com/?view=mobile, there is a very useful feature at the upper left called Comment Replies. I like the feature, and it is not available in the full view. Nevertheless, I normally prefer the formatting I get at Ars Technica when I go there with http://arstechnica.com/?view=full, so I really want to be able to use either URL depending on my purpose. Unfortunately, all the Next Tab item seems to get is http://arstechnica.com/ with no "view" parameter. Now it turns out that the Ars site is apparently putting a cookie in my browser which tells it which view mode I was last using and the Ars site resumes in my last mode when I use the New Tab tile for Ars. That is not what I want. I want to be able to go directly to the view I wish, as it is cumbersome to get from one view to the other once I've got the wrong view.

Right now I have 2 separate bookmarks which include the view parameters. Since I go to Ars site very frequently, I would really like to be able to use New Tab to do it; but I can't figure out how to get separate tiles for each of the 2 links in there.

Hi all,

My firefox44 works well with Unity in Ubuntu 15.10. However, after upgrading to firefox 45, the toolbar integration seems not working to me. I see 2 window caption bar when I maximize my firefox. It looks weird and consume additional space from my small screen. How can I solve it?