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Flash crashes every single time after going to Windows 10. Help

I upgraded to Windows 10 yesterday. Since then, NO videos will play with Flash. It crashes every single time. It crashes virtually instantaneously. I updated Flash and al… (閱讀更多)

I upgraded to Windows 10 yesterday. Since then, NO videos will play with Flash. It crashes every single time. It crashes virtually instantaneously. I updated Flash and all my plugins are now listed as Up To Date. Still it crashes every single time. Help.

RexIC 於 4 年前 詢問

RexIC 於 4 年前 解答

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can't log in

Having trouble logging into my firefox account to ask a question. Since the change to Firefox 40, I can't load Farmville2 on Firefox. I can open my inbox and answer reque… (閱讀更多)

Having trouble logging into my firefox account to ask a question. Since the change to Firefox 40, I can't load Farmville2 on Firefox. I can open my inbox and answer requests but I have to use chrome to play, but I would prefer to use Firefox.Also I was asked to take a Firefox survey but when I was done and hit submit...it wouldn't submit....another survey today asked if I was happy with Firefox, when I said no, it didn't even ask why (I was hoping to contact someone to fix the problems with zynga), just closed the survey.  ???? I have tried to find a contact us button, but just keep getting redirected to other places. I hope someone can help me with this problem

I just refreshed and nothing has changed so far.

Thanks Peggy

PeggyHobbs 於 4 年前 詢問

jscher2000 於 4 年前 解答

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'Bookmark All Tabs' no longer functions.

RIght-clicking on a tab and selecting "Bookmark All Tabs..." no longer adds all tabs in a given window to my bookmarks. instead, it creates an empty folder called "[New F… (閱讀更多)

RIght-clicking on a tab and selecting "Bookmark All Tabs..." no longer adds all tabs in a given window to my bookmarks. instead, it creates an empty folder called "[New Folder]" under "Bookmarks Menu".

I was previously FIrefox Version 39.something.something. There is a "Location" field in the "New Bookmarks" popup that I don't recognize; I assume it is part of the 40.0.2 update.

S7evyn 於 4 年前 詢問

jscher2000 於 4 年前 解答

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The EXIT Tab has disappeared from the upper right of my screeen.

I also can't go full screen,. None of the screen options including EXIT are available on the right upper screen. I love this product. How do I get it back? Thanks John … (閱讀更多)

I also can't go full screen,. None of the screen options including EXIT are available on the right upper screen.

I love this product. How do I get it back? Thanks

John

ManMountain1 於 4 年前 詢問

cor-el 於 4 年前 解答

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I can no longer save any new bookmarks after updating to Firefox 40.0.2. I have more than 1000 bookmarks and also use xMarks.

I can no longer save any new bookmarks after updating to Firefox 40.0.2. I have more than 1000 bookmarks and also use xMarks. I tried deleting 5 bookmarks, and saving a… (閱讀更多)

I can no longer save any new bookmarks after updating to Firefox 40.0.2. I have more than 1000 bookmarks and also use xMarks. I tried deleting 5 bookmarks, and saving a new bookmark, but it doesn't work. When I click the bookmark star, the star jumps into the bookmark folder, but doesn't save, and it doesn't offer me the option of filing it in the right subfolder, and the star is unfilled (it should be a filled star when the the website is bookmarked)

MichaelDGu 於 4 年前 詢問

MichaelDGu 於 4 年前 解答

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Do you have training for us over 50 users? We need help:-)

My age-group is not as tech savvy as the younger generations. We want to know how to make Mozzilla everything it can be but don't really know how. Is there training of… (閱讀更多)

My age-group is not as tech savvy as the younger generations. We want to know how to make Mozzilla everything it can be but don't really know how.

Is there training offered to get us up and going? It looks great but can't quiet get my head around how it can be customized for my life.

Thanks to all:-)

Tenita 於 4 年前 詢問

FredMcD 於 4 年前 解答

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text disappearing in address bar

Hi Everybody, I just had a strange thing starting to happen yesterday. Now when i type an adress in the address bar , after i press the second character the text disappea… (閱讀更多)

Hi Everybody,

I just had a strange thing starting to happen yesterday. Now when i type an adress in the address bar , after i press the second character the text disappears so i dont see what i am typing. If i continue text starts showing but only 'cut in half' and after the 13th character is typed then all shows again.

I reinstalled the latest version 40.0.2 and still the same problem however when i start firefox in safe mode.... it all works fine.

This only happens with Firefox and in the address bar... all the rest seems to be working fine

any idea of what can be causing the issue and how can i fix it?

Many thanks in advance

Hiera

hiera 於 4 年前 詢問

hiera 於 4 年前 解答

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firefox crashing while wathing youtube-video and wanting to change the video

I have some sites, where firefox is always crashing, while surfing on the sides. On these sides firefox crashes anytime. On Youtube.com, I can always reproduce that firef… (閱讀更多)

I have some sites, where firefox is always crashing, while surfing on the sides. On these sides firefox crashes anytime. On Youtube.com, I can always reproduce that firefox crashes: If i watch a video on youtube, firefox crashes anytime during watching the video, and always if i select another video from the side listed videos. Firefox just closes.

I had the problem on older firefox versions. some vresions the problem don't occour. ar the moment, with firefox 39, 40 and 40.0.2 the problem occours always. I had in the past (over month ago) the same problem with a 3x.0 version of firefox, before I installed the operating system new. But now the problem is back. The problem occours also in save mode and with a new installation of firefox (also with new user profile folders). At the moment, I have no more new ideas. Maybe you can help me. If you need further hardware od operating system intormations from me, please feel free to ask me. I'm sure, that I have all updates installed which are available. Maybe you have a idea. My operating system is Arch Linux, so I can also give you terminal outputs, for diagnostic. thanks in advance.

Hans1 於 4 年前 詢問

Hans1 於 4 年前 解答

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Bookmarks Toolbar Resets to Top - Can't Keep Tabs on Bottom

Upgraded to release 40 on Windows7 this morning and have lost the functionality of an (outdated) plug-in to keep tabs on the bottom. My ideal world is to have tabs on th… (閱讀更多)

Upgraded to release 40 on Windows7 this morning and have lost the functionality of an (outdated) plug-in to keep tabs on the bottom. My ideal world is to have tabs on the bottom, the bookmarks toolbar directly above and the stock icons above that.

In fact, my problem is neatly described/illustrated a few months ago: https://support.mozilla.org/en-US/questions/1049464#answer-696937

I've tried without success: 1. Both 'tabs on bottom' plug-ins, separately 2. Creating a completely new user profile 3. Using the stock customize feature (which works after editing but loses the changes when opening a new window or restarting the browser 4. Navigating the fix suggested in the link above to userChrome (does this apply to r. 40+ ?) 5. Going for a walk, grabbing a coffee and trying again.

Ideas welcome and thanks.

Treg 於 4 年前 詢問

Treg 於 4 年前 解答

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I can't access my online banking using Firefox.

New computer with Windows 10. Can access bank using Edge. Have tried disabling all extensions and starting in Safe Mode but still could not access bank account. The exten… (閱讀更多)

New computer with Windows 10. Can access bank using Edge. Have tried disabling all extensions and starting in Safe Mode but still could not access bank account.

The extensions I am running were ones I used on my old PC and caused no problems.

Dimeye 於 4 年前 詢問

philipp 於 4 年前 解答

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Firefox doesn't connect to the internet unless restarted

So recently I've had a problem with Firefox not connecting to the internet unless I quit and reopen the app. It happens like this: - I open Firefox and it works; - I l… (閱讀更多)

So recently I've had a problem with Firefox not connecting to the internet unless I quit and reopen the app. It happens like this: - I open Firefox and it works; - I lose the internet connection (e.g. I turn off my wifi, or my laptop goes to sleep); - I reconnect to the internet; - the open Firefox browser will not connect to anything and just keeps loading when I click on a link - I need to quit the Firefox app and restart it before it starts to work again.

This doesn't happen to my other browsers (Safari, Chrome), once I reconnect to the internet the open browser will just continue working without needing to be restarted.

It's not a big deal but it is a little inconvenient and I'd like to know if there's something I can do to fix it.

lordleycester 於 4 年前 詢問

guigs 於 4 年前 解答

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cant open options in the menu

i never had any problems using Firefox before. but now every time i open a new tab, my pinned pages are gone. it now says: The address isn't valid The URL is not valid an… (閱讀更多)

i never had any problems using Firefox before. but now every time i open a new tab, my pinned pages are gone. it now says:

The address isn't valid

The URL is not valid and cannot be loaded.

   Web addresses are usually written like http://www.example.com/
   Make sure that you're using forward slashes (i.e. /).

and when i try to open the options in the top right corner, it says the same thing.

i tried restarting Firefox with add-ons disabled, it is still not working.

everything works great, I'm browsing the internet just fine. its just the tab and the options that is not working. please help. thank you

lembot 於 4 年前 詢問

cor-el 於 4 年前 解答

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logitech M705 wireless mouse no longer scrolls in desk top firefox currently using FF 40.0.2 it does work in thunderbird e mail.

hi, I am using a Logitech M705 wireless mouse. I am no longer able scroll on my desktop version of Firefox. FF ver. 40.0.2. The scroll feature does however continue to wo… (閱讀更多)

hi, I am using a Logitech M705 wireless mouse. I am no longer able scroll on my desktop version of Firefox. FF ver. 40.0.2. The scroll feature does however continue to work in Thunderbird most recent version. it also works in games feature of windows ie. solitaire, maj jong.


thanks

sc2137 於 4 年前 詢問

guigs 於 4 年前 解答

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Why aren't extensions shown in my synch???

OK, so I have ALWAYS upgrade to the latest version of Firefox ever since beta 3 (0.3). The old Synch feature looked like a chore so I didn't bother. I engaged what I thin… (閱讀更多)

OK, so I have ALWAYS upgrade to the latest version of Firefox ever since beta 3 (0.3).

The old Synch feature looked like a chore so I didn't bother.

I engaged what I think is the present Synch feature as it only requires a username and password.

I want to also synch my extensions. I viewed the article. It shows the old "Options" presentation (I think) as mine these days shows up in its own tab.

Thar ain't no "Extensions" option... Only Tabs, Bookmarks, Passwords, History, Add-ons, Preferences

1) Have "Extensions" been folded in to "Add-ons"? I suspect so, but I learned not to fly by presumptions if possible...

2) What are the "rules of engagement" for multiple computers? Does the last computer shutting Firefox down rule, or are we always merging everything, or is there some other algorithm???

Many Thanks- -Bruce

brucemc777 於 4 年前 詢問

the-edmeister 於 4 年前 解答

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Drag scroll is scrappy during a page's loading.

Hello, How's it going, lads? :) I noticed a problem which I don't know if it existed earlier or not, but when I enter a big website, clicking the middle mouse button and … (閱讀更多)

Hello,

How's it going, lads? :) I noticed a problem which I don't know if it existed earlier or not, but when I enter a big website, clicking the middle mouse button and trying to scroll while the page is loading is torture! I can only scroll normally after that spinning wheel stops.

(If you seem to not understand my description, just read the title again.) Seems like my question is almost empty, feel free to ask me for additional info.

Best regards,

Mr. Ahmad Mozilla Firefox Fellow customer

Mr_Ahmad 於 4 年前 詢問

cor-el 於 4 年前 解答

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After installing an add-on to block trackers and another to manage cookies I became unable to log-in to Twitter and other sites

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I st… (閱讀更多)

I uninstalled and reinstalled Firefox but it found all my old bookmarks and also restored the same problem I had before -- I am unable to log in to anything. How do I start completely fresh? Or is there another way to solve this problem -- restarting the laptop didn't help. either.

Skian 於 4 年前 詢問

jscher2000 於 4 年前 解答

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Some websites display black text on black background it also happens on some drop down menus can you fix it please?

This problem is clearly a Firefox issue because these websites I am viewing ,when viewed with Chrome browser show the button and menu text in white so unless someone can … (閱讀更多)

This problem is clearly a Firefox issue because these websites I am viewing ,when viewed with Chrome browser show the button and menu text in white so unless someone can insert a switch its not going to change, right?

TomLeigh 於 4 年前 詢問

FredMcD 於 4 年前 解答