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This connection is untrusted error reportwhen trying to check e-mail

Every time I try to get my Yahoo or Google e-mail, I get the following message "You have asked Firefox to connect securely to us-mg5.mail.yahoo.com, but we can't confirm … (閱讀更多)

Every time I try to get my Yahoo or Google e-mail, I get the following message "You have asked Firefox to connect securely to us-mg5.mail.yahoo.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified."

I have tried uninstalling and reinstalling Firefox, and tried deleting cert8.db. file and nothing has worked.

How do I fix firefox so that it will work with two of the most popular e-mail addresses?

Asked by bgreenberg 5 年前

Last reply by philipp 5 年前

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switching between tabs no longer possible after update

I just updated to the latest version of Firefox, know I am no longer able to switch between tabs. I can open a new tab with +, but I cannot go back or switch between them… (閱讀更多)

I just updated to the latest version of Firefox, know I am no longer able to switch between tabs. I can open a new tab with +, but I cannot go back or switch between them.

Asked by jver69 5 年前

Answered by philipp 5 年前

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Sync not working since upgrade to 33.1.1

Since upgrading to 33.1.1 I have been unable to sync either of my computers. Below is my link to the last sync log. http://pastebin.mozilla.org/7332411 … (閱讀更多)

Since upgrading to 33.1.1 I have been unable to sync either of my computers. Below is my link to the last sync log.

http://pastebin.mozilla.org/7332411

Asked by spainter 5 年前

Last reply by philipp 5 年前

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Kept getting sync error message for the past few days

I haven't been able to sync my accounts for the past few days. Below is the error message: "Sync encountered an error while syncing: Firefox Sync server maintenance is un… (閱讀更多)

I haven't been able to sync my accounts for the past few days. Below is the error message: "Sync encountered an error while syncing: Firefox Sync server maintenance is underway, syncing will resume automatically. Sync will automatically retry this action."

My latest error log is below:

1416113749815	Sync.ErrorHandler	DEBUG	Flushing file log.
1416113749817	Sync.Service	DEBUG	Exception: Login failed: error.sync.reason.serverMaintenance No traceback available
1416113749817	Sync.Service	DEBUG	Not syncing: login returned false.
1416113749817	Sync.Status	DEBUG	Status.service: error.login.failed => success.status_ok
1416113749821	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416113749821	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416113749840	Sync.ErrorHandler	DEBUG	Log cleanup threshold time: 1415249749840
1416113749844	Sync.ErrorHandler	DEBUG	No logs to clean up.
1416114123789	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416114123791	Sync.ErrorHandler	DEBUG	Beginning user-triggered sync.
1416114123791	Sync.Service	DEBUG	User-Agent: Firefox/33.1.1 FxSync/1.35.0.20141113143407.
1416114123791	Sync.Service	INFO	Starting sync at 2014-11-15 21:02:03
1416114123792	Sync.Service	DEBUG	In sync: should login.
1416114123792	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416114123792	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416114123793	Sync.Service	INFO	Logging in the user.
1416114123793	Sync.Service	DEBUG	Caching URLs under storage user base: https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/
1416114123795	Sync.BrowserIDManager	DEBUG	_ensureValidToken already has one
1416114124226	Sync.Resource	DEBUG	mesg: GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/info/collections
1416114124227	Sync.Resource	DEBUG	GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/info/collections
1416114124227	Sync.Service	DEBUG	Fetching global metadata record
1416114124227	Sync.Service	DEBUG	Weave Version: 1.35.0 Local Storage: 5 Remote Storage: 5
1416114124227	Sync.Service	INFO	Sync key is up-to-date: no need to upgrade.
1416114124227	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1416114124227	Sync.Service	INFO	Testing info/collections: {"prefs":1415684960.1,"tabs":1416002806.09,"clients":1415999571.59,"crypto":1411776108.31,"meta":1413417019.06,"bookmarks":1415995802.11,"addons":1415981896.19}
1416114124227	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 0
1416114124227	Sync.Service	INFO	collection keys reports that a key update is needed.
1416114124228	Sync.BrowserIDManager	DEBUG	_ensureValidToken already has one
1416114124424	Sync.Resource	DEBUG	mesg: GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/storage/crypto/keys
1416114124424	Sync.Resource	DEBUG	GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/storage/crypto/keys
1416114124425	Sync.Status	DEBUG	Status.login: error.sync.reason.serverMaintenance => error.login.reason.server
1416114124425	Sync.Status	DEBUG	Status.service: success.status_ok => error.login.failed
1416114124425	Sync.ErrorHandler	DEBUG	Got Retry-After: 3600
1416114124425	Sync.Status	DEBUG	Status.login: error.login.reason.server => error.sync.reason.serverMaintenance
1416114124425	Sync.Status	DEBUG	Status.service: error.login.failed => error.login.failed
1416114124425	Sync.SyncScheduler	DEBUG	Got backoff notification: 3600000ms
1416114124425	Sync.SyncScheduler	DEBUG	Fuzzed minimum next sync: 1416117724425
1416114124425	Sync.Service	WARN	Got status 503 fetching crypto keys.
1416114124425	Sync.Service	WARN	Failed to fetch symmetric keys. Failing remote setup.
1416114124425	Sync.Service	WARN	Remote setup failed.
1416114124425	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1416114124426	Sync.SyncScheduler	DEBUG	Next sync in 4079084.8112176084 ms.

Asked by v4ever 5 年前

Answered by philipp 5 年前

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Firefox will not enable Dashlane

I am having a problem very similar to others stated. And like the others - the Mozilla 'work around' is not working. I am currently running Firefox version 33.1.1 on Ma… (閱讀更多)

I am having a problem very similar to others stated. And like the others - the Mozilla 'work around' is not working.

I am currently running Firefox version 33.1.1 on Mac OX Mavericks version 10.9.5. My Dashlane is updated to current version 3.1.2 .

Dashlane works fine in both Chrome and Safari. It worked fine in Firefox, until the introduction of version 31.1 .

Thus, your 'work around', does not work. Dashlane has issued no less than 3 updates in the last couple off days. But no 'healing' for Firefox.

I use Firefox as my Primary browser and in close tandem with Chrome and Safari. If one does not work, it's not a happy day in the office. So .. please find a fix soon.

Thanks ... ": \

Asked by net500cg 5 年前

Last reply by net500cg 5 年前

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Frequent crashes (/questions/970544)

In the last week Firefox has started crashing on a regular basis. I removed it and reinstalled the newest version, which, by the way caused it to crash more often. I ha… (閱讀更多)

In the last week Firefox has started crashing on a regular basis. I removed it and reinstalled the newest version, which, by the way caused it to crash more often. I have run malware scans and run virus scans daily. My reports of the crashes don't always go through, but I have never received any response to the ones that do. I am doing job searches and this is very frustrating as many times I am in the middle of a detailed job application and I lose it when the crash occurs.

Asked by jazz2330 5 年前

Last reply by cor-el 5 年前

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I cannot click on, close or navigate between new tabs when i click the new tab button

I just upgraded to 33.1.1 on my Mac and since i have the tab function seems broken. I can click the new tab option but cannot select the new tab to use it When i have mu… (閱讀更多)

I just upgraded to 33.1.1 on my Mac and since i have the tab function seems broken.

I can click the new tab option but cannot select the new tab to use it

When i have multiple tabs open i cannot navigate between them

I can see the "new tab" besides this one but cannot open it or use it.

What happened?

Asked by mmackinnon123 5 年前

Last reply by jscher2000 5 年前

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connection is untrusted. I have tried to delete cert8.db no help

ver 33.1.1 Connection is untrusted. tried to fix by deleting cert8.db. Firefox works normally on my other computers, as it has on this computer until recently. … (閱讀更多)

ver 33.1.1 Connection is untrusted. tried to fix by deleting cert8.db. Firefox works normally on my other computers, as it has on this computer until recently.

Asked by Pointer1 5 年前

Last reply by jscher2000 5 年前

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why is google all over and running firefox, fox is set def browser

google is in 2 different places with search window, and when i put a site in the browser bar, say craigslist, hit enter or click on arrow. google brings up the results. s… (閱讀更多)

google is in 2 different places with search window, and when i put a site in the browser bar, say craigslist, hit enter or click on arrow. google brings up the results. set firefox as default in computer settings and browser settings. yet i see and get more from google than firefox, on everything. tried trouble shooting notes ect also. thanks

Asked by C0WB0Y 5 年前

Answered by CoryMH 5 年前

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Firefox 31.1 leaves latest version of Dashlane greyed out. Updating is not the solution.

FF31.1 is not working with Dashlane 3.1.2 which is the latest version. The menu bar icon should have a green dot to indicate a working connection between the two. The res… (閱讀更多)

FF31.1 is not working with Dashlane 3.1.2 which is the latest version. The menu bar icon should have a green dot to indicate a working connection between the two. The result is that sign on data does not auto-populate on any website. My same version of Dashlane is working with Chrome. I prefer Firefox. But I can't function well on the internet without the fundamental security of Dashlane. The current advice to update Dashlane does not work, and will force me to switch to Chrome until this problem has a real solution. Thank You.

Asked by bomiankang 5 年前

Last reply by guigs 5 年前

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Nothing is sync.

I recovery my computer and just like before i sync FF to gets old bookmarks, add on, password but nothing there.. im waiting for 1 hour n still nothing.. Im using FF sinc… (閱讀更多)

I recovery my computer and just like before i sync FF to gets old bookmarks, add on, password but nothing there.. im waiting for 1 hour n still nothing..

Im using FF since a long time ago, but the sync is new..

Asked by Kakah 5 年前

Last reply by guigs 5 年前

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How can I make Firefox not-display images?

About 20 years ago I could configure Mosaic to not-display images. I browse with lynx usually now, but have to use something else when I need Javascript. Sometimes I wa… (閱讀更多)

About 20 years ago I could configure Mosaic to not-display images. I browse with lynx usually now, but have to use something else when I need Javascript. Sometimes I want to not-display images. I can't find a setting in Firefox for this.

Asked by RandomTroll 5 年前

Answered by cor-el 5 年前

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Can't log in for gmail now. Why is that?

I updated to v33 and now I cannot log in to Google for my calendar account. FF won't recognize my password but I can through another browser. I have a contact manager t… (閱讀更多)

I updated to v33 and now I cannot log in to Google for my calendar account. FF won't recognize my password but I can through another browser. I have a contact manager that syncs to Google Calendar and since the update, it's not working.

Asked by Smitty-in-MT 5 年前

Last reply by cor-el 5 年前

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Everytime I shutdown my computer, firefox erases my add-ons.

It also doesn't let me install themes(I click the add button and nothing happens), and everytime I open it, it shows me the Welcome page, just like it's the first time. … (閱讀更多)

It also doesn't let me install themes(I click the add button and nothing happens), and everytime I open it, it shows me the Welcome page, just like it's the first time.

Asked by guipolonca 5 年前

Last reply by cor-el 5 年前

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New tab page dissapeared and I can't toggle it back on

After updating to firefox 33.1.1 my new tabs go right to my home page, not my new tab grid. about:newtab still brings it up, but it's not set to automatically loading tha… (閱讀更多)

After updating to firefox 33.1.1 my new tabs go right to my home page, not my new tab grid. about:newtab still brings it up, but it's not set to automatically loading that page on a new tab. All the settings I've fiddled with in options do nothing.

Asked by conium 5 年前

Last reply by cor-el 5 年前

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How do I completely remove all of firefox and give it a clean install?

Every time I go to yahoo.com one of the plugins I have installed crashes firefox. I can't quite figure out which one it is, I deactivate them or run FF in safe mode and i… (閱讀更多)

Every time I go to yahoo.com one of the plugins I have installed crashes firefox. I can't quite figure out which one it is, I deactivate them or run FF in safe mode and it still crashes. I've uninstalled FF and reinstalled with the newest version and all the plugins and bookmarks carry over so I can't get a clean install. I was able to install an older version of FF and it worked fine. So short of running old unsafe software or trolling through my registry and potentially messing more things up, I am at a loss.

Asked by wwoodjenkins 5 年前

Last reply by cor-el 5 年前

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How do I stop Firefox reverting to standard settings every time I turn off my PC?

I set up my preferred icons history, print, home etc in the places I like them yet every time I turn off my PC the next day they are back to the standard set up & I h… (閱讀更多)

I set up my preferred icons history, print, home etc in the places I like them yet every time I turn off my PC the next day they are back to the standard set up & I have to do them all again, more than a little bit irritating as it has never been a problem before & only started happening when I upgraded to 33.1 Things like this seem to happen every time there is an upgrade, it is getting to the point where after years of using Firefox I am seriously considering looking around for a new default browser.

As if to illustrate my point when I just restarted Firefox after installing the troubleshooter add-on all my custom icon settings are gone AGAIN.

Asked by KevinC28 5 年前

Answered by iamjayakumars 5 年前