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My add-ons manager can't tell if plug-ins are up to date or let me update them.

I can't work with any of my plugins because the plugin check says the status of all my plugins is "unknown," and offers no action except the "?research" option. I can't u… (閱讀更多)

I can't work with any of my plugins because the plugin check says the status of all my plugins is "unknown," and offers no action except the "?research" option. I can't uninstall them, either.

I am trying to make google hangouts work with firefox, and I think I need to be able to remove or update old google voice/video plugins to do that. But I can't get at them.

Asked by celinedion 6 年前

Last reply by jscher2000 6 年前

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Firefox Sync not keeping devices bookmarks, ect the same.

So I have Firefox on a main O/S Windows 8.1 & a second boot Ubuntu 12.04. I've set up my sync account on Windows 8.1 & when I set it up on Ubuntu with the recover… (閱讀更多)

So I have Firefox on a main O/S Windows 8.1 & a second boot Ubuntu 12.04. I've set up my sync account on Windows 8.1 & when I set it up on Ubuntu with the recovery key it will import the bookmarks, add ons, preferences ect. The problem is if I add bookmarks in Windows Firefox & then boot Ubuntu Firefox it won't change it on Ubuntu, if I add a new bookmark on Ubuntu Firefox it won't change it on Windows. They both keep their own instance of my sync but won't share it & share the changes.

Am I supposed to select a setting at the Sync Options to tell it to keep both the browsers the same & to also let each other add bookmarks? If you know what I mean ;)

Asked by cyborgcygnus 6 年前

Last reply by guigs 6 年前

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Firefox crashes

bp-c46c257b-1bd1-4533-8f33-a946d2131215 bp-63d476d9-35cf-466d-a7c1-72f402131215 bp-3317c6bc-a0b3-42cd-834a-102c52131214 bp-75ee3693-c1b3-46c7-9b80-1b19d2131213 We've been… (閱讀更多)

bp-c46c257b-1bd1-4533-8f33-a946d2131215
bp-63d476d9-35cf-466d-a7c1-72f402131215
bp-3317c6bc-a0b3-42cd-834a-102c52131214
bp-75ee3693-c1b3-46c7-9b80-1b19d2131213

We've been having multiple Firefox crashes a day for a long time now. Time to look for some answers. Sometimes Firefox crashes, and sometimes it freezes so I have to go into the "Start Task Manager" and manually end the Firefox process.

Vista is the operating system, and we have Norton Security Suite installed.

Memory usage might have something to do with it, as the computer often sounds as if it is working extra hard before it freezes or crashes. I also find that CPU usage is often around 50% when this occurs.

Asked by Aurelian69 6 年前

Last reply by Andrew 6 年前

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Firefox screen does not refresh after sleep

Firefox screen will not refresh on it's own after sleep. Firefox is taking keystrokes and the header changes, but the screen does not show until I click to another appli… (閱讀更多)

Firefox screen will not refresh on it's own after sleep. Firefox is taking keystrokes and the header changes, but the screen does not show until I click to another application window.

Asked by abarli65 6 年前

Last reply by patrickmc 6 年前

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comcast email doesn't work with firefox 26. I can't get a full inbox, get to my preferences to change, drop downs need to use arrows to get to

firefox 26 doesn't work with comcast email. won't keep me signed in; won't show whole inbox in either full or lite; won't allow me to get to preferences; drop downs only… (閱讀更多)

firefox 26 doesn't work with comcast email. won't keep me signed in; won't show whole inbox in either full or lite; won't allow me to get to preferences; drop downs only work with arrows. I could just keep going.

Earlier this week they worked fine.

Asked by myruffian 6 年前

Last reply by cor-el 6 年前

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I need key strokes for bookarks menu to go to the top and bottom

i use to be able to go to the bottom of my bookmarks with the key stroke ctrl end and back up with ctrl home it doen't work any more has the short cut change or what … (閱讀更多)

i use to be able to go to the bottom of my bookmarks with the key stroke ctrl end and back up with ctrl home it doen't work any more has the short cut change or what

Asked by mrbee04 6 年前

Last reply by patrickmc 6 年前

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Filesize download limits

My office uses firefox. I want to put download restriction there to avoid internet surfing blockage. Is there a way i can put a download limit in firefox? That is to say … (閱讀更多)

My office uses firefox. I want to put download restriction there to avoid internet surfing blockage. Is there a way i can put a download limit in firefox? That is to say no one can download a file that exceeds a filesize of say 30 MB?

Asked by archz2 6 年前

Last reply by guigs 6 年前

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Crossrider is preventing me from opening firefox...how can I remove it without opening the program?

I went to the site and it told me to open firefox to fix the problem...however the crossrider app will not even let me open firefox. It is not on this computer so I am n… (閱讀更多)

I went to the site and it told me to open firefox to fix the problem...however the crossrider app will not even let me open firefox. It is not on this computer so I am not sure adding anything from this computer will help.

Asked by Ronsco 6 年前

Last reply by patrickmc 6 年前

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All of a sudden the 'join the conversation' popup on usatoday will not show content. Any reason why this just started to happen? Any fixes?

All of sudden now the 'join the conversation' pop up in usatoday.com does not show content. The box will pop up but is blank. Will not allow me to post. Any fixes for thi… (閱讀更多)

All of sudden now the 'join the conversation' pop up in usatoday.com does not show content. The box will pop up but is blank. Will not allow me to post. Any fixes for this? Thanks

Asked by thom71 6 年前

Last reply by guigs 6 年前

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Why do Vine videos have no sound or won't play at all?

I have the latest version of Firefox (26.0). I'm not sure if a Flash or Java update caused this issue. Vine videos were playing fine in my browser. This was AFTER I c… (閱讀更多)

I have the latest version of Firefox (26.0). I'm not sure if a Flash or Java update caused this issue.

Vine videos were playing fine in my browser. This was AFTER I changed the about:config settings for media.windows-media-foundation.enabled to "false" - They never seemed to load when this was set to "true"

But now, the problem is back. Vine videos will not play. I recently updated to Firefox 26.0 and this issue came back. Additionally, I did install a Java update. I have tried EVERYTHING to restore my browser to the way it was but nothing works. I have reinstalled Firefox. I have done clean installs of both Flash and Java. I have tried starting Firefox in safe mode, but the problem remains.

If I go to a Vine page (https://vine.co/v/heXdnb0m3dm) for example, all I see is a static image. I can't click on anything. It's just a static frozen image. On Twitter, the same Vine video appears as a black screen where it previously used to load just fine. Even on Tweetdeck, which uses Firefox as the default browser, the videos will no longer load. This is all when media.windows-media-foundation.enabled is set to "false"

If I change the settings so media.windows-media-foundation.enabled is set back to "true" then the video plays but I have no control over sound. There is, in fact, no sound. The video plays on a loop. No sound. In fact, I can not even control the sound icon. Clicking the icon does nothing. It doesn't change to signify that the sound is on or muted. It remains the same muted icon.

So, basically if I try to play Vines by forcing them into flash, I get nothing at all. I get a static image. No video. No sound. No function.

If I leave the defaults the same and play them via HTML5, the video plays, but there is no sound and no control.

Please help! I have tried everything at this point!

UPDATE: I temporarily set security.csp.enable to "false" and the pages load up perfectly. Is this safe, though?

Asked by angelrodriquez 6 年前

Last reply by cor-el 6 年前

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Microsoft is downloading a virus called critical update. it deletes the firefox stub and the html files exported.

The virus affects the restore program. when the user tries to restore an earlier version the virus deletes the stub and the html files. what is needed is a federal agency… (閱讀更多)

The virus affects the restore program. when the user tries to restore an earlier version the virus deletes the stub and the html files. what is needed is a federal agency that can prosecute microsoft. as i said before the best defense is to have a dvd containing all the firefox executables so that we can reinstall without having to connect through internet explorer. I am willing to buy this dvd - i think this is better than making a donation. The laptops are now programmed to have a return to factory installed condition. the dvd would come in handy then. it does mean losing several hours of work but that is the price of an insecure internet.

Asked by bluestone 6 年前

Last reply by kobe 6 年前

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what are you doing with nsslabs report that has internet explorer doing better job of blocking socially engineered malware than firefox?

I read a report Socially Engineered Malware (NSS Labs) report showing that Internet Explorer tops all browsers in blocking this type of malware. Here is the link: http://… (閱讀更多)

I read a report Socially Engineered Malware (NSS Labs) report showing that Internet Explorer tops all browsers in blocking this type of malware. Here is the link: http://www.technewsworld.com/story/79342.html

Since Firefox is my preferred browser, I would like to know why the significant difference and whether I am missing something that was not covered in the detailed pdf document?

Asked by deejones 6 年前

Last reply by jscher2000 6 年前

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The play button on HTML5 video doesn't work, however the play option in the context menu does

I have embedded a video using HTML5 using the mp4, webm, and ogg formats. In Firefox the video poster displays as do the native controls. When the video is clicked on (e… (閱讀更多)

I have embedded a video using HTML5 using the mp4, webm, and ogg formats.

In Firefox the video poster displays as do the native controls. When the video is clicked on (either on the poster or the play button on the controls) the poster disappears to be replaced with the first frame of the video. However the video then fails to play.

If i right click over the video and select play it plays fine, similarly if i then click the pause button it pauses, the play button still does not work though.

The video plays in all other browsers that i have tested in without an issue.

Asked by Obverse 6 年前

Last reply by guigs 6 年前

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video doesn't load unless moving cursor

As seen on the forums before with v25, my video (and sometimes page loading) will not continue unless the cursor is in motion. I updated to v26 and am still getting this… (閱讀更多)

As seen on the forums before with v25, my video (and sometimes page loading) will not continue unless the cursor is in motion. I updated to v26 and am still getting this problem.

Asked by kcowan86 6 年前

Last reply by KUMARESAN.C.S 6 年前

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Mozilla Firefox Default Font is Segoe UI

My font change to italic then bold so fix it with downloading a font of windows and putting it to the font folder. After that restarted my computer and all font problem a… (閱讀更多)

My font change to italic then bold so fix it with downloading a font of windows and putting it to the font folder. After that restarted my computer and all font problem are back to normal but in Mozilla Firefox the problem is still there. YouTube title on videos are bold and the font is Segoe UI and when I check the default font in Firefox it is set to Segoe UI. When I change it back to the normal default font Times New Roman and click OK. Nothing happens and when I check it again in the option the default font is still Segoe UI. I tried the reset default on the troubleshooting mozilla and still the default font is Segoe UI. Can't change back the default font to Times New Roman. Need help!

Asked by Sleepingmonster 6 年前

Last reply by jscher2000 6 年前

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Why can I no longer click on the zotero 'cite' button when searching for articles?

Hi there, I used to be able to save articles to my Zotero library when looking at an article using Ebscho host. I can no longer do this. How do I reference articles if th… (閱讀更多)

Hi there, I used to be able to save articles to my Zotero library when looking at an article using Ebscho host. I can no longer do this. How do I reference articles if the option to save to Zotero is gone from my browser?

Asked by tmueller 6 年前

Last reply by cor-el 6 年前