Firefox 技術支援討論區

Within the last few days, I have no been able to load any video at all from any site. The video first appears as a black box, then changes to a white box as if nothing is even there, and my cursor continually freaks out.

I have made a video of the issue using a screen capture program- http://www.youtube.com/watch?v=7bQ03hbty-s

I have tried the following things with no results- Run FireFox in Safe Mode Disable all addons / extensions / themes. Load FireFox in different profiles Disable hardware acceleration Uninstall / Reinstall Firefox Virus/Malware/Spyware Scans Updated Flash / Java

I can load videos in all of my browsers (Internet Explorer, Google Chrome, and Opera), with no issue at all. This is heartbreaking, because I am staunch supporter and defender of Mozilla Firefox and have been a user since 2.0, and this is the first major issue I've had.

All my drop-down menus are distorted from this change, both my browser's menus and menus on websites. The distortion is so bad that I cannot read the menu or choose a selection on the menu without moving my cursor around, and sometimes not even then. The menu items appear extremely small or gigantic and the images are distorted too.

I've re-installed FF beta 26.0 just to see if that made a difference, but it didn't. I've taken screenshots of the problem and loaded then into my Goggle photo at https://plus.google.com/photos/105852729254799413734/albums/5941369764239347457?authkey=CNXwwpfOrZ-gAQ

firefox responds very slow when I want to go to a different window that is already opened or if I press + button to open new window/ tab, the response is very slow. Some times the firefox do not responds at all, a message comes that "Firefox is not responding", and after that the browser starts reloading all the pages. This is quite annoying. Kindly help. I am using WIN 7. the system has 3GB RAM, 2.2GHz intel processor, 32 bit OS.

The subject web site did work on FF25, i.e. played the stream, but on FF26 it does not. BTW, I tried it with Google Chrome it does play. Thanks for the help.

Masoud

I am considering a new ISP who charges based on GB's downloaded and uploaded monthly. The base rate is for 25GB with another rate for 50GB and a third rate for unlimited GB's. Frankly I have no idea how many GB's I download and upload monthly. I wonder if there is an add-on that will keep track of bytes uploaded and downloaded in Firefox and Thunderbird and I can reset to zero at month's end. Anyone know of such a program? Thanks...

many times i install a extension, firefox should restart, but i want close tabs before restart, but when i close tabs, restart button will be hidden. Firefox has not restart keyboard key? like Shift+Esc ? if not please add. thanks.

I just installed Firefox 26.0 on an imac with OS X 10.9. The intro video discussed the uses of the Firefox button and such a button does not appear. I have restarted Firefox and the button still does not appear.

Neither the ID nor the password appear on one site but both did appear with Firefox 24. I have an iMac with OS X version 10.9 (Mavericks, which is also newly installed).

every time I open a new window in firefox a popup window appears and says that I have been choosen to do this survey about firefox and after I do this it tells me that I may choose a $100 gift voucher from Woolworths, ,coles, Aldi all i need to do is fill in my private details so is this been done by firefox or is it a scam and if it is how do i get rid off it

Please help asap

Regards Mick

Any time I go to this site, directly or via a Google search, the font is extremely large and I can only see a small part of the page without scrolling. All other websites display properly and the Telegraph site displays properly on IE. Using FireFox 26.0 on the Beta update channel.

I run Windows 7, with Firefox 26 (beta) loaded. Attempted to play 'Bones' video on Fox homepage, and needed Adobe Flash Player (AFP). Downloaded and ran/uninstalled AFP multiple times; each time it shows up on my hard drive, but it does not show up on my Firefox ad-ons list? If I then attempt to play a video on Fox, it alerts me that AFP is not installed? I am frustrated - I read all the posts about this issue, and either something is 'odd' and I've missed it, or I'm not understanding the corrections offered. I had no issues at all with Firefox until these last couple of updates? I have not been asked to load AFP until now - has the Fox network changed their video player requirement? I definitely remember watching videos on their webpage months ago... Would uninstalling and installing a fresh copy of Firefox help? I'm grasping at straws here... Thanks

I'm running Firefox 26 and am trying to install Flash version 11.9.900.152. I keep getting this Error: Application currently in use and it fails to complete the install.

I went to Adobe and found uninstall instructions and in the process of trying to uninstall Flash, I'm trying to delete all the files in the c:\Windows\SysWOW64\Macromed\Flash folder. I can get them all except: NPSWF32_11_9_900_152.dll, which produces the following error: the file is open in plugin container for Firefox

How do I get this stopped so that I can update to the latest version of Flash? This is so darned frustrating.

When I opened a page in my just updated Firefox (v26), I was redirected to another page (http://www.update-browser.org/Firefox/) which told me that my version was out-of-date and provided a link to update the program. Since Firefox is set to automatically update on its own and had just done so moments before, this struck me as suspicious and possibly a phishing attempt. Can you confirm that it is not, and that the site is a legitimate updating site.

Thanks