Firefox 技術支援討論區

I have new windows 11 laptop. I added firefox browser & made it my default. It displays a news feed upon starting. I've never seen this on earlier versions. How can I turn it off? I don't want anything displayed except a search box & my bookmarks. If this can't be disabled I will be looking for a different default browser :( Thanks.

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. This does not happen with any other application or browser that I use. I try to use specific browsers for different types of work. I work as a Test Analyist and I reguarlly need to view websites on various pc's and os's. I've never seen this occur at work. Unfortunately for me, this is occuring on my home PC. I've tried everything I can think of, uninstalling and reinstalling, rebooting, and checking the settings for anything that would explain why this is happening. I have not found anything yet. If this keeps up, I'll have to switch to another browser.

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

I have a new WIN11 HP laptop, have installed Firefox as my default browser, and disabled the intrusive Edge as far as is possible.

My email application is Outlook, which over the last few years has worked well, but today it's telling me that my browser cannot access the clipboard. There's no explanation from Microsoft, just advice to the effect that I should contact you for an explanation/solution.

Can anyone help please?

I am running Firefox 122.0 on Ubuntu 22.04. When I have a decent number of tabs open, firefox will often randomly decide to lock up completely. GUI is almost entirely unresponsive. I can right click the menu bar area and get the Menu Bar/Bookmark Options/etc. context menu, but it's also screwed up (2 options that are normally there are completely missing). This has occurred for a year or so. Originally, I used the snap version but recently backed up and switched to installing from .deb. Still the same issue. I saw recommendations for turning off hardware acceleration, and that didn't prevent the problem. Running `top`, I see that I always have plenty of memory (at least 10G free) free and worst case 1 thread is being run 100% but the others are hardly being utilized. No crash reports are generated (I will pkill firefox to stop it). Addons and extensions are all disabled.

I recently realized that hitting the windows key with firefox frozen will allow the web page to show again, but it's back to frozen. I keep hitting the windows key, and it will unfreeze just momentarily to show me the current webpage that is up. I can also Ctrl+N and open a new window, and the new window works perfectly fine independent of the completely frozen first window.

Hello, I have a problem with Firefox on (only) the vive.com site. It shows a fast (same as Chrome/Opera) loading, but only on firefox it stays @ 99% a very long time, whereas on other browsers, in the instant, you can see the content of the page. You can test for example on that page: https://developer.vive.com/resources/vive-sense/

I work in a society where I need to have a brower with proxy support & security (firefox is the best to me) but that can work without waiting minutes to access a page, whereas it has been downloaded fast.

Opera is fast on vive.com, but that shit doesn't have proxy support, so I need configure firewall, put a gateway, and I really hate, it's a pure security fail (never put a gateway on windows, microsoft takes the control of your windows and scan your datas). We don't wish that in our society.

So I'm there to report you that, I think there is a problem and I really don't understand what can do firefox to make the user wait so much time, and it's not related to the processor, it's the same on my crappy laptop or on a brand new powerful 3D station. With opera, it's really in a second, and with firefox, it's a minute. Really weird.

I'm using Manjaro Linux and I place Firefox in a particular position on the screen. In the previous version, just before 122.0, Firefox would "remember" the last position on the screen. Now when it starts up, the window is in the middle of the screen and not to the top left as when it was shut down. Anyone else notice this?

Hi! My browser.search.region keeps changing from US to RO on its own. I'm running Firefox 122.0.1 (64-bit) on Mac Monterey 12.7.3. I'm also using Mozilla VPN 2.16.0 (2.202307282002). Thank you!

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I migrate my bookmarks/passwords to Brave and completely uninstall Firefox forever?

I use a password manager. Many of the web-based services I subscribe to use my email address as my user name - this is quite common.

When I am trying to login to one of these pages, your "Let Firefox hide your email address" message pops up over the selection box from my password manager. There doesn't seem to be an easy way to remove your message - which, in this context is totally inappropriate - but your message prevents me from logging in to my account when I need to choose between identities (example, work and personal).

Can I turn these messages off? or can you add a simple "X" to the window so I can close it without that action being picked up by my password manager?

I recently upgraded my hardware and wiped my old drive, and I assumed I would be able to login through google directly and just recover my bookmarks that way. However, I can ONLY get in through a password (that I KNOW, but maybe its a character off, its driving me crazy) to recover my bookmarks despite being able to login to mozilla using my main email; which I have access to. I havent reset my password yet, so my bookmarks are probably still uploaded there. Very frustrating I was never notified that they changed it so that if you reset your password you lose your bookmarks, otherwise I would've written down this password. I've been collecting these bookmarks for years before this. is there a way to recover it through my gmail login?

Thanks for any help, Eric

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture

Why is mousewheel.with_control.action = 5 not the default in 2024 ? or at least an accessibility features ? I have multiple over the years had to help my older parents with `broken` website due to the actual default increasing the font size instead of behaving as a pinch and zoom