Firefox 技術支援討論區

To whom this may concern, I am requiring about getting back bookmarks I recently just lost. I had a list close to 3000 of them, however I reformatted my PC and found out there weren't being synced recently and don't have the bookmark backups in my file list anywhere. Have tried many data recovery software to no avail, if there's a possibility I could have access to my last few bookmark updates to the cloud that would save many headaches Thanking you

Took me a long time to nail this issue down. Recently (past 1-2 years?), Firefox has started suggesting the base website when you have bookmarks that include the base domain - and it's really bothersome from a UX perspective. E.g. if i have "adobe.com/express" or any other adobe bookmarks, the FIRST autocompleted url Firefox gives me is "adobe.com" which I DO NOT have as a bookmark. In my Firefox settings I also have Shortcuts and other search suggestions disabled.

Why is Firefox doing this?

When opening the following bookmark https://www.youtube.com/@msolrecords I end up with https://www.youtube.com/msolrecords and page not found. If I type the @ it works. I disabled enhanced tracking protection same result add youtube.com to privacy.query_stripping.strip_list same result Your help would be appreciated Regards, Ousmane

In the image below you will see a large photo with thumbnails to its left. I should be able to "mouse-over" the thumbnails to access the related image, or simply click it... but yesterday that all stopped working in Firefox. I just installed "Brave" and it all works fine. Was there an update change that could cause the function to stop working? I haven't changed any settings, that I am aware of...3/4" Alphabet Mini Steel Branding Irons Kit for Hats, Wood Burning, DIY Beginner Adult Crafts Bullet Points (Original Font)

My issue is that I have a huge amount of likes in my Instagram interactions and I would prefer to not have to just manually scroll. There are extensions that if the scrollbar is at the edge of my browser screen they all work. but sadly if its a scrollbar not at the edge of my browser screen they do not take affect.

https://addons.mozilla.org/en-US/firefox/addon/autoscrolldown/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

if the solution is with javascript in console, or to edit the html

just inform me what you need me to get to get from the body inspect element in order to know what element is the scrollbar i will do that for you!

i just want this to be able to be autoscrolled, but the extensions wont do it

if someone could help me id really appreciate it

I have cleared my browsing history and cookies with no help. I can't access anything google. The last line of the error message is "Check that Firefox has permission to access the web (you might be connected but behind a firewall)". I haven't changed any settings,that I'm aware of, and I'm running out of ideas.

Hello,

I have requested support for this issue multiple times. Please assist.

Firefox always displayed my website main image until the latest update. Now on any device that uses the Firefox browser my main website homepage image does not display leaving a huge white area on the homepage. This of course is now a major issue that did not exist with this same image before.

Nothing has changed in the programming of my website which is why I need support from your tech and if anything is blocked could Firefox please unblock my main image to show on all Firefox browsers?

Website: https://herlifetherapist.com

I look forward to your quick response.

Thank you

I have found that Firefox does not play some audio files, for instance on Wikipedia and WaniKani, such as the audio on https://en.wikipedia.org/wiki/Erhu and https://www.wanikani.com/vocabulary/%E9%9F%B3. When inspecting network activity I can see that an attempt is made to load the audio on Wikipedia, but it does not play. On WaniKani however, no attempt is made. (WaniKani uses .webm for sound, maybe that has something to do with it?) The problem appeared after the update to Firefox 118 and persists in private browsing and troubleshooting mode, but does not occur in GNOME Web.

When I sign in to a website I check the box saying 'remember this computer' but FF doesn't seem to allow this. I have to go thru the security login every single time, like when signing in to a google account. It works on Chrome but not FF.

This may be related: sometimes the page displayed on FF doesn't function as it should. Example: I was using Quickbooks online and when I clicked the HELP button nothing happened. I thought it was an Intuit problem until I used Chrome and found the HELP button worked.

thanks

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

I have enabled the "Reduce motion" in macOS to limit animations when using app exposé or switching between desktops. Firefox seems to read this option from the OS and limit its animations, such as the loading animation shown next to a tab description when loading a window.

Is there an option to ignore the OS settings and enable all animations in Firefox?

Often, I am unable to submit with Foxfire. Usually, I disable a mess of blocking/privacy settings, and sometimes this works. Not today. The annoying ReCapta pictures/bridges/bicycles/sidewalks never showed. Never. Selecting the submission button failed to cause any kind of a reaction. Finally, had to use Chrome. What gives? Can this be fixed?

Oh, yeah, I'm a retired wildlife biologist, not a programmer, so please dumb it down.

I visited the website https://quantumbridge.app and somehow it installed something into my Firefox so that the website loads on my toolbar as an icon for a couple of seconds and then disappears. I have tried turning all of my extensions off and it still appears. I have tried researching how to fix this but I have had no luck.

continue in /questions/1427133 thread.

I was trying to save a mail message into a Local Folder, and Firefox produced the following pop-up message:

Error - bsn on Local Folders There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again.

I assumed that my C-drive was full, so I deleted a large file. The same message appeared. Then,after I realized that I could save messages into other Local Folders, I looked in the Local Folders directory. I saw that there was a file bsn.msf, but the bsn file was missing. I am restoring it from a backup from nine days ago. The pop-up message is clearly wrong/misleading. I am running 118.0.1 on Windows 10 Professional 22H2 64-bit. I see that I need to upgrade to 118.0.2, which I will do as soon as I finish entering this bug report.

I have an older laptop with very little memory, so I keep Firefox closed when I'm not using it. Both MS Hearts and MS Mahjong periodically open it to display their webpages. That brings play to a halt, and the game freezes, and sometimes crashes. Is there a way to block them from opening Firefox?

I'm running into a very strange issue where on my personal computer, I'm unable to log in to the below website, receiving a "Secure Connection Error." I know normally, this would be a certificate issue on the website's side, but in this case, I don't believe it is. The issue being is I can access the site using Firefox on both my phone and other computers just fine. It just appears to be my desktop having the issue.

Are there any recommendations for fixing this issue? I've attempted clearing browser history, doing fully clean installs of Firefox, other browsers, shutting off my VPN, and DNS flush.

To note: this is a SSO site for logging into Opera products - in my case GameMaker Studio 2. I was, at least, able to login a few weeks ago. I'm using Windows 11, currently fully updated as of writing this. I'm using NordVPN, but so are other systems that allow me to sign in.

https://id.gamemaker.io/account/opera_sso (redirects to auth.opera.com)

I posted earlier about a search settings problem. I have been monkeying with things until I got a reply7 that led me to a fix. Except now I cannot see my addons on the toolbar and can't figure out how to make them visible. They seem to be there if I scroll over the spot but are not visible to me so that I can use them. Right click gives me the drop menu but left click gives nothing. And how do you get rid of that dang puzzle piece thing?