Firefox 技術支援討論區

I need foxfire to get my emails but haven't been able to verify account... I don't have a cell phone. I used to get emails from Microsoft Edge but can't since recent update. Help, I live alone, am disabled and retired. Thanks, Diana [removed pone# from public support forum]

Hi. I have problem with firefox account addon. I acidenty remove it from the addon menu(that one on the right up corner in firefox) and i can't find it in addons setings. how can i add it again to addon menu?

Hello,

I am in the process of trying to fully migrate to Firefox from previously using both Firefox and Chrome. I wished to remove the secondary email on my primary Firefox account so that I could create a new, separate account to use with a second Firefox installation, because I would prefer to keep all profiles separate as well as sync them across different devices.

After removing the secondary email from my account however, I am unable to use it to create a new account. I keep getting the message that I simply need to "log in", and when I try the reset password option it tells me I must use my primary email to reset my account, indicating that my emails are still linked in the system in spite of my supposed deletion of one.

I would sincerely appreciate if anyone could help me with this issue.

Thank you very much for your help, and for your continued fight for privacy online.

firefox is not prompting the primary password login dialog box and not even providing me "saved login"

Even when i tried to open password in settings so that i can manually copy paste them, it ask me to log in first as shown in picture but when i click on login, nothing happens, it does prompt primary password login dialog box.

as shown in picture below, even if i click login, it just does not work.

p.s tried clearing cash and cookies.

First of all, let me tell you I LOVE FIREFOX! IS THE best ever browser.

I am having problems with a specific login SHOPIFY, after months of working well and setting up my store, around 2 weeks ago, it started going in circles, returning me to the login page every time I wanted to edit something, I deleted the cache, history, passwords, everything I can think of, and still the issue persisted. I contacted yesterday Shopify, and since I have no problems accessing and doing whatever I want from Chrome or my tablet, they said it's a browser issue (which I hate to agree with). Months ago this happened with another site I have a subscription with Wordtune, but since I don't use it that much I just open Chrome whenever I needed to log in (after doing the same thing of cache/history/passwords etc. and still wouldn't recognize me and keep me in). I hate to think that I will need to migrate to other browsers as more sites are having issues with Firefox :( nooooo! What else can I do to just work as usual? I'm attaching a screen video (can't doesn't accept mp4, attaching images) , it's simple, I login, enter, when I try to do something I am sent back to login again and again. Can't do anything there. Is there anything I can do besides cache/history/passwords? Please help I want to keep using Firefox. Thank you! Diana

When I sync my settings between two computers (one Windows 10 and the other Win11) the Managed Exceptions are not sync'd. Is that normal? For example, if I add Amazon.com to my Win 10 computer, sync and then check the Win 11 computer the Amazom.com entry is not in the Windows 11 machine > Settings > Privacy & Security > Manage Exceptions entry.

While making donations on various sites, suddenly the "confirm" or "continue" button no longer works when you want to move to the next page to complete credit card info, for example. It works just fine when using other browsers. And this is not just one donation site. I've seen the problem on at least 4 sites now. The buttons used to proceed are grayed out (inactive) for some reason.

New to Firefox...downloaded on Iphone, and started moving articles from chrome readling list to firefox. BUT, it's not syncing on my ipad or my desktop (pc). I scanned the QR code with my phone, but it says I need to do it through the app (which I am).

I'm switching because chrome keeps crashing. The biggest thing I use it for is when I see an article I want to read later, I can add on my phone, and it shows up on my laptop, pc, and Ipad. I'm sure firefox does the same?

PS: I'm very much not a computer person, so please dumb down for me :)

In my messenger account on my laptop in Facebook I can't contact any of my people. They all say person is unavailable in Messenger. Yet if I use another browser my messenger works. It has something to do with Firefox.

I type "http://localhost:30001" into Firefox, then I see the connection reset error. In my web developer tools, under networking, I see NS_ERROR_NET_RESET.

This only happens in Firefox. http://localhost:30001 will resolve correctly in Chrome and Edge.

To troubleshoot, I have:

1. Tried visiting the site in Troubleshooting Mode
2. Cleared everything (history, cache, offline data, etc)
3. Disabled http3 (based on a StackOverflow.com recommendation)
4. Disconnected from my VPN
5. I am not using a proxy

What can I do to stop this misbehavior?

Hello.

My name is Kris and I have been a life-long Firefox user. Recently I have come across this great Firefox Onebar CSS style, which I have become obsessed with: https://codeberg.org/Freeplay/Firefox-Onebar, which aims to modify the Firefox default appearance. I have installed it according to instruction and introduced few tweaks offered for consideration iin the aforementioned link:

• onebar.hide-all-URLbar-icons
• onebar.disable-https-truncate
• onebar.disable-single-tab

This is the most far I have gone without further ruining the browser by manually editing the Userchrome.css file.

Could I please request your help with adjusting said file content to make minor changes? My expectations are to leave everything untouched besides the following:

• all flexible spaces are removed
• the Extensions button is removed
• the List All Tabs button is removed
• the Home and Refresh buttons are permanently visible and aligned to the left of URL bar, followed by conditionally visible Back and Forward arrows upon their activation (they seem to be in the URL bar already however are invisible)
• the Hamburger is permanently visible and aligned to the right of the URL bar(it seems to be in the URL bar already, but is invisible)
• the search box is aligned to the left, but is preceded by Home, Refresh buttons and Navigation arrows

The Navigation arrows and Hamburger menu invisibility issue might have to do with the colour that has assumed the same one as the theme URL bar background.

If you could please modify that style for me, that would be so great, indeed. I have been obsessed with that ever since I have discovered it. Alternatvely, please direct me to a forum/IRC channel where I can place that request.

Thank you, hank you, thank you. Please, respond. Kris.

All YouTube videos get me the following page, none of them will load. If I open them in a private window, they load just fine. I've tried clearing cache, disabling hardware acceleration, resteing Firefox (only works for a day or two, then same issue) and nothing.

Hello. I have been having problems in Firefox recently, which I think may have started since recent updates.

First problem: I use Mullvad VPN and now pages won't load...the browser seems to get stuck, especially when I google things but also when I put in actual URLs. Mullvad support says that something is trying to set the DNS and this is interfering with the VPN but I don't know what this could be. I checked the DNS setting in Firefox and it says it is turned off. I am having no problem like this when I use Safari.

Second problem, which may or may not be related: a teaching interface that I have used for many years, now suddenly won't let me drag and drop files into it or do other routine manipulations. Again, I am having no problems on Safari.

I'm very comfortable but no computer expert so please advise in very user friendly terms. Thank you!

So some website didn't work for me and I pressed "forget" button thinking it only removes history from a particular website (no). That's it - EVERYTHING COLLAPSED, session is lost, all tabs gone. Trying to restore from "sessionstore.backup" - no result. Trying from synced - oh sure CRAP IS TURNED OFF like always for NO reason

Thanks a lot, douchebag morons. Hope you all die + anyone suggesting to copy "sessionrestore" gets testicle/boob cancer + anyone suggesting to turn sync on can eat my crap

bold textI get this message Gah! your tab just crashed It happens after I have already brought a site up then want to bring a 2nd or 3rd tab up

Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page.

That is what I keep getting.