Firefox 技術支援討論區

Hello How i can uninstall you "upgrades" , as since i updated Firefox i have to logon to every fucking account !!! I used You browser like 10 if not more years... and You are now worse than MS or Blizzard !

NO regards

NO respect

+ fix contact to proper customer service ..... if exist in You company

I have sync turned on for all options but everytime Firefox updates I lose all passwords and log-ins from my main Windows desktop PC, the Bookmarks are all still in place.

Log in and password infois still available on my iphone and macbook air..

How do I restore them and prevent it happening again?

Hi,

Long story short, due to a boot up error loop, i was forced to reinstall windows.

I have done this before and after logging into my Firefox account, everything synced. This time however, it did not work. All my Book Marks, Passwords etc are gone. I really need those back.

If anyone can assist i will greatly appreciated.

Thanks in advance.

I ran a program on my mac (https://kevin-de-koninck.github.io/Clean-Me/) without the "User Preferences" option and it still signed me out of my Firefox account .Usually shouldn't be a big deal but somehow my Lastpass account doesn't have the password saved (which I use to login to getpocket.com every day, so I literally don't understand what is going on with it not being in there) so I can't login to it. It's the main account, and I can login to my other accounts attached to it, but I get the error "login with main account" after I sign in successfully.

So, I can't login to my main account (main@example.com) but I can login to my attached account (not_main@example.com). Also, on my phone i am logged into main@example.com, but I can't change the password without knowing the password. And if I change the password to main@example.com it will reset my account which I really don't want as I have years and years of bookmarks and history on there.

Can anyone help? Please, and thanks in advance.

Youtube dont work. I don't need to switch thes mode or this mode to watch a video. Mozilla is going to make a suicide !!

116.0.1 (64-bit) Windows 10

Youtube not working.

Problem clear. Solution no.

Will avoid switching to another browser.

On the new tab page, there is an option to dismiss links to frequent site, which will make them no longer show up on the new tab page. However, I cannot find any option to reverse this. How do I restore which pages show up on the new tab page to default, before I dismissed any?

I have System Mechanic Ultimate Defense from iolo on my windows pc. When I updated firefox the password manager, called ByPass, was no longer on firefox and I could not put it back on. When I tried to launch it from System Mechanic I got a message that said - 404- page you are looking for could not be found.

Just updated my firefox browseron my windows laptop and lost my sync to my iphone 12. I followed the directions to set it up but my iphone does not have "sync and save data" in the menu of the IOS firefox app. Any advice?

Basically when watching a stream on Twitch.tv that is being broadcasted in fps above 60, meaning that the encoder uses 120 fps there are tons of skipped frames. It basically never stops skipping the frames. Even after reaching ridiculous numbers like 10000 skipped frames it just never stops. After enabling the following use flags "layers.d3d11.force-warp: true" and "gfx.swap-interval.egl: true" the problem subsides, skipped almost completly disappear. I think if I turn off hardware acceleration it prevents the frames from skipping too.

By the way I will attach my hardware info down below: OS: Windows 11 22H2 CPU: 13900k GPU: 3060 TI

I'm not sure if this behaviour is expected or normal but it's kind of weird. Maybe it's a problem with my hardware and not a software problem. I'm hoping it's not a faulty gpu or something. Would be nice if somebody could reassure if this is a problem with my gpu or not.

Flags tested: "gfx.swap-interval.egl" "layersd3d11.force-warp" and turning hardware accel on / off "layers.acceleration.force-enabled" also "layers.prefer-opengl".

Any testers apperciated! Best regards, Syntractrix.

I cannot click on the links in the search engines any longer. I did the Firefox refresh option. Now I dont have the extensions I had. I can't figure out how to install them without paying again, My ad blockers in particular. I went ahead and paid and now they do not show up in the extensions. I could not go to Twitter, the message said I was not connected to the internet. I am not sure what happened. I could not go to my email. I tried the troubleshoot mode and I could not figure out what to do next. I am using an apple iMac running Ventura 13.4.1. Any help would be appreciated.

There is no option to import passwords via csv in the import data that your "find help" suggests. Only importing from another browser. I thought you "Upgraded" this in version 116. What is going on with Mozilla? I see people have been complaining since 2021. As usual I will have to "improvise" due to lack of support. by improvise I mean downloading another "competent" web browser capable of importing from csv just so i can use it to import to firefox. YOU can figure that out but not from the same frickin file as every other browser. Pathetic! /

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours trying all the leads provided online, and not being too familiar with some terminology, I am bewildered. Instead of a simple set of instructions, I am tasked with deleting something. Wha?? I don't wish to delete something, I simply would like to dump the contents of the old data file that appeared when I re-installed F back, and be rid of the nag. Had I had been warned that this problem would occur, I would never have re-installed FF. I wound up with something that contradicts its premise; delete what? The title to Restore FF Profile is misleading. Logically, here should be a link to click on to re-install the old files, or better yet, they should have been installed automatically. The file folder raises the question, why even have it? It's useless. If it had a list of extensions that were deleted, it would be helpful. Luckily, I hand copied the extensions, recalling that many years ago, they disappeared down the rabbit hole, never to be seen again I apologize for being ungrateful, as FF and the work done by volunteers is most appreciated. but wasting what little time I have here on earth is not good for the psyche. If there is a simple, understandable solution, it would be most appreciated. Thank you, Nick M.

I cleared all history from my browser history and no I can not get pages to load. Or if they do open, I am unable to click on any section. The only exception is that Firefox seems to work normally if I use Private Browsing.

Hi, Can I choose what short cuts are displayed?

Right now it looks like FireFox is putting the most recent visits there  i.e It displays 4 different icons of Wordpress.[I was working on  my blog] Prior versions let me choose which ones  I wanted and they stayed on the page. For example I had short cuts to my emails and bank along with Facebook, Wordpress etc. I was/am using the one row choice. i tried using the recent activity choice but only 2 showed up even though I had viewed several sites.  I *think* I am using the latest version.

Jan Schindler