Firefox 技術支援討論區

This seems like an interesting and potentially useful feature. There's only one problem...what does it mean to do this? I can't find an explanation anywhere I look.

Verbatim from the v116.0 release notes: "'It is now possible to copy any file from your operating system and paste it into Firefox."

I just wanted to find out if there is some way to disable the forced loading of the "What's New" page when Firefox updates. It would be better if this didn't open in a tab or browser window at all, similar to how apps like Discord display when the program has automatically updated. If that's not possible, maybe not opening the "What's New" tab as the first screen that the user interacts with would be less of a time draw.

Sometimes I just want to get to a site quickly and having to load the "What's New" page causes browser load/user interaction times to slow down.

Hi all,

Recently, I was having issues with Youtube videos not buffering/loading after they have been playing. A quick refresh on the page seemed to help and it hasn't happened since.

However, in going to open a new video, everything on the page loads BUT the actual video player. I've cleared everything I could, disabled the ublock extension I had to stop ads, and also disabled the hardware accelerator that was suggested in an article I found.

Despite all this, the page does not finish loading yet it acts as if it has. I've added a screenshot.

No issues using Chrome.

Thanks for any help and suggestions!

I went to use my eBay web page and part of the information is missing (see attachment). The seller information, etc., should show at the right hand side of webpage, but it is blank. I tried different pages and the same thing still occurred. I tried opening the same page on Microsoft Edge and there was no problem at all. I had no issue with eBay at all until I updated to Version 116.

I have been a Firefox and Pocket user for years and have enjoyed being able to simply save articles from the internet to my Pocket account. Recently when I tried to save an article to Pocket I was taken to a page that asked for my Firefox credentials even though I was already logged in. When I entered my login credentials I was asked for a code from the authentication app I use but Firefox wasn't available on any of them and I don't have access to the codes I must have received when i set up two factor authorization. So, I created a new account to log info Firefox and assumed that my Pocket Credentials could be used to then sign into Pocket. I was wrong.

I can log into Pocket using my Pocket credentials but I am unable to save articles from ANY browser to my old Pocket account because I can't log into my old Firefox account. This is beyond frustrating. I hope someone can help.

Hello, I'm looking if it is possible at all for me to recover an account I made not to long ago. Because I no longer have access to the Email Address on that account. And I am wondering if it is possible that I can some how get in touch with support to see if someone under those lines can probably change my email address on that account to my new email address that way I'd have access to my sync data.

I appreciate the help.

There is no sound in the browser and in the about:support page the max channel in the media options shows 0, but in the listing of output devices the max channel should be 8. All other software sound plays fine in my device.

I am in the United States. My machine is on Windows 22H2 (OS Build) 19045.3208. My version of FFox is 116.0 (64-bit).

My firefox was getting very booged down after months of usage and I complete uninstalled and reinstalled, and now Recommend by Pocket does not show up either on my Home Page, or as an option to add it.

Googling around, the two most common fixes I have seen is to fix this are:

1) Click the Personalize button in the upper right corner of the new tab page and toggle Recommended by Pocket to on, but the option does not appear there. See attached screenshot. 2) Type about:config in address bar, then browser.newtabpage.activity-stream.feeds.section.topstories, and set to true. This was already in effect. See attached screenshot.

Anything else I can try to enable it? I really like it and I miss it.

I use both Firefox and Thunderbird. I am using WIN 10 with Norton. I've tried the troubleshooter and refresh for Firefox. It had no affect and since it did not work on FIrefox I decided not to try it on Thunderbird.

hi!, so i downloaded a couple videos on mozilla, i saw them in my downloads but i didn't open them, now i delete them from mozilla and they were automatically deleted from dowloads and i can't find them in my recycle bin either.Is there a way to get them back?

I Did the windows fresh installation on my laptop and then I installed the fresh firefox on my laptop. After that try to sign in my previous Firefox account and try to sync my bookmarks and everything. but sync is not working.

I try to do the force sync from the settings as well but that is still not sync my old bookmarks and saved things before I format my laptop.

Any Idea or workaround to get this sorted ?

about:wecome about:welcome^privateBrowsingld=1

I have my Settings-Autoplay set to block audio and video. The above 2 entries have somehow been added recently. I remove them and hit save, but when I open the setting again, they are still there.

I have searched online and Firefox and have not found anything about them. Are they a problem?

Thank you.

Hi all, I've got a puzzling problem with just one desktop PC on my network, and only in Windows 11 (fully updated) - the same PC when booted into another OS (Ubuntu) works without any issues.

I have a fresh install of the latest Firefox as well as the Developers Edition. MS Edge is also updated to the latest build, yet none of them can load the "accounts.firefox.com" page.

All I get is a completely blank page, save for a blue circle on the top left corner. I've tried all the usual resetting, Troubleshooting Mode... etc, (issue is present in Troubleshooting Mode) and pretty much stumped at this point.

All other websites I've tested with all browsers don't seem to have any issues at all, including the likes of "accounts.microsoft.com" or "accounts.google.com".

Google hasn't turned up with any results matching exactly what I'm seeing with this particular machine/problem... hoping someone can help pointing me in the right direction.

Thanks in advance,

I reset my pc, i reinstall mozilla and i have problems with the sync of my account. Every data in the browser, such as passwords, markers, and all my data that got on my mozilla acount... How can i get it back ?

As of installing the latest cumulitive update to Windows 10 (version 22H2, build 19045.3271), every time I restart my computer and open Firefox, it opens and immediately closes. Then I reopen it, and it does not ask for my primary password. I often have to reset the password and then it gives me access to my stored information. This is a brand new problem, and it's extrememly frustrating. I have tried downloading the program again and re-installing as an update. And Firefox is also up to date (116.0). Any suggestions as to why it's happening or how to fix it? Thanks.

I cannot sign in to USAA website using Firefox browser. I was able to sign in for over a year and, suddenly, it will not let me. When I go to the USAA sign in page and enter my user ID and hit "next", I get a prompt that says" We are unable to complete your request. Our system is currently unavailable. Please try again later. I have tried to log in at least 50 times with the same result. I am able to sign in with other web browsers (Chrome, Edge, etc)

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks