Firefox 技術支援討論區

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.)

However, when I try to select the email address, Outlook seems to know I've selected it and performs some action, taking me to a different page. VERY ANNOYING!

Sites shouldn't be able to know when you're selecting text - that has nothing to do with them! How do I disable this?

Hello, ever since I upgraded to version 112 I've noticed that Firefox is using up a lot of my ram. I currently have 32 GB installed, Firefox is using almost all of it making other Programs almost unusable. Because of this I now have to restart Firefox, but this is only a temporary fix

In task manager it shows that its only using ~1.6 GB (which is normal) but overall usage is at 90%, in process explorer it shows that Firefox is taking up 30 GB

To troubleshoot I've looked at both about:performance and about:memory but nothing looks out of the ordinary, they just show a normal usage. Clicking on "minimize memory usage" didn't do anything. Restarting my computer also didn't help

I've attached some screenshots

Thank you in advance

Hello,

Minor issue but some help would still be much appreciated here.

On some sites, when I click the login field, Firefox suggests a list of possible identifiers. Among the suggestions there is one that is the true identifier I need to use the others are mis-typos that I probably have typed in error some time in the past.

I want to clean-up that list to keep just the true identifier. How do I do that ?

When I go to Settings > Passwords I only see the true login identifier. The other items in the list of suggestions do not appear. So it seems that it is not there that I must do the cleaning-up …

[I am appending an example with a list of login identifiers that Firefox suggests (the correct identifier is the last in the list) and the information that is stored in Passwords (only the true identifier is listed).]

Many thanks.

So i was using this website called 9Anime and i was watching a show and i diabled my arrows for going backl 5 seconds and i have looked up everything i can to fix it and nothing has worked. Can anyone help me please ????

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

For the past couple of days I have been unable to send, save or discard Emails. I can do this in Microsoft Edge or on my iphone or ipad, so it can only be a Firefox problem.

i used jeffersonscher to get all my tabs back from by old session but i restarted my pc and the session store jsonlz4 file got changed with a new one that didn't have all the tabs i previously had on it. When i did the restoring my jsonlz4 file was at 1:08am but when i accidentally restarted my pc it now is saying 2:31am and all the tabs that i have restored so far are on it but not the ones i haven't restored are not.

So is there a way to be able to get that old jsonlz4 file back so that i can restore all the tabs that i used to have.

Please help.

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would expect. Lately the characters ', ", and - have been resolving as a �. There might be others I'm not aware of. Which means the characters are not found in the codex. What do I need to do to resolve this issue. I believe it started after one of the last two updates. I don't see this happening in edge or chrome.

Thanx

Hi, I have a firefox account and I want to login to submit an extension. I am always asked to "Enable two-step authentication", and there is no way to escape it. If I 'cancel setup', the login will be stopped. I do not want to enable that and I do not want to be forced to install any app and I do not want to install "authy desktop" .

I have used that account before, and have submitted some extensions already. I do not know why I have to use two-step authentication.

How could I login then?

Please.

Hi,

I just created a website, but it's not working in Firefox. It works in Chrome and Opera. I get "Server Not Found".

I tried going to settings and clearing cache, that didn't work. I tried pressing shift while hitting reload, that didn't work. I also tried pressing Ctrl+shift+R and that didnt work.

Please advise!

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

A lot of the images appear broken, see the images attached(left is FireFox, right is Chrome) Only happens with Mozilla browsers, nighty, beta, regular, I've tried them all Reinstalled countless times Hope that someone will help me with this

I'm using macOS (Apple MacBook) where I'm running the latest stable version of Firefox: 112.0.

Based on https://support.mozilla.org/bm/questions/1344663 I have already enabled the preference accessibility.typeaheadfind.prefillwithselection = true

But this only copies the selected text to the Find bar when I press Cmd-F. It doesn't automatically search the text. I then have to press the Return key or press Cmd-G to make it search and find the nearest match (and also update the number of matches, and update the highlighted results if Highlight All is enabled).

How can I skip the extra step and make it also search the selected text which it has copied and pre-filled in the Find bar? Is there another preference to control that? Or should I open a bug report in Bugzilla?

Here are my current settings with the keyword 'find':

   accessibility.typeaheadfind	false	
   accessibility.typeaheadfind.autostart	true	
   accessibility.typeaheadfind.casesensitive	0	
   accessibility.typeaheadfind.enablesound	true	
   accessibility.typeaheadfind.flashBar	0	
   accessibility.typeaheadfind.linksonly	false	
   accessibility.typeaheadfind.manual	true	
   accessibility.typeaheadfind.matchesCountLimit	1000	
   accessibility.typeaheadfind.prefillwithselection	true	
   accessibility.typeaheadfind.soundURL	beep	
   accessibility.typeaheadfind.startlinksonly	false	
   accessibility.typeaheadfind.timeout	5000
   browser.find.ignore_ruby_annotations	true	
   findbar.entireword	false	
   findbar.highlightAll	true	
   findbar.iteratorTimeout	100	
   findbar.matchdiacritics	0	
   findbar.modalHighlight	false	
   services.sync.prefs.sync.accessibility.typeaheadfind	true	
   services.sync.prefs.sync.accessibility.typeaheadfind.linksonly	true