Firefox 技術支援討論區

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Hi friends, I need to watch Offline a series of professional videos from a website I study with. I'll be in a place with no internet for a while so I wish to know how to use the "work offline" modality to do that. Can the browser "remember" videos in the same way it remembers visited page?

I remember in the 90s / 2000s was possible to "save" pages to read Offline later on... Is that still possible?

Thanks

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

when i open a new tab i want it to go to https://uk.yahoo.com/. how can i achieve this please, as loosing the will to live. Many Thanks Steve

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open when I turn the monitor off the audio will no longer go through properly when it is turned back on. The video is still playing fine but the audio isn't going through properly. Refreshing the page fixes the issue.

I have made sure to disable all other audio outputs and defaulted the current HDMI output. Audio playback works fine on every other application that I have tried.

Running Windows 11.

I'm wondering where the buttons for extensions/add-ons have their locations stored? I.e. I might have a tab-renamer extension button on one row, and firefox relay, privacy mode, and adblocker on another row. Obviously what row and what positions in the row the buttons occupy(relative index perhaps) are stored, but where?

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpages I was viewing last time. but this time it seems I made a mistake . I closed the firefox browser in the beginning with many valuable webpage still opened, after I restart the firefox browser, I close the browser by accident without firstly reloading all the restore previous session . Then I have to open firefox brower again, and try to click "settings"-- " history" --" Restore previous session" to try to retrieve all the webpages I was viewing in the first time. but this time no previous session can be loaded. since those webpages I was viewing are important webpage I need to check, May someone tell me how to get those valuable webpage link again? I know I can try to find those webpage link slowly by checking all the history day by day. but honestly speaking, I have 15 around webpages in the firefox brower and some of them are viewed around 20 days or 30 days before . I haven't closed my firefox browser for almost 40 days so it will be very hard for me to search the history webpage to find out them one by one. I am not sure whether there are some tips to try to load the "restore previous session " again for the first firefox browser I closed.

Hi Firefox community,

Do we have any settings in firefox where we can enable/disable dark mode in firefox browser instead of installing a plugin or addon? I am looking something that is offered within the browser instead of a plugin.

Thank you all.

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Every Firefox window hangs on a single image and I am unable to interact with anything for a few seconds. During these seconds, I can see the memory % in the Windows Task Manager slowly climbing until Firefox unfreezes itself, so it seems to be loading stuff back into memory. For example, it'll climb from 55% to 70%, taking its sweet sweet time. I also see some disk usage with 'System' during this time.

This behavior occurs even when I'm active on the browser and at 50% memory. It seems to occur more often once I hit the 60% memory mark.

I'm almost certain that this is a Firefox-specific issue, because I can interact with any other program during this period. It is only Firefox that stops dead in its track.

Is there a way to make this behavior less aggressive? I'd rather not have my alt-tabs freeze every few minutes.

Anyone can give me a hint how to get rid of the frames around the pictures/shortcuts on the new tab page?

link text

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I get a message on Firefox: "To regain access, please make sure that cookies and JavaScript are enabled before reloading the page". But I didn't make make any changes to my Firefox settings so am at a loss. Help! Thanks.

Hello,

For about a week now, Facebook Messenger on desktop (on my profile page at facebook.com) will fail to load. If I click on "See all in Messenger" it will just load indefinitely and not redirect to the new page with all the messages.

I have not installed any new add-ons and Troubleshoot Mode has the exact same issue. A week ago everything was fine. It this a known issue with the latest update?

Is there something I can do?

Please don't tell me to reset firefox. Burning your house down for a minor inconvenience is not a solution. It's as unprofessional of an advice as all those "reinstall windows" tips for absolutely every singe issue. That's not advice, just lack of knowledge.

I returned from holiday yesterday and could not access any of the favourite sites on my homepage. Only the outline of each tile is present on screen, but the rest of the tiles are empty and nothing happens when you click them. I have checked the settings and can change the number of rows of blank tiles shown, but not add any content. What could have happened? I was not there to make any changes to my system.

I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almost nothing shows up (see attached). I have tried the specific address, and also what Google and DuckDuckGo search returned, same result time, although the search returned the English page version. Also, the page loads correctly in Edge, Opera and Chrome. It also works fine using Firefox for Android. Seems to be just on Windows.

Firefox 105.0.3 Windows 10 Dell G5 5587

This is the second time in a week I have filed a report about a page not working. Last time it was a very specific page on a specific site, this time it is a the top level of a fairly generic website. I've been a Firefox user almost since day 1, on windows, unix/linux, and android, and I have not had this much trouble before. And yes I understand this is a volunteer effort, so if there is anything I can do to help get this working let me know.

The timezone on my Gmail and a few other sites automatically changes to Africa/Abidjan time on Firefox. This is not an issue with my device as I've checked the timezone on system preferences and it is correctly set to my local time. Additionally, the timezone appears to be correct on other browsers. I checked Firefox on another device and found the same problem.

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

I can change the color of links and background in Firefox options. But i want only to change the colour of visited links on all pages and NOT also the colors of background and text. These 2 options are connected which is not practically i mean.

Are there addons who could do this? thx

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Cannot access banking website - get page that is all type-written down the left side, credit card site says I need to up date my browser, computer says it is up to date; downloaded and reinstalled firefox - no change i don't know what to do next