Firefox 技術支援討論區

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

This can't be described over words, they work but only sometimes they're just...... not working as intended , not responding at times and just...... refer to this unlisted YouTube video I uploaded, linked here

https://www.nhlottery.com

Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent, etc. However, as of today, staff have reported it is up and running with no risk.

I have an account that I am unable to access due to browsers reporting security issues. I don't know what to do? Im sooooooo not a techie, but I can follow directions. Help! ST

Cannot access banking website - get page that is all type-written down the left side, credit card site says I need to up date my browser, computer says it is up to date; downloaded and reinstalled firefox - no change i don't know what to do next

After downloading Windows 11 the scroll bar for email lists in SmarterMail no longer appears. I don't have this problem with MS Edge, but I'd like to keep using Firefox.

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.

When I go into Firefox & I bring up my bank for example if I go to another tab to bring up something else most times it won't do it. So then I have to shut it down & open it up again which is intensly annoying. This never used to happen say a year ago.

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywhere why that issue keeps popping up because I've used firefox nightly and haven't had that issue at all. Any help would be appreciated!

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

When i open a new tab it opens https://find-it.pro/ i don't have extensions that open it Can someone help Thanks

Hi.

After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my computer from auto-entering sleep mode. Even if the streams on the 2 tabs are paused.

I don't have this issue on Chrome, I can leave the tabs opened there and my PC can enter sleep mode no problem. The thing is I want to keep using Mozilla because I got used to it and because it's not based on Chromium.

If you need more information just say so. Thanks for the help in advance! Peter.

I have installed every update that you have provided, and allowed the install at my discretion. Question; why is it I have no problems at all in any way until I allowed these updated to install. I have never had so many times when the screen stall's, even had to restart the PC with the reset button. Your updates are getting worse and worse :( When I last installed Firefox, I had limited and or no problems with this program, and yet you claim every time you update that you are fixing bugs, glitches, and a whole load of other stuff, but I never had any of these thing's happen until you started updating :( Can you please stop messing with a program that works properly, but putting it back too a version that works without constant problems :(