Firefox 技術支援討論區

Why does every update include loads of stuff that worked fine before but then gets broken?

BBC News webpage - always was fine - update 105.0 arrived - now has to be zoomed down to display correctly on a 12" Macbook. Default appears to be trying to display a mobile layout.

I don't want to have to adjust the zoom every time I look at it. And I don't want to set the zoom to 90% for everything.

Any suggestions for a cure? Thanks.

Every time windows updates, Firefox will not open websites and gives Secure Connection Failed error, even website to download Firefox. Edge and Chrome open the websites fine. Last time I downloaded earlier manual install Firefox and it would open the websites fine, but it would not update when prompt came up saying update available. Windows just updated and most of the websites I need/use will not open in Firefox, even the federal government websites like USPS.com. It is getting to be too much hassle and I am considering to change main browser, even though I like Firefox (when working properly) better than the others. "Fixes" I found with internet searches do not work. Firefox was upgraded to 105.0 (64-bit), the latest version according to website. (Note: Had to download using Edge, Firefox gave Secure Connection Failed error when clicked on download button.)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Good morning. As the title suggests, Firefox suddenly doesn't work after a windows 10 update a few days ago. The videos play, but the audio doesn't work. Microsoft Edge plays audio smoothly.

I tried to: - Clean the cache - Clean cookies - Check permissions for sites (automatically play Audio / Video etc.) - Restore Mozilla - Restart PC - Uninstall Mozilla - Check in the volume mixer that Mozilla was not muted - Check that the tab wasn´t muted. - Check in Settings > Sound to see that Mozilla is present among the various programs used by the Sound Card - Checked if Mozilla played with another account - Used Troubleshooting mode

I don´t know what else to do, I don´t recall touching anything but Bluetooth Settings from time to time to reconnect my Headphones.

For the last few days I've experienced this issue on the https://bank.barclays.co.uk/ login page (at its second step, the "PINSentry card reader" option, reached after entering basic account details):

• the page is very wide indeed (too wide for the window),
• the graphics are distorted (stretched horizontally), and
• one of the text entry boxes has fallen off the left edge of the window (even though the window's horizontal scrollbar is dragged all the way to the left).

See the attached screen-grab.

I experience this consistently, with Firefox rel 104.0.2 and rel 105.0 (both on Win10). It happens on my desktop PC and on a laptop (also running Firefox 105.0 on Win10). It happens in "normal" AND in Firefox's "Troubleshooting" modes. I have tried using "clear cookies and site data" for "barclays.co.uk", but the problem persists.

One workaround is to do (menu command) "View > Page Style > No Style" (or "View > Enter Reader View)"; the page layout goes squiffy but at least the all the text entry boxes are now accessible. Another workaround is to use MS Edge instead of Firefox (but my preferred browser is Firefox...)

Is this a known issue? Can you suggest a fix?

NB when I do Tools > Page Info, the "General" tab reports "viewport= width= device-width, initial scale= 1". I don't know if that's relevant.

Also on "Tools > Page Info > Media" tab, when I select one of the listed graphic elements, its preview window also renders the graphic stretched. But when I copy that graphic's URL (e.g. "https://bank.barclays.co.uk/authlogin/img/PINsentry_cardreader_card_number.png") and enter that URL into the browser's address bar, then it successfully (and correctly) displays that isolated graphic element, without any stretching.

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

I have Windows 10 on my desktop computer. Yesterday Firefox updated to version 105. Now when I launch Firefox, and my HomePage loads, the address bar appears highlighted already (like as if I had clicked on it to type in a website). It was never like this before. I tried making Firefox the default homepage- still did it. I went back and set my favorite home page back in- still did it. I also re-started Firefox between each change. Is this a "glitch" with the last update? Is there any "about:config" setting that I need to change settings on? I'd appreciate any help, I know this is a minor problem but it is very frustrating! There have been many changes Firefox has made in the past that luckily I've been able to disable, but I cannot find anything to fix this one.

Hello, I just had Firefox update the software. Now when I go to BassPro.com or Cabelas.com none of the pictures of items are loading. If I go to a specific page that has say camping equipment, the item descriptions are there with no picture. If I click on an item the text is there for the product but no picture.

Thanks! Bill QuackerNJ@comcast.net

Since Firefox upgraded to 105.0 in the past day, every time I open it, my malware detection software gives me a notice that it has blocked malware. Here is a printout from the software:

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 9/21/22 Protection Event Time: 9:36 AM Log File: c45b2d49-39ba-11ed-95d2-7824af3be113.json

-Software Information- Version: 4.5.14.210 Components Version: 1.0.1751 Update Package Version: 1.0.60359 License: Premium

-System Information- OS: Windows 10 (Build 19044.2006) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1, C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Malware Domain: pki-goog.l.google.com IP Address: 142.250.191.131 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe (end)

So it appears that Firefox (and perhaps google) is showing up as a malicious website. Any idea why this is occurring? FWIW, my start page is startpage.com. The alert also appears even when I search using DuckDuckGo, and also when I go back to home page.

Any suggestions?

Hi folks,

Firefox 105 boots at a snail's speed on my Win 10 PC PC boot just became painfully slow today, September 21, 2022. It was so bad, I thought the worst for the machine. Made me check to see if a new Firefox version was pushed. It was. I turn off my PC daily, just FYI. My drives are nowhere near full, 50% for the fullest. Before the push, all was fine. The C drive with Windows resident is an SSD, which I don't defrag. Its at 50% capacity. Task Manager shows 5.1 of 7.9 GB of memory in use, most of it for Firefox. (PC was new in 2018)

Until now, the system was quick.

Does booting edge do some stealth shenanigans to Firefox ? I had to use it the other day, as Firefox wasn't supported.

Please advise ...

Thank you, Amy

When I click on any tab from the bookmarks toolbar it opens in a new tab but before it use to open in the same tab (the one I was in) except for new tab. For Ex - I am using YouTube and then I clicked on Google Drive (from Bookmarks toolbar) then Google Drive opens in a new tab instead of getting opened in the same YouTube tab. Before it didn't use to happen but now its happening, idk why. Please resolve this as soon as possible.

21 Sep 2022 Starting today, when trying to open Youtube, Firefox began rejecting access with the message "Secure Connection Failed Error code: SSL_ERROR_RX_RECORD_TOO_LONG". Only applies to Youtube, no other site affected. Updated Firefox to latest version, 105.0, still no access. Tried various proposed solutions which failed, ended up adding the Youtube URL to the list of trusted sites (first site ever added). That allowed Youtube to open. But when I tried to login to Youtube, I got the same error message. I added the login URL to my trusted sites, but then when I next tried to open Youtube, I was blocked again by the same message. Win 10 home, version 21h1, OS build 19043.2006 Help please. Axel Wilkinson

I'm having audio issues in firefox but not elsewhere like edge, where audio will cut for 0.1s every few seconds. I've cleared cookies/cache and this has not helped, any suggestions?