Firefox 技術支援討論區

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can type the first word with no problem. I hit the space bar and it spaces correctly. However, when I type the first letter of the second word, the letter appears BUT IT BACKSPACES AND ELIMINATES THE SPACE. If I want to type "That is not..." I get "Thatisnot..." (When I enter the i and n, it backspaced.) As you can see from this post, it's not my keyboard. I can post my thoughts in Word and paste the entry onto the news site just fine.

It's related to Firefox, because if I switch over to that god-awful Edge, it doesn't happen. Any ideas?

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

The "ask where to save downloads" option does not work. It always downloads to the default folder. When you check the AWTSD box, it DOES NOT grey-out the "save to" folder destination. So I'm not sure where the error is. Is it because the "save to" folder is not greyed-out that it saves to that folder, or is it because the check box for "ask where to save downloads" doesn't actually enable the "save to" pop-up window? Thank you in advance for any and all assistance with this!

Firefox consistantly crashes on

• page load
• interacting with a page before it fully loads
• dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

• bp-94031d7d-e807-400a-914e-22c570220907
• bp-bd1fe716-1eba-4539-ac01-773710220907
• bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
• bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

I downloaded Firefox; I had problems with my computer and erroneously thought it might be the browser, so I deleted Firefox. Now i re-downloaded Firefox. How can I get my bookmarks menu back to the latest download? Thanks you for any help!!

Hi, below is a crash report code from my firefox.

bp-eb9306b1-8d94-4c25-8ed6-5e6550220907

It started a few days ago. Tabs of latest version firefox started to crash, later firefox started to suddenly close itself spontaneously, and more later I had blue screens. So I decided to format.

Now I have clean install windows 7 ultimate SP1 on a new formatted samsung SSD EVO 870 (1TB) on the C: partition

I downloaded mozilla firefox (104.0.2 x64). But still sometimes it crashes individual tabs that prompts me to "reload this tab" or something like that.

And sometimes the main window spontaneously and suddenly dissappear with all its tabs, without any warning. It can be a few seconds later after I launch firefox, or a few minutes later, or with some typing or mouse action. I also try to take no action and only wait, but it closed again. I tried troubleshoot mode and wait, but it closed again.

I have no addons. I uninstalled firefox and reinstall. nothing changed. All my installations are new and clean. Whats wrong? I need your help.

Hi

I have devloped a website using Divi. I put a video on a webpage and when the video plays I can only hear the audio and no images. I have removed the extensions and reset firefox. The only way I could get it to work was to run the browser in trouble shoot mode.

The webpage with the video is http://lifecoach-london-com.stackstaging.com/about-me-life-coach-london/

Can you please advise what the issue could be.

Hello.good time.Please, please optimize the amount of RAM. My system only has 2 GB of RAM and the possibility of hanging increases significantly Thank you for your follow-up and response

I have attempted to restore my bookmarks from the Manage Bookmarks tab using Restore and selecting the available option (only 1 available), but it fails to restore my bookmarks. I lost history and passwords as well. I am running Firefox 104.0.2 on a 2015 Apple Macbook Pro. This is also the case on my 2018 Apple Macbook Pro as well.

 Also cannot restore from Old Firefox Data that is on my Desktop.

 I rarely use the 2018 Macbook, so this must be due to a software update of some sort since it is effecting both machines.

I seem to have no control over what shortcuts appear on my opening tap page. Some sites are appearing there I have not accessed or have no account with. I am not sure how these merchants are accessing FF. I refreshed and also tried a few things I've found here and no luck. How do I remove shortcuts I do not want and stop sites from adding shortcuts?

Yesterday on Fox News chat the space between words suddenly started disappearing. The space bar will move the cursor only once, then the next letter typed will not space. It only does it in Firefox, not in any other browser. The problem has not presented itself in any other app or in windows. Any solutions?

I do not know how I did it, but I managed to remove my bookmarks from the my tool bar and tried every answer I could find in the support topics. I use the bookmarks constantly and I need some help... I am lost.

When I log onto www.melaleuca.com I can navigate through all the products but I CANNOT see the product description! I won't order anything unless I can see the label ingredients, quantity, etc. When I double click on the product, all that happens is a blue border appears around the item and that is all. Can you fix this? I've added melaleuca to the add-ons list, but that did not help.