When I first load firefox I have been getting the error "Firefox has stopped working for a few years now. Close the program". I do not click the link to close the program…
When I first load firefox I have been getting the error "Firefox has stopped working for a few years now. Close the program". I do not click the link to close the program I click the "X" at the top right of the popup window. That will initiate a reload of the page. But, the page loads with none of the graphics loading. If I click the refresh button myself my page will load just fine. The only reason I even did an upgrade was because it would not let me load ANY page and kept saying my flash player was out of date and had to be updated. I did update flash but Firefox would still not work. A couple months ago I tried to do an upgrade which crashed. I ended up doing an uninstall and installed the latest version. I lost everything including my profile. After much searching for answers using Google Chrome I finally found out how to retrieve a copy of my old profile and help on how to install it. I did an upgrade this week which I had to do from Google Chrome but at least it worked and I didn't have to lose anything. But, then it would not use flash so I had to again use Google Chrome to get flash to download and install the correct update. You know... all that NPAPI and NPAPI crap because Firefox uses a different version of flash player than Internet Explorer or Google Chrome. I am currently using version 72.0.2 of Firefox. I had installed an update for Flash player before updating Firefox. I had to reinstall the version of Flash that I had just installed. I am now running version 220.127.116.111. Firefox still stops working and I still have to jump through the hoops of reloading it. I am NOT going to update my Windows 7 Home because I do not want Windows 10. If I try to update my graphics card MS will force me to upgrade Windows. They stopped supporting Windows 7. The only good thing is that now it does not open the library item on boot that even after following instructions to turn off kept loading anyway. All that installing and reinstalling eats up a lot of my metered data allowance so the next time I will probably just uninstall Firefox. I forgot to say that NO I DO NOT OWN A SMART PHONE AND DO NOT PLAN ON GETTING ONE. MY DESKTOP PC WORKS JUST FINE. I DO NOT NEED TO DOWNLOAD AN APP EVERY TIME I WANT TO DO ANYTHING. If using computers for the past 40 years has taught me anything it is all about putting money in someone's pocket and making it easier for thieves to destroy my life. I am sorry that the youth of today are stupid and want things to be easy and do not realize the expense to their very existence. I do not want you to fix anything. I apologize for my attitude. I just needed to vent.
I have tried everything on your website including 7.3 beta and the product doesn't install and when it does come up freezes the computer in seconds.
I have tried 7.2 Firefox several times only with failure. When it does install I can only use it for a minutes before it freezes up. This has happened 3 times just readin…
I have tried 7.2 Firefox several times only with failure. When it does install I can only use it for a minutes before it freezes up. This has happened 3 times just reading Mozilla.org help pages. I have tried the windows 64 version and it didn't work at all. The 7.3 beta version worked the best out of them working for several minutes before becoming non-responsive. 7.3 beta also installed in minutes versus a quarter hour. however it started to freeze up again like 7.2 and there was no images or other things going on that would take a large draw on the processor. Since I have read about prior versions of the software preventing future installs from working like Mozilla profile is not usually uninstalled like it says on your website I cleaned as much of Firefox off as I could including using Kaspersky disk cleaners. 7.3 beta will not install anymore.
I have tried running the firefox installer as administrator. I have taken all flash players off the computer and anything from Adobe. Turning off hardware accelerator causes it to freeze up instantly.
I have tried to turn on the crash reporter option in settings but it dosen't seem to work.
The worst part is it seems nothing I have done can actually remove it and it is running in the background and interfering with other web browsers.
I have even tried CCleaner and it only freezes up.
Any help would be welcome.