Firefox 技術支援討論區

I teach a college course online at Foothill College, and I am unable to see my Zoom account. I can see it on Google Chrome, but I prefer working in Firefox. Can you problem solve this issue?

Thank you,

Prof Doren Robbins

It's hard to be polite because of my major frustration with these issues which have been going on way to long...almost a year. It started with an "upgrade"....went backwards not forward in function...when certain emails from places I've subscribed to came thru with no images, just verbal highlights. Clicking on those links to read more ended up with the New Tab thing moving back and forth forever and then I get the note "Secure Connection Failed:PR_END_OF_FILE_ERROR. It did this, the first time, for almost two months and then suddenly cured itself. Next time an upgrade happened I was back to square one. Time line for self fix was a bit shorter, but well over a month. Ditto several more times. I did all the looking and reading and nothing offered helped resolve this issue. More recently...the last month or so...I get ZERO images on incoming emails, regardless who, what, when sends them. For instance, I got a poster, announcing an upcoming art show. I got nothing but blank boxes. Having had this issue with other emails, I've learned that I have to create a forwarded email in order to see any images. I'm still dealing with the inability to open articles, web sites, etc, from and email or other site I'm looking at that may have something of interest. I'm about to pull the plug on FoxFire if this keeps up!!!!

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Hello, I listed this is the "Other" section because it involves more than just installation of Firefox. I am using version 97.0.2 and will be installing the most current version within a day or so. I have NO issues with the current version, nor expect any with any future updates I install. With that being stated I will ask my question...

I have a CCTV setup at my home that have the feature of web remote viewing and control. I don't use any other browser other than Firefox...have uninstalled both IE11 and Edge, blocking Edge from being reinstalled. I can NOT use the CCTVs remote web feature because their software is out-dated and I suspect unsupported any longer. I have already downloaded and installed the Firefox required web plug-in but the version of Firefox is TOO NEW. The Software suggested that I install an older version of the 32-Bit Firefox, version 56 or 57 if my memory is correct...

I current Firefox is 64-Bit, installed on the C Drive. Can I install a second Firefox, 32-Bit on perhaps my D or E Drive without corrupting my 64-Bit install and profile? I understand that doing so, and using the older version then there would be a security issue fore prolonged browsing. But, when using this older version to access my CCTV...once done, I would no longer browse with that older version of Firefox. A temporary and quick solution. A 10 minute browsing in a once in a great while exception.

Your feedback and support would be greatly appreciated?

~PB1

To Whom It May Concern:

Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to:

I. Ensure Javascript is on. (The blog told me to type settings.config directly into the address bar.)

II. Type a web address in and go to it directly rather than having it always search via the preferred search engine (DuckDuckGo). It offers me every option in the Awesome Bar drop down menu (Facebook, Google, Wikipedia, etc.) except going directly to a website. I have already tried turning off the default, "Use the address bar for search and navigation," and switched to "Add searchbar in toolbar." Both still automatically search with DuckDuckGo and do not give any option to go directly to a website. This is incredibly frustrating! I don't want Awesome Bar; I just want an IP bar. What happened to plain old-fashioned Internet browsing, please?

Thank you for advising. I cannot contact Harvard IT about their website requiring Javascript until I ensure that Javascript is enabled.

Pax, Aaron

I've been trying to open Weather Underground with Firefox using my new Macbook Pro (Monterey 12.3.1). The site pops up momentarily and then automatically jumps to a blank white screen. I could open it with Firefox on my old Macbook air and never had this problem. Any advice would be greatly appreciated.

Thanks, Gary

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears saying (Restore old session) I need it Firefox to stay opened when the laptop goes to sleep. How can I fix that? Thanks in advance.

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase.

Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new version. Is there some new step to take in this version when switching profiles? How to bring an older version of Firefox and older profiles from Backup to replace what's now unworkable... and regain my important data? Thank you for your timely, much needed help.

I came across this article https://brave.com/popular-browsers-first-run/ which says the following

> A granular description of the device was also included in this payload: an Apple Model ID (if any), details about the CPU (e.g. cores, extensions, family, L3 and L2 cache, model number, speed, vendor), graphics card and display settings (e.g. name of graphics card, full on-disk address to drivers, driver dates, vendor, version, whether or not the GPU is active, amount of on-board memory, current state of D2D and DWrite, a granular set of feature flags, connected displays (how many, resolutions, refresh rates), hard drives (e.g. model names, type), operating system (e.g. name, date of install, locale, version, granular windows build number), security software (e.g. names of anti-spyware, antivirus, and firewalls in use), and more. > > One of the more interesting observations about this Telemetry payload is the presence of a key called environment.settings.telemetryEnabled, which was set to false. Presumably this would mean no such telemetry calls would be made, which clearly was not the case.

And was wondering if Firefox can shed more light on why it seems that disabling telemetry apparently does not stop the pingsender process?

This is the issue: anytime I have firefox open, it is running between 16%-30% CPU usage (consequently running a train on my battery when not plugged in, and making the laptop fan go wild 100% of the time, reducing battery life from a normal of 2-3 hours to less than an hour). It doesn't matter if I disabled ALL addons/extensions, same issue; closed all tabs, issue persists; turned off "restore tabs after I close firefox", issue persists; cleared all but the last 2 months of browser history, issue persists; flipped all performance/use hardware acceleration settings on and off again, issue persists; loaded firefox in safe mode, issue persists. I've searched through all possible similar solutions given on these forums, and none of them have helped, I'm at my wits end here because chrome will not do anything near this on the same computer even with like a dozen tabs open.

I have firefox on multiple computers with windows 10, both laptop and desktop, and this issue is only occurring on a single laptop of mine with windows 10, a mobile i7 processor from 2018, 16gb ram, and a mobile nvidia 1050ti gpu, so it's not like this is an underpowered laptop. I keep my browser updated, my windows updated, my graphics drivers updated, and my addons/extensions updated regularly. This only started in the last few days and the only thing that changed was a windows update (minor not major), but again it's literally only firefox that is having this issue.

Hi,

I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.7).

When using the following custom theme the bookmarks toolbar does not show up, and the Extensions or Themes sections under settings do not work. Sync does not seem to work correctly too.

https://color.firefox.com/?theme=XQAAAAKHAQAAAAAAAABBqYhm849SC...

I believe this only started happening recently (within the past updates on or before 99.0.1).

Does anyone know if there's a bug in the recent Firefox update or if something else is the issue?

Thanks, HC

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can I remove that from the system? Please let me know Thanks.

Hello team,

In our website www.beutics.com is facing loading issues in mozilla browser use by computer. there no issues in mobile app & any other browser. can you please help me to fix this issues.

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Hi,

I use firefox, with synced settings, at both home and my place of work. I try to manage cookies so my Spotify always remains logged it when I open my bookmark. This works on my home computer, but doesn't seem to work on my office computer.

I've looked at the setting and to me they appear the same. I'm only slightly know what I'm doing so any help would be grately appriciated! One system is a Mac and one is a Windows - unsure if that would make any kind of difference.

Thanks, Andrew

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet connection is fine. What could be the issue?

I have tried to Install Firefox Multiple Times. Firefox doesn't retrieve any pages when searched (Example:google.com). Even the Settings option is not opening. It is all blank Page.

Tried various options like Refresh, trouble shoot mode, Restarting, System Updates, Uninstalling Visual Studio, Changing Proxy. Nothing works. Kindly help on this solution.