Firefox 技術支援討論區

Since signing on to a Hillsdale College information page, multiple pop ups in the upper right corner from explore.information.com/these -50-popular .... appear. They are identical but keep on appearing after unsubscribing. whenever the screen is opened again, they reappear. Please help.

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Dear Firefox

                                                      SEASONAL GREETINGS

Just about a week ago after my last Firefox upgrade, the browser started weirdly. The style, characters, boxes and bands were abnormally changing sizes. I tried using Firefox settings: Zoom all to no avail. I went into System display and did advanced scaling and it was of no help. I further went on System Restore and Resetting my computer and it was all the same.

I removed all add-ons, cleared both Firefox and the Systems Caches and carried malware clean up of my computer. I also carried out troubleshoot and the computer informed me there was no malware in the system using Windows Defender.

After carrying out any the above when I restart the computer all the values change to their abnormal values with very large Firefox Interface, the bands and spaces including the URL address bar appear abnormally large. When I use the mouse, sections of the browser moves all across the page uncontrollably. This happened for over a week. Hence I could not access my AOL email.

Though risky as you advised against, I had to download a lower version : 82.0.3 which appears to steadier and then managed to access my email and other apps, like YouTube, Facebook, Twitter(X), etc.

Within this period I had the same problem with my second preferred browser - Yandex. I contacted their Support Team and explained to them what was happening. They asked me to send screen short the problem. I took the screenshot and found out that in the Interface at the top the size was shown to to be 66%, but yet the band spaces and characters were abnormally large.

They wrote back thanking me with the advice to open browser://flags in their Yandex browser, and there disable "Enable 125% scaling factor" option by selecting "Disable". When I carried out their instruction, just like magic, the Yandex browser returned to normality.

Firefox, do you have such a function so as to advice me? You probably would have to get your developers into this matter. My honest opinion is that Firefox is rushing out hastily with upgrades. Hence the problems. On the Internet there are many complaints about the instability of Firefox.

Thanks in advance in hearing me out.

DR CLEMENT AKATENG MD

Hello!

I can't figure out what setting to fix this: every time I click to open a new window, about 35 tabs automatically open up that I have closed several times in the past. I simply want one new window without any previously opened tabs.

I've tried:

• clearing my entire search history several times
• shutting down Firefox and reopening (which opens up all those tabs)
• uninstalling Firefox and reinstalling it
• initiating the latest Firefox updates
• restarting my computer
• turning my computer on and off
• looking through every single preference in my Firefox settings (I've unchecked anywhere it talks about opening tabs)
• reading various articles on Firefox's support page and on other support websites to try to figure this out (there's little info on this problem; the support is mostly about how to save previously opened tabs

Please help! I'm tired of having to close down all these tabs every single time I have to restart my computer or have to shut down Firefox. It slows down everything I'm trying to do.

Thank you!

Hello,

I am experiencing a persistent issue with web browsers on my Lenovo Legion T5 26IAB running Windows 11 Home. Regardless of whether I use Mozilla Firefox, the browser frequently crashes. This happens at least once a day, and it seems to be unrelated to the number of tabs open or the specific content being viewed. I did the help -> diagnose mode without plugin and it crashed too, im not sure what this is realted to.

The crashes often present with an error message suggesting a failure in the new tabs or trying to load a old one, despite the fact that my system's RAM usage is typically around 60-70%. I have already updated the BIOS, Lenovo drivers, and NVIDIA graphics drivers, but the issue persists.

I'm seeking advice on what might be causing these browser crashes. Is it possible that there's a compatibility issue with Windows 11 Home? Could it be related to the graphics card or its drivers, even though they are up-to-date? I have not changed the power cable from my old PC; could this be a factor?

Any insights, suggestions, or similar experiences would be greatly appreciated. I'm trying to determine if this is a hardware issue, a driver conflict, or something else entirely.

Thank you in advance for your help.

'why are there false tabs open when i restore the session? i know wich ones were open yesterday and today it click on firefox and all tabs are wrong. tabs i didnt use fore months are opend wtf can i do????

I use Firefox on my Win11 and Win10 PCs. The Win11 version of Firefox has a button to restore the recent closed button, but the Win10 version doesn't. I wonder why?

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

I know that Tor has this thing for fingerprinting and I also want to know If i can turn it on for Firefox because I like how it looks. Is there a way I could turn it on? I heard it's called fingerprinting letterboxing or something.

Often times when I open a new tab, I get a dot that goes back and forth and will not open the tab. This seems to happen if I don't use Firefox for a few minutes. It's like its trying to open but can't.

I have been using Firefox on my Huawei P29 for several years. I have Google UK set as my search engine and on my home page and this has been fine for years. Two or three days ago when I loaded Firefox Google UK and Google.com wouldn't display. The link flashes in the top bar but the page stays blank. They will load in Chrome and in Firefox if I have desk top mode switched on, but not in android mode. I have uninstalled and reinstalled Firefox, cleared the browser cache but no change. Getting pretty fed up with wasting my time sorting it out. Is it the Huawei phone or Firefox's last update?

Fix the problem ! If I set up a set of bookmarks and web sites to be opened on startup of Firefox, then use them and save that list forever until I change it.

That is how you product worked until this week. Now, it sucks. And why does the header say that my options are controlled by my organization ? This is my private computer, belongs to me, not any organization !

Hello My bank stores my device name in order to simplify the log-in process What they fond for me is "my firefox"+ a timestamp Naturally the timestamp does not allows me to be recognized next time... I looked through the parameters and the help subjects but could not find how to personnalize this device name

Can you help pls ?

Christian

Hi,

I've been using the following in userChrome.css for many years

1. menu_close { display: -moz-box !important; }

to restore "Close Tab" in the File menu, based on cor-el's response regarding restoring menu_bookmarkAllTabs here:

https://support.mozilla.org/en-US/questions/799856

This stopped working some time ago and I am finally getting around to asking why.

I do have toolkit.legacyUserProfileCustomizations.stylesheets set to true, and other items in userChrome.css are working.

I am using 121.0 at home and 115.0 ESR at work and see the same (i.e. no "Close Tab"), in both cases on Debian testing. I do see this menu item when using the keyboard to open the File menu.

Any idea why this no longer works?

thank you, Greg

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the drive now. How do I pull all the information that was in Firefox (bookmarks, open tabs when laptop died, etc.) from the old drive to the new laptop?

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it.

Thank you, Christopher