Firefox 技術支援討論區

I tried changing my IP address with a free IP address in Network Settings but that didn't work (because I searched my address online and it didn't change) so I added Firefox "Hide my IP" extension and that didn't work, either. I went to a few websites and I got popups telling me I needed to hide my IP address. How can I change my IP address without paying for a VPN?

duplicate of /questions/1437910 thread.

I downloaded Firefox update and now I can't access Yahoo email account

I have a Ledger Nano S crypto wallet. Not all cryptos show directly in my Ledger and I wish to use MetaMask to view them. When using Chrome, with my Ledger connected and active, my Ledger doesn't connect due to "unknown error". When using Firefox, with my Ledger connected and active, my Ledger similarly doesn't connect due to "unknown error" although in this case there was an additional screen note from Firefox regarding "ongoing problems connecting Ledger devices to MetaMask (origin April 23?)". When using Brave browser there is not a problem viewing my tokens (although a different problem is that I lose token upgrade functionality - hence my desire to connect Ledger to MetaMask using a different browser - preferably Firefox). I use the latest versions of the browsers and Windows 10 in conjunction with Avast One anti-virus. I’ve also cleared cookies and cache several times. All drivers and software are up to date. Any thoughts on rectifying my connection problem please?

Locking this thread, please continue here: [/questions/1437977]
I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

Subject: Urgent: Request for Account Restoration

Dear Firefox Support Team,

I hope this message finds you well. My name is Ray Bann, and I recently experienced an issue with my Firefox Nightly browser after a system restore on my personal computer earlier today.

Following the system restore, my Firefox Nightly browser was successfully restored; however, to my dismay, all of my meticulously organized bookmarks and passwords from my Firefox account disappeared. Despite numerous attempts, I was unable to retrieve them using the Sync feature, even after multiple logins.

I kindly request your assistance in restoring my Firefox account to a previous state, preferably within the last 2-3 days, to ensure the recovery of my bookmarks. The information related to my account is as follows:

   Display Name: Ray Bann
   Primary Email: rayalessandrobann@gmail.com
   Secondary Email: ravasz.laszlo1987@gmail.com

If additional information is required to process this request, please let me know, and I will promptly provide any necessary details.

I understand the importance of data security and appreciate your prompt attention to this matter. Thank you for your assistance in restoring my Firefox account.

Best regards, Ray Bann

Trying to save a web page as a PDF to Evernote; error message Can't tell if this is an Evernote problem or a Firefox problem. 1. Click the "Print" button on the web page. 2. Scroll down to "print using system dialog". 3. Click the "PDF" button and scroll down to "Save PDF to Evernote". Error message appears: "error running print workflow". I've used this function many times before and it has worked with no problems. (I tried the "Mail PDF with Postbox" option on the PDF menu and it works.)

Looking to restore the bookmarks and saved logins. They accidentally ended up in the trash. I retrieved the files from the trash but now have no idea what to do with these pieces as shown in the "Uploaded images". Any advice is greatly appreciated. Hoping someone can say: "this is where the saved login data is located and this is where the book marks are located AND this is where they need to be reinserted. Thanks in advance.

In MacOS preferences I made a shortcut for Firefox for sharing a bookmark to Notes. I have several tabs open. I switch to some tab and press my shortcut. Everything happens just like when I share manually – either via the File-Share menu bar or by right-clicking on the bookmark. The bug when using my created shortcut is that it still only shares one tab – the first one. Clicking on another tab and pressing the shortcut again shares the first one, not the newly active one.

In Brave browser same thing works fine. Firefox + Waterfox tried and tested and the same bug.

Thanks a lot for your help

Hi,

How safe are bookmarks in general within my account?

If a file path is bookmarked does this provide file mgmt and hierarchy exposure to internet/ai hacking or use? - If feasible, would that mean every folder and file within the directory path is compromised? - Does this change if hyperlinks? Easier / harder?

Thanks for your assistance! Jared

ps - how many more signatures are required for the petition to hold microsoft accountable?

After Firefox update I cant se my work computer via Chrome remote desktop When i Log in there´s onlya grey page and i cant see my desktop on my work computer This have been working for 4 years but not the last 2 months

Best regards Monika Edén

Recently, whenever I try to login to a website, firefox is suggesting an email that has never been used on this device/account and I don't even know who's email it is. How do I clear this from the memory as it is quite inconvenient.

In sites such as Instagram and LinkedIn (these were the ones I noticed this happening), after I close an overlay containing a post and its comments by clicking outside of it, it starts selecting everything, as if I'm holding the mouse button. Clicking again stops selecting. And as fas as I know, this is only in Firefox (doesn't happen in Chrome nor Edge).

I've tried disabling all extensions, and it still happens.

I've also posted this as a reddit thread here, with a video attached showing the problem happening: https://www.reddit.com/r/firefox/comments/19d2fv6/in_firefox_everytime_i_close_an_overlay_it_starts/

my browser was running insanely slow so i decided to close it out only to open it back up to being logged out, tabs gone (but still synced for now) and at least 1 extension which is now no longer available for download gone! i'm p***ed mostly because the extension (enhancer for youtube) was the only good one of it's kind and now it's gone for absolutely no reason. i did not clear any data or cookies prior to this so why?!

Hi, I have been quite satisfied with Firefox for a while, but these problems are ruining the experience for me. 1. The tabs keep refreshing when I switch apps or even when I stay on the browser, just by changing tabs and leaving it open within the session. I usually open a lot of tabs, and this has nothing to do with the inactive ones. 2. I used to be able to play YouTube videos in the background or with my screen off on the Firefox browser on my Android phone without problem. But now the audio keeps pausing and doesn't continue to load, even closes itself after a few seconds of loading. Nothing i've done, including downloading the video playback fix addon, clearing cache, restarting phone and turning off and on data saving mode/background data permission, has fixed this problem.

Firefox will not let me log in to my Lowe's account nor my Petsmart account. I have no trouble using other browsers. Is this a settings issue or a issue between Firefox and those websites?

Hello,

Safari has a menu option to "Close All Windows" (Command, alt W).

I am curious to know why Firefox doesn't.

The only way to close-all that I am aware of, is to quit Firefox and restart. Very frustrating!

There are sub-menu functions for individual tabs and such, but no simple way to clear the browser.

(I'm on Mac OS Sonoma)

Thanks

Almost every Firefox update for the last year has deleted my container tabs.

More recently, while reconstructing my containers for several Google accounts, I pin them as I create each tab. Next time I restart Firefox the pinned containers are there but blank when opened and new unpinned tabs appear for the same containers.

Windows 10 Pro 22h2