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Firefox Browser

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every … (閱讀更多)

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

traderam 於 2 年前 詢問

cor-el 於 2 年前 解答

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linkage through email

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years th… (閱讀更多)

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years they don't recognize my password any longer when I try to log in via a link from an email.

nancydragon 於 2 年前 詢問

Dropa 於 2 年前 解答

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Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (閱讀更多)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

bruce98 於 2 年前 詢問

bruce98 於 2 年前 解答

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Options when right-clicking Firefox in Taskbar

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions? … (閱讀更多)

When I right click Firefox in my taskbar I have a list of "recent" links show up. I have turned this off in about:config but they still show up. Any suggestions?

Doug Sheppard 於 3 年前 詢問

Doug Sheppard 於 2 年前 解答

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Firefox locking up / hangs after using search

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I pre… (閱讀更多)

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I press the show desktop button and then try to reveal Firefox, none of the windows will appear. I'd have to go into Windows Task Manager and be lucky enough to terminate the correct process containing the tab, or else I'd have to start all over again.

lokeyhermit 於 2 年前 詢問

lokeyhermit 於 2 年前 解答

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Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (閱讀更多)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

corvinoconnor 於 3 年前 詢問

Dropa 於 3 年前 解答

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Keeping mouse cursor over new tab button stops adress bar from updating

My problem is this: If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox wil… (閱讀更多)

My problem is this:

If I click on the open new tab button, and then I keep my cursor there, such that I get the little tooltip "Open a new tab (Ctrl+T)..." , Firefox will stop the address bar from updating---it won't show my keyboard inputs, not will it search, or do anything else. This will resolve itself after I move my cursor away from the open new tab button and the tooltip stops showing, even my inputs will appear there.

This quite annoying, especially when opening a tab to search for something quickly...

frz 於 2 年前 詢問

frz 於 2 年前 解答

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Firefox passwords

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i n… (閱讀更多)

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Dudman 於 3 年前 詢問

cor-el 於 3 年前 解答

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Web browser thru Firefox

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has neve… (閱讀更多)

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has never done this before

teffy1 於 2 年前 詢問

YongHan 於 2 年前 解答

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Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (閱讀更多)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

mwhesapa 於 3 年前 詢問

Dropa 於 3 年前 解答

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Opening New Tabs without Switching

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off. What I want to do is be … (閱讀更多)

So for starters I am fully aware of the "When you open a link, image or media in a new tab, switch to it immediately" setting, it is turned off.

What I want to do is be able to open new tabs from my bookmarks bar without immediately switching to them. Regardless of middle mouse click or right click and open new tab. Considering the mentioned setting is turned off I would assume that would solve the problem but it hasn't. It has however made it so when I'm browsing or looking through search engine results it doesn't open a new tab right away. But when I have a home/new tab open and am opening tabs from my bookmarks bar, it unfortunately switches to the new tab immediately. I have had this working on a previous install but am stumped as how to replicate.

Any help appreciated, thank you!

novagriffin14 於 2 年前 詢問

Dropa 於 2 年前 解答

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GMAIL does not update

Hello, for some reason my gmail does not update/sync on firefox when I delete a mail from other devices. I have tried clearing cache. could you please advise?

mohsenbizar 於 2 年前 詢問

Dropa 於 2 年前 解答

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Wrong buttons (apparently gamepad?) for video control in video players

See images. The buttons on video players don't look like play, pause, gear, etc. They look like gamepad buttons. But a gamepad is not connected to my PC and I haven't con… (閱讀更多)

See images. The buttons on video players don't look like play, pause, gear, etc. They look like gamepad buttons. But a gamepad is not connected to my PC and I haven't connected one in months. I have tested it with videos on invidious.snopyta.org and tagesschau.de.

user_15135680201 於 3 年前 詢問

user_15135680201 於 3 年前 解答

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Downloaded files are being downloaded twice even when using Always Ask option for all file types.

I have always set my option for all download file types to "Always Ask" and now Firefox not only asks me where I want to save the downloaded file, but also downloads a co… (閱讀更多)

I have always set my option for all download file types to "Always Ask" and now Firefox not only asks me where I want to save the downloaded file, but also downloads a copy to the Windows Download folder. Why am I getting double downloads? I only want one copy of a downloaded file, not two copies. Now I have to go to my Windows Download folder and delete the duplicate downloaded files. My question is, if my Firefox download option is set for all file types to "Always Ask", then why are you downloading the file twice??? I have specific folders where I want files to reside. I don't want to have to remember to go to my Windows Download folder and delete the duplicate files. How can this duplicate file download problem be fixed?

Long time user, Leo

bussysconsultant 於 2 年前 詢問

James 於 2 年前 解答

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Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (閱讀更多)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

kellerr 於 3 年前 詢問

Dropa 於 3 年前 解答

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (閱讀更多)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

dimitri11 於 2 年前 詢問

dimitri11 於 2 年前 解答

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Saving files instead of opening and saving in TEMP folder!

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my down… (閱讀更多)

Before the recent 1-2 updates, pdfs,pictures and .torrent meta files used to get saved in temp folder which I LOVED very much. Recently these are getting save in my download folder instead of saving in the temp folder.

I changed this setting to allows ask. Still the files are getting saved in the download folder after opening.

Please assist me to resolve this issue. Thanks.

senanindya21 於 3 年前 詢問

Dropa 於 3 年前 解答

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Is with using Google Chrome within Firefox.

Hi, My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022. In short: Both gMail and Google Drive keep saying “… (閱讀更多)

Hi,

My partner has an issue with Google working within Firefox (FF). The problem started around 27 April 2022.

In short:

    • Both gMail and Google Drive keep saying “Ooops … the system encountered a problem (#2003) - Retrying in x s…” and “Not Connected”.
    • The above message may stop for a period and then gMail within FF fails to render its pages properly. Icons go missing. For example the check boxes to the left of the emails disappear while the remainder of the subject lines remains. Menu icons across the top of an open gMail document disappear (like Download, Report Spam and Delete icons ….). This seems to suggest a cache issue.
    • Search within FF using Google fails also. After entering search terms and pressing ENTER, nothing happens.

Note:

  • The stand-alone Google Chrome environment works fine. So gMail, Google Docs, Sheets etc work OK in the stand-alone Google Chrome app.
  • Duck Duck Go search works within the FF browser.
  • I have noted that if I simply log into MY Google Account under Firefox on her PC the same problem occurs.
  • If we log into my PC the problem is not apparent using either of our Google Accounts. So it appears to be an issue on her PC.

I have tried :

  • Flushing the cache in FF for all time, including data. Then rebooted.
  • We have followed your procedures under “Help” ie Runs a Firefox a tune up; used “Diagnose issues” and “cleared the startup cache”.
  • Have run Sophos AND MalwareBytes across the whole laptop. No PUPs or malware detected.

I uninstalled FF using Revo Uninstaller which initially uses the standard FF uninstall exe then it scans the drive for removes all FF files and entries within the Registry; then I re-installed the latest version of FF. Rebooted. No luck here either. I assume there is some remnant file that remains on the hard disk as some settings are retained after a new install.

Hardware: Lenovo ThinkPad , model 20QFS00B00. OS: Windows 10 Pro, vers 10.0.19044 Build 19044, 64 bit Firefox browser: is up-to-date; vers 99.0.1 (64 bit)


I can't find any recent issues related to this specific problem. Please advise what to try next.

Of course I'm happy to provide additional info if required or work through different scenarios to isolate the issue(s).

Thanks in advance for any assistance, Steve Gee

comservmaint 於 2 年前 詢問

jscher2000 - Support Volunteer 於 2 年前 解答