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Could you please help me with a video problem concerning Firefox 48 for Mac and El Capitan 10.11.6 ?

Sometimes when clicking on a news video on "AOL Today" Firefox will instantly crash before even starting the video. Other times the AOL news videos play ok. And then ag… (閱讀更多)

Sometimes when clicking on a news video on "AOL Today" Firefox will instantly crash before even starting the video. Other times the AOL news videos play ok. And then again, when it seems like a video is playing okay, it will stop playing part way through. Since it's not consistent in what it's doing, it's hard to predict when it's going to crash.

In trying to correct the problem, I did a "Refresh Firefox" via the Mozilla Support forum and am still having the same problems. My computer platform is El Capitan version 10.11.6 using Firefox 48.0 for Mac on a 15" MacBook Pro with Retina display. I've been using Firefox for years and have never had so many crashes as I'm having now.

I've just recently upgraded to El Capitan and Firefox 48. Any help you may offer will be greatly appreciated! Thank you for all the time and effort you give in volunteering to help us!

Asked by brmidi 3 年前

Answered by brmidi 3 年前

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Firefox search box is completely non-operational and Firefox freezes/crashes within seconds/minutes of start.

Dramatis Personae: Me (a Chrome user, but attempting to help a Struggling Co-worker) Struggling Coworker (co-worker who is not tech savvy, prefers Firefox, and would like… (閱讀更多)

Dramatis Personae:

Me (a Chrome user, but attempting to help a Struggling Co-worker) Struggling Coworker (co-worker who is not tech savvy, prefers Firefox, and would like to keep the Firefox settings he has been using historically) Poser Coworker (the guy who broke Struggling Coworkers Firefox)

Issue:

I am submitting this on behalf a Struggling Coworker. Last week, Poser Coworker made some kind of changes to Struggling Coworker's preferred Brower, Firefox, supposedly to speed up or make Firefox more efficient. Struggling CW is unsure of what Poser CW did, aside from "remove a series panes." As of writing this post, his Firefox runs for a few seconds or minutes and then crashes. Any fixes involving the search box will not work, as the search box does not execute on anything inputted therein (Firefox just sits there doing nothing, no error message, no thinky icon, just the original input information as entered). The issue is not the internet connection nor the hardware, as Struggling CW is using successfully Chrome as a workaround.

Our IT vendor has traditionally been of limited assistance, so while Struggling CW has engaged IT vendor, it may be more efficient to receive feedback from the Mozilla community, where there are people who know what they are talking about and are motivated to fix the problem (as an example, IT vendor cannot even successfully explain to me or provide me instructions for the proper Outlook settings to get it to work with the email server and security settings that they have arranged, while sales tech company's IT successfully instructed me to set up a complicated security device on a different network, so it's not me!)

I have already attempted the fix recommended here (https://support.mozilla.org/en-US/questions/1075976); the problem persists as described. My objectives here are to get Firefox fully functional without losing any Struggling CW's settings or profile data. The issue, I am guessing, is either with Firefox or some process that Firefox uses with his operating platform and/or his PC).

OS = Windows 7 Professional (64 bit)

PC = Dell Optiplex 3010

Processor = Intel Core i5-3470 CPU @ 3.20 GHz

RAM = 4 GB

Firefox version = 48.0.2.6079

Asked by bluesoulsearcher 3 年前

Answered by jscher2000 3 年前

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Firefox crashes

On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th,… (閱讀更多)

On the morning of October 1st, 2016 I was trying to move April's webhistory into September's Webhistory by tricking my computer into thinking it was still September 30th, so that I wouldn't have to randomly search through the massive category of "older than 6 months" eventually Firefox refused to continue loading pages or even access older pages on my tabhistory. I restarted my computer & allowed an update to Firefox to activate, however when I reactivated Firefox it took a lot longer to load than normal, only for it to show a crash message after about 1 minute each time I tried to start it, safe mode & restarting my PC made no difference.

    Eventually I had the insane idea to copy all of my firefox information onto a flashdrive then completely refresh it on my main computer, however even then there was no difference. In frustration I decided to start using the vastly inferior browser known as internet explorer, I looked into Mozilla support using it. I got this computer in late July 2013, & was extremely careful with it, there were no virus threats or anything on this computer & I'm still using Windows 8.
    This is my most recent crash Crash ID: bp-c995142e-114e-4ae4-a013-4dd1a2161003
    This is probably the oldest Firefox restart crash in the chain Crash ID: bp-f9bd6bcf-f99b-4276-9ac3-e790f2161001

Hopefully this information helps some.

Asked by WaterKirby1994 3 年前

Answered by FredMcD 3 年前

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Firefox crashes

Firefox has been crashing intermittently until yesterday, it began crashing every time I tried to start it. Now I cannot even open it in safe mode. I have tried uninst… (閱讀更多)

Firefox has been crashing intermittently until yesterday, it began crashing every time I tried to start it. Now I cannot even open it in safe mode. I have tried uninstall and reinstall via synaptic on my Linux Mint 17 system. Below is the most recent crash report:

~/.mozilla/firefox/88100gos.default/crashes/events -rw------- 1 joe 9483 Oct 31 09:54 1ff61d2a-e98b-309b-41b01bea-7c8dba8a -rw-rw-r-- 1 joe 111 Oct 31 09:54 1ff61d2a-e98b-309b-41b01bea-7c8dba8a-submission

crash.main.2 1477932860 1ff61d2a-e98b-309b-41b01bea-7c8dba8a TelemetrySessionId=4be2a54e-999f-41b7-a0d3-8c89388eee17 TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161025170804","version":"49.0.2","vendor":"Mozilla","platformVersion":"49.0.2","xpcomAbi":"x86-gcc3","hotfixVersion":null},"partner":{"distributionId":"mint","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":["mint "]},"system":{"memoryMB":2013,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":28,"stepping":10,"l2cacheKB":512,"l3cacheKB":512,"speedMHz":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3"]},"os":{"name":"Linux","version":"3.2.0-23-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"nouveau -- Gallium 0.4 on NVA8","vendorID":"nouveau","deviceID":"Gallium 0.4 on NVA8","subsysID":null,"RAM":null,"driver":null,"driverVersion":"2.1 Mesa 8.0.2","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"disqualified-test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17105},"addons":{"activeAddons":{"firefox@getpocket.com":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.4","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099,"isSystem":true},"e10srollout@mozilla.org":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout"," userDisabled":false,"appDisabled":false,"version":"1.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099,"isSystem":true},"webcompat@mozilla.org":{"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099,"isSystem":true},"ubufox@ubuntu.com":{"blocklisted":false,"description":"Ubuntu Firefox Pack.","name":"Ubuntu Firefox Modifications","userDisabled":false,"appDisabled":false,"version":"3.0","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16595,"updateDay":16595,"isSystem":false}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"49.0.2","scope":4," foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099},"activePlugins":[{"name":"DivX Browser Plug-In","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/divx","video/vnd.divx"],"updateDay":15206},{"name":"RealPlayer 9","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/x-pn-realaudio","application/vnd.rn-realmedia","application/vnd.rn-realaudio","video/vnd.rn-realvideo","audio/x-realaudio","audio/x-pn-realaudio-plugin","application/smil"],"updateDay":15206},{"name":"mplayerplug-in is now gecko-mediaplayer 1.0.4","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false, "disabled":false,"clicktoplay":true,"mimeTypes":["audio/x-mpegurl","video/mpeg","audio/mpeg","video/x-mpeg","video/x-mpeg2","audio/mpeg","audio/x-mpeg","audio/mpeg2","audio/x-mpeg2","audio/mp4","audio/x-mp4","video/mp4","video/x-m4v","video/3gpp","audio/mpeg3","audio/x-mpeg3","audio/x-mpegurl","audio/mp3","application/x-ogg","application/ogg","audio/x-ogg","audio/ogg","video/x-ogg","video/ogg","application/x-vlc-plugin","application/x-google-vlc-plugin","audio/flac","audio/x-flac","video/fli","video/x-fli","video/x-flv","video/flv","video/vnd.vivo","audio/x-matroska","video/x-matroska","application/x-nsv-vp3-mp3","audio/x-mod","audio/x-aiff","audio/basic","audio/x-basic","audio/x-scpls","video/x-mng","audio/webm","audio/x-webm","video/webm","video/x-webm"],"updateDay":15206},{"name":"QuickTime Plug-in 7.6.9","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":[" video/quicktime","video/x-quicktime","image/x-quicktime","video/quicktime","video/quicktime","application/x-quicktimeplayer"],"updateDay":15206},{"name":"Windows Media Player Plug-in","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/asx","video/x-ms-asf-plugin","video/x-msvideo","video/msvideo","application/x-mplayer2","video/x-mplayer2","application/x-ms-wmv","video/x-ms-asf","video/x-ms-asx","video/x-ms-wm","video/x-ms-wmv","audio/x-ms-wmv","video/x-ms-wmp","application/x-ms-wmp","video/x-ms-wvx","audio/x-ms-wax","audio/x-ms-wma","application/x-drm-v2","audio/wav","audio/x-wav"],"updateDay":15206},{"name":"IcedTea-Web Plugin (using IcedTea-Web 1.2 (1.2-2ubuntu1))","version":"","description":"The <a href=\\"http://icedtea.classpath.org/wiki/IcedTea-Web\\">IcedTea-Web Plugin</a> executes Java app","blocklisted":false,"disabled":false," clicktoplay":true,"mimeTypes":["application/x-java-vm","application/x-java-applet","application/x-java-applet;version=1.1","application/x-java-applet;version=1.1.1","application/x-java-applet;version=1.1.2","application/x-java-applet;version=1.1.3","application/x-java-applet;version=1.2","application/x-java-applet;version=1.2.1","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.3","application/x-java-applet;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-applet;version=1.6","application/x-java-applet;version=1.7","application/x-java-applet;jpi-version=1.7.0_50","application/x-java-bean","application/x-java-bean;version=1.1","application/x-java-bean;version=1.1.1","application/x-java-bean;version=1.1.2","application/x-java-bean;version=1.1.3","application/x-java-bean;version=1.2","application/x-java-bean;version=1.2.1","application/ x-java-bean;version=1.2.2","application/x-java-bean;version=1.3","application/x-java-bean;version=1.3.1","application/x-java-bean;version=1.4","application/x-java-bean;version=1.4.1","application/x-java-bean;version=1.4.2","application/x-java-bean;version=1.5","application/x-java-bean;version=1.6","application/x-java-bean;version=1.7","application/x-java-bean;jpi-version=1.7.0_50","application/x-java-vm-npruntime"],"updateDay":15440},{"name":"Skype Buttons for Kopete","version":"","description":"Mime Type x-skype for Skype Buttons","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-skype"],"updateDay":15483},{"name":"Adobe Reader 9.5","version":"","description":"The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. ","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":15721}, {"name":"Shockwave Flash","version":"11.2.202.637","description":"Shockwave Flash 11.2 r202","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16628},{"name":"Shockwave Flash","version":"11.2.202.637","description":"Shockwave Flash 11.2 r202","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17086},{"name":"Adobe Reader 9.5","version":"","description":"The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. ","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":15721}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} ProductName=Firefox ReleaseChannel=release Version=49.0.2 BuildID=20161025170804 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} CrashTime=1477932860 UptimeTS=8.079567 SecondsSinceLastCrash=386

Asked by joseppi 3 年前

Answered by philipp 3 年前

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Firefox crashes

Firefox and Thunderbird crashing, even in safe mode. I have refreshed and reinstalled. Removed all extensions. Same result. Crash ID: bp-d4b8f2e3-6bda-49a1-a3da-399be216… (閱讀更多)

Firefox and Thunderbird crashing, even in safe mode. I have refreshed and reinstalled. Removed all extensions. Same result. Crash ID: bp-d4b8f2e3-6bda-49a1-a3da-399be2161211

Asked by lsutiger 3 年前

Last reply by lsutiger 3 年前

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Firefox crashes on startup on debian testing

Hi, Yesterday I updated large parts of my debian system from jessie to stretch. Since then, firefox does not start, no matter if I try the debian package or download it f… (閱讀更多)

Hi, Yesterday I updated large parts of my debian system from jessie to stretch. Since then, firefox does not start, no matter if I try the debian package or download it from mozilla.org.

Here is the terminal output: [0] 12:16 % firefox

(firefox:5495): GLib-GObject-CRITICAL **: g_object_ref: assertion 'object->ref_count > 0' failed ExceptionHandler::GenerateDump cloned child 5513 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... zsh: segmentation fault firefox

I also have a Crash ID: bp-3c87dd23-cbf2-4501-b7d5-abccd2161230

And here is /var/log/apt/history.log, showing what I changed before the crashes started: https://gist.githubusercontent.com/p-blomberg/1262232fdabb4686ad7e134c575b808a/raw/3cfb7c85d7c01a6ed45d2ebbfdddfc10e07fb2e5/gistfile1.txt

Asked by p_blomberg 3 年前

Answered by p_blomberg 3 年前

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Firesfox crashing on start up

Hi, Some days before firefox was working correctly. But suddenly it starts crashing on start up. I just upgraded it and still having the same problem. Can't open anythi… (閱讀更多)

Hi,

  Some days before firefox was working correctly. But suddenly it starts crashing on start up. I just upgraded it and still having the same problem. Can't open anything, add on page, settings page etc.

Asked by Birdaogwra 3 年前

Answered by FredMcD 3 年前

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Crash when 'Save Image As'

It crashes both firefox & waterfox, Even chrome seems to be having issues when trying to save an image. (I'll check chrome forums aswell) but its quite annoying that … (閱讀更多)

It crashes both firefox & waterfox, Even chrome seems to be having issues when trying to save an image. (I'll check chrome forums aswell) but its quite annoying that i cant save anything. There is no error being provided and i cant exactly describe the problem other than when trying to save an image or anything with 'Save image as' or similar. It crashes.

Asked by MrAwais 3 年前

Answered by FredMcD 3 年前

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How can I submit an offline crash report?

Firefox (32-bit) constantly crashes since updating to v53, I've tried to disable most of my extensions but with no luck, and updating to v53.0.2 didn't solved the problem… (閱讀更多)

Firefox (32-bit) constantly crashes since updating to v53, I've tried to disable most of my extensions but with no luck, and updating to v53.0.2 didn't solved the problem. It can work some time but when I refresh or load new page, it sticks for some seconds and then shows crash report form, and I see it ten times per a day.

Problem is that these crashes only happen on internal resources (e.g. our local TeamCity server) from offline Firefox profile, so I can't just send bug report using crash report form. I've copied report files from pending folder of my offline profile to the same folder of online profile but I still can't submit it because clicking on report at about:crashes page opens About Throttling page. How can I force submission of this report?

Asked by MVV_ 3 年前

Answered by MVV_ 3 年前

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Firefox tab crashes at startup

I am on Linux, the kernel version is 3.10.0-663.el7.x86_64 (Red Hat 7.4 beta). I am working through ThinLinc version 4.8.0, Build 5456. When I start Firefox I get a tab i… (閱讀更多)

I am on Linux, the kernel version is 3.10.0-663.el7.x86_64 (Red Hat 7.4 beta). I am working through ThinLinc version 4.8.0, Build 5456. When I start Firefox I get a tab indicating a crash. When I am logged directly on the machine, not through ThinLinc, it work fine. I copy the error message I get in my shell from the crash:

[root@cad1 ~]# [Parent 17786] WARNING: pipe error (7): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (50): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (48): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (46): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (47): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x2C0085,name=PBrowser::Msg_Destroy) Channel error: cannot send/recv

[Parent 17786] WARNING: pipe error (53): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (60): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (58): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (56): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (57): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x2C0085,name=PBrowser::Msg_Destroy) Channel error: cannot send/recv

[Parent 17786] WARNING: pipe error (64): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (74): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (72): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322 [Parent 17786] WARNING: pipe error (70): Connection reset by peer: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 322

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x46001C,name=PContent::Msg_PreferenceUpdate) Channel error: cannot send/recv


      1. !!! [Parent][MessageChannel] Error: (msgtype=0x46001C,name=PContent::Msg_PreferenceUpdate) Channel error: cannot send/recv


      1. !!! [Parent][MessageChannel] Error: (msgtype=0x46001C,name=PContent::Msg_PreferenceUpdate) Channel error: cannot send/recv


      1. !!! [Parent][MessageChannel] Error: (msgtype=0x46001C,name=PContent::Msg_PreferenceUpdate) Channel error: cannot send/recv


      1. !!! [Parent][MessageChannel] Error: (msgtype=0x46001C,name=PContent::Msg_PreferenceUpdate) Channel error: cannot send/recv


      1. !!! [Parent][RunMessage] Error: Channel error: cannot send/recv


      1. !!! [Parent][MessageChannel] Error: (msgtype=0x2C0074,name=PBrowser::Msg_SynthMouseMoveEvent) Channel error: cannot send/recv

[Parent 17786] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builddir/build/BUILD/firefox-52.2.0/firefox-52.2.0esr/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 22

      1. !!! [Parent][MessageChannel] Error: (msgtype=0x2C0085,name=PBrowser::Msg_Destroy) Channel error: cannot send/recv

Asked by fredericdrapeau 2 年前

Answered by cor-el 2 年前

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Firefox Suddenly and Randomly Shuts Down

About 1 week ago, Firefox started to randomly and suddenly shut down. It typically happens once, max twice a day and when it happens, it closes all open tabs without givi… (閱讀更多)

About 1 week ago, Firefox started to randomly and suddenly shut down. It typically happens once, max twice a day and when it happens, it closes all open tabs without giving any warning and without showing any error or crash report. The shut down is triggered by a click, typically a click to open a link, or open a new tab - that is, it does not shut down by itself. Firefox does not reopen by itself, you must reopen it. When it reopens, it goes back to the latest situation prior to the shut down event, ie, it reopens all closed tabs and the closed web links - as if it were a crash. I did not find any particular pattern (ie, websites, time of the day, open apps, amount of time online, etc) - it appears rather random. No other issues reported - slow system, unwanted downloads, opening unwanted links, etc

EVENTS HAPPENED RECENTLY THAT MAY BE RELATED 1. My AV Provider (Bitdefender) sent me a message saying that it is about to stop supporting my OS (Win XP) 2. Yesterday another one of my AV shields (Malwarebytes Antiexploit) reported that an exploit code was blocked in Firefox, but without giving more details 3. Yesterday morning my PC asked me to log in by clicking on my user name. The thing is, I have never activated this option, as the PC is set to go directly onto the desktop, without asking to click on usernames, or typing passwords. After yesterday, it did not do it again.

WHAT I HAVE DONE - Run a full scan with Malwarebytes Antimalware - no issues found - Checked if all the installed plugins were up to date - no issues found - Opened Firefox in safe-mode - currently checking if the issue persists - Checked the Firefox crash log - no crash reported

OVERVIEW OF MY SYSTEM AND APPS - OS: Win XP SP3 32 Bit. Updates are still coming, mostly for MS Apps (Excel, Word, etc) - Browser: Firefox 52.3.0 32 Bit - AV running in the backgound: Bitdefender Free 1.0.21.1109 updated today; Malwarebytes Anti-Exploit Beta 1.10.1.24 updated - AV on-demand: Malwarebytes Anti-Malware Free 2.2.1.1043 updated - Plugins: as per list below

I initially suspected an exploit/ malware, but did not find an evidence as of now. Course of action suggested? Thanks.

Asked by scutrona 2 年前

Answered by scutrona 2 年前

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Firefox crashes (crash report pasted)

Hello, Pasted below is the report/details I get from Mozilla Crash Reporter. Is there any information in the report to help me fix the problem with my install? Thank you … (閱讀更多)

Hello, Pasted below is the report/details I get from Mozilla Crash Reporter. Is there any information in the report to help me fix the problem with my install? Thank you very much.

Clicking to launch Firefox immediately causes it to crash with the Mozilla Crash Report appearing. Even that doesn't work properly as I get a message reading, "There was a problem submitting your report."

I am connected, using IE to submit this request for help (the machine is XP). Below is the pasted Mozilla crash report information.

Thank you very much.

AbortMessage: ###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474 AvailablePageFile: 3916128256 AvailablePhysicalMemory: 1789202432 AvailableVirtualMemory: 1864380416 BlockedDllList: BreakpadReserveAddress: 404553728 BreakpadReserveSize: 67108864 BuildID: 20170802111520 CPUMicrocodeVersion: 0x60c CrashTime: 1505107750 Email: [I have removed my email address] InstallTime: 1502314849 MozCrashReason: MOZ_CRASH() Notes: xpcom_runtime_abort(###!!! ABORT: new XPCJSContext failed to initialize.: file c:/builds/moz2_slave/m-esr52-w32-000000000000000000/build/src/js/xpconnect/src/XPCJSContext.cpp, line 3474) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 161 StartupCrash: 1 StartupTime: 1505107750 SystemMemoryUsePercentage: 44 Throttleable: 1 TotalPageFile: 5174689792 TotalPhysicalMemory: 3198107648 TotalVirtualMemory: 2147352576 URL: UptimeTS: 5.087875 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 52.3.0

This report also contains technical information about the state of the application when it crashed.

Asked by Run4home 2 年前

Answered by philipp 2 年前

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Gah! your tab just crashed

Constant tab crashing. Turning off Multi processing but then crashed whole Firefox. Updated graphics, Reset firefox, re-installed Firefox but still crashing. Tab crash… (閱讀更多)

Constant tab crashing.

Turning off Multi processing but then crashed whole Firefox. Updated graphics, Reset firefox, re-installed Firefox but still crashing.

Tab crashing is not giving any crash reports.

Asked by TheITDucky 2 年前

Answered by FredMcD 2 年前

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Firefox and thunderbird crash on startup after clean reinstall

Both firefox and thunderbird crash directly to the "Mozilla Crash Reporter" on startup. This also happens in safe mode. So far I re-installed firefox through the package … (閱讀更多)

Both firefox and thunderbird crash directly to the "Mozilla Crash Reporter" on startup. This also happens in safe mode.

So far I re-installed firefox through the package management (first completely removed it including configuration files, then installed it again). The profile created by the re-install is still completely empty, there is no data from the original profile and no plugins.

The button to automatically add troubleshooting information doesn't work for me (probably because I'm using chrome now), so I'll try to add relevant information. If anything is missing, please ask.

Firefox version: 55.0.2 Crash ID: bp-ced2e336-0d1a-40a4-9f45-e88b70170913 OS: fully updated Ubuntu 17.04 (64bit) Graphics: Intel HD 5500

Asked by Flogo 2 年前

Answered by Flogo 2 年前

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Getting "Gah Tab Crashed" error - likely due to USB bluetooth headset

Hello. I am running FF 55.0.3 on Windows 10 Pro, 64-bit. Been using FF as my main browser for years. In the last 2 weeks, every tab started crashing, within 1-10 secon… (閱讀更多)

Hello. I am running FF 55.0.3 on Windows 10 Pro, 64-bit. Been using FF as my main browser for years. In the last 2 weeks, every tab started crashing, within 1-10 seconds of being open.

This problem only occurs when my Jabra Pro 9400 bluetooth headset is plugged into the USB port. Unplugged, FF works fine. If I plug the headset in while FF is open, usually it will crash the tabs. It is most often duplicatable on the youtube.com site.

about:crashes yields no results, as that list doesn't appear to track "tab" crashes, but only "browser" crashes.

I have no "Extensions" and 3 Plug-ins: OpenH264 Video Codec by Cisco Shockwave Flash 27.0 Widevine Content Decryption Module by Google

I know enough to know there is a conflict somewhere, but not enough to know how to identify/solve it. Any thoughts? Thanks!

Asked by kurtwagoner 2 年前

Answered by philipp 2 年前

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Amazon and Facebook Crash FF tab

This is a very specific crash. Probably related to my previous post on crashing everything. https://support.mozilla.org/en-US/questions/1169327 The rate at whole system c… (閱讀更多)

This is a very specific crash. Probably related to my previous post on crashing everything.

https://support.mozilla.org/en-US/questions/1169327

The rate at whole system crashes has more or less stayed the same but this is a new glitch.

Recently Amazon crashes (a tab only, therefore no error report) on first keystroke on the password field. EVERY TIME Same goes on Facebook, the tab, and only the tab crashes on load if the messenger app is opened. Only happens with messenger open.

Since this is a tab crash, I can't see reports. If you want to see the settings I run, look at the link above, nothing has changed except running sudo apt-get dist-update.

Thanks

Asked by sunborn 2 年前

Answered by sunborn 2 年前