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Firefox crashes

Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows. bp-55162cd3-3575-4fcf-a510-fb81b2150326 bp-57343… (閱讀更多)

Firefox crashes as soon as you open it. Fully removed and reinstalled, still the same. Tried updated drivers and windows.

bp-55162cd3-3575-4fcf-a510-fb81b2150326

bp-573436e3-007b-429d-907c-aaeeb2150326

Asked by MattieKS 5 年前

Answered by FredMcD 5 年前

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Firefox cant connect to the internet after a while of being on

Hi, I posted this question some time ago and since i didnt get any working solution and I still have this issue I am reposting it now. My problem is simple: I start up my… (閱讀更多)

Hi,

I posted this question some time ago and since i didnt get any working solution and I still have this issue I am reposting it now. My problem is simple: I start up my computer and open Firefox. I browse the internet normally. No problem so far. But lets say I go to take a nap or I just stop browsing to do something else on the computer without closing Firefox or whatsoever. After a while I go back to browsing on Firefox (the same window with the same tabs are still open) but now no page will finish loading no matter how long i wait.

So I close Firefox and open it again. Then I get a popup error saying Firefox is still running and that i need to close it. When i close that popup then i get another error saying it was unable to load my profile. I close that and reopen Firefox. Now it loads pages normally again but but only for 1 or 2 minutes and not any more after that. I repeat the whole process and i still get the same results until i restart my computer.

I have checked for any viruses and i have none at all and there is absolutely no problem with my overall connection since no other programs have this problems only Firefox. What can i do?

Thank you.

Edit: Im having the issue right now and I just checked but seems like some tabs work and some dont so i really dont get it.

Asked by supercain2 5 年前

Answered by supercain2 5 年前

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Firefox crashing with flash in fullscreen

Hey all, So the problem is that when I have a flash video open in full screen on either monitor, and then click over to the monitor that isn't playing the video, Firefox … (閱讀更多)

Hey all,

So the problem is that when I have a flash video open in full screen on either monitor, and then click over to the monitor that isn't playing the video, Firefox hard crashes with me having to go to task manager to close it down to get it working again, I've tried reinstalling Firefox and Flash, as well as disabling hardware acceleration to no avail.

Any ideas on how to fix this problem?

Cheers

Asked by CupcakeKing 5 年前

Last reply by Mark Schmidt 5 年前

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Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (閱讀更多)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 5 年前

Last reply by bluptcrzr 5 年前

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Flash player (17.0.0.188) keeps crashing all the time

Flash player keeps crashing in pages like Facebook and YouTube. I already reinstall the firefox, flash, all the plugins, disable hardware acceleration and none of these w… (閱讀更多)

Flash player keeps crashing in pages like Facebook and YouTube. I already reinstall the firefox, flash, all the plugins, disable hardware acceleration and none of these works.

I made a complete clean in my pc for any virus or others programs that may cause that, but it still crash all the time.

FireFox usualy use alot of memory too, making all my pc slow. Here is my crash reports:


e39b7ce5-b33a-41c9-a4a7-f4b4494a96d3 17/05/2015 13:42 bp-639ae7ed-87cd-4cda-ae8c-17d682150517 17/05/2015 13:36 be27cf94-f5a8-43fd-8181-e1fbe24c2fac 16/05/2015 21:03 c757d89a-406d-4a96-b2b2-d9731e55597c 15/05/2015 18:51 b9626440-9ac2-4535-be64-bebe475e0428 15/05/2015 01:33

Asked by Luciano_Ger 5 年前

Last reply by guigs 5 年前

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Firefox crashes second time for java select file applet for MACOS

We have one application where we have java applet program to select and upload file form the desktop to the server. While pressing first time "SELECT FILES" button, it w… (閱讀更多)

We have one application where we have java applet program to select and upload file form the desktop to the server. While pressing first time "SELECT FILES" button, it works fine, but for the second time it crashes. I tried finding issue with my code but it is working fine on all other browser. The moment I press select files second time, the waiting wheel keeps on rotating till my application crashes.

Asked by Anshuk 5 年前

Last reply by Anshuk 5 年前

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Blank/White screen on youtube videos. New Flash 17 version incompatible with Firefox 36?

Hello everyone I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped dis… (閱讀更多)

Hello everyone

I think that recently I had to update Flash version and it was all okay even after the update. But yesterday videos on YouTube all of a sudden stopped displaying. Just like that, in the morning they were okay and then around of noon, all of sudden blank. Didn't install anything new or something.. now I only get White screen with no any border, just an empty spot where the video should be. Beside that, any other flash content [i.e. videos on Facebook, vimeo are not displaying as well]. All I get on YouTube is constant "loading" indicator beside the cursor which keeps blipping.

Now the strange thing is first - I have no problems with this on other browsers like i.e. Google Chrome, and second.. IF I uninstall Flash from my PC, I can watch YouTube videos on Mozilla although the max resolution is 720p.. and vimeo/facebook videos will still not work. How da heck is that even possible? O.o

I've tried a lot of different things and nothing helped.. here are some of the them [I hope I won't forget something]

- Uninstalling Mozilla/Flash then installing them again - Uninstalling Flash, then letting Mozilla suggest me to add it - Disabling/Deleting all of my extensions - Turning off that hardware acceleration thingy - Deleting cookies from YouTube then adding them to exceptions - Clearing out whole history/cache or whatever - Right clicking on the "empty space" where video should be.. to see if any options will pop-up [Of course they don't, there is no video to start with] - Scanning for viruses [Nothing]

Can anyone please help me? Any suggestion, what can I do?

Asked by hajvanho 5 年前

Answered by hajvanho 5 年前

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firefox crashes and process won't terminate, deleting profile won't fix

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually… (閱讀更多)

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually just stops loading pages. when i then close it, the firefox process keeps going in the background. and nothing i do, not even terminating it will kill it completely. it just stays.

on this website it says you can try deleting the profile.ini file. so i did that, and it does infact kill the process and let me start firefox again. BUT! this time, it instantly crashes again. on the first page i try to load it dies and doesnt load it, and when i then check the task manager, there is TWO firefox processes (the first one reappears, out of nowhere it seems).

i also tried reinstalling it COMPLETELY (deleting every firefox folder i could find on this pc) and am up to date with the versions. i did the same to java and adobe, just in case. doesnt fix.

there are of course many other things to try on this website, and i think by now i tried all of them. they do work for the moment. they will untangle firefox and let me start it once more, but with not much success as it will create another process and crash right again.

i've also tried safe mode with network, and it actually works there. interestingly, if i then restart the pc again, it will work just one more time without a crash - well, until i shut down the pc and start it a second time, where the problem will reappear.

yesterday the same thing happened to skype! when i started it there then were two skype icons in the task bar, one of them being completely dead (you couldnt even click on it, and right clicking it would open a small, empty box) and the other one being the actual skype, but just not working because no matter how hard you tried, you couldnt log in. however, this was fixed by disabling uPnP in the skype menu. could it have something to do with uPnP? does firefox use it too?

im currently using google chrome while firefox isnt working, and i would love to return to firefox soon. please help! im all out of ideas.

Asked by thepimpcane 5 年前

Last reply by madmaxxc 4 年前

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Firefox freezes and requires forced shutdown multiple times a day

Basically, firefox often will freeze/not respond and requires me to force a shut down just to keep it from freezing up my entire computer. I run lots of tabs every day an… (閱讀更多)

Basically, firefox often will freeze/not respond and requires me to force a shut down just to keep it from freezing up my entire computer. I run lots of tabs every day and I use a session manager to help keep on top of them and keep them from getting lost. When my computer was new this was not an issue but in the past few months I've cut down my tabs(less than 80) to try and speed my computer up and it has not worked. In fact, it is actually worse now. Sometimes it even actually crashes and sends a report, but not actually as often as it freezes and needs a forced shut down. I just finished cleaning up my computer(antivirus, malware, CC cleaner, etc.) and it's still freezing up. In fact, I've had to restart firefox three times in the past twenty minutes just to get to the point where I can ask this question. It's very frustrating.

Here are the last ten crash reports: bp-b2d18586-752c-491e-b128-e1c382150719 7/19/2015 10:56 AM bp-7925764c-4906-4093-b643-851d92150719 7/19/2015 10:09 AM bp-72c5f28a-e863-4236-9a3a-36d012150719 7/18/2015 8:18 PM bp-f0d1a8ab-64f0-434b-8639-98ccb2150718 7/18/2015 5:51 PM bp-809a83fe-a0d3-4fea-8f5d-b88c22150718 7/18/2015 5:45 PM bp-8160bab0-efda-4ab1-ae21-2df4c2150718 7/18/2015 5:08 PM bp-0f24531a-012c-44ce-9189-008ae2150718 7/18/2015 11:07 AM bp-b9cedefd-8bdf-474d-8235-964382150716 7/16/2015 5:36 PM bp-12edfcd7-563b-4253-9279-079972150712 7/11/2015 7:29 PM bp-b0745415-ae41-45c3-a717-f57fd2150709

As you can see even the actual recorded crashes happen a lot. I'm not sure what other information to provide, just let me know and I'll get it for you.

Asked by afastmachine 4 年前

Last reply by cor-el 4 年前

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what is a key looking icon on toolbar at logon?

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disa… (閱讀更多)

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disappears but after a shot time the whole computer locks up and I have to reboot. Can anybody help or is the puter dead?

Asked by dexrek 4 年前

Last reply by dexrek 4 年前

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Firefox crash

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38 crash ID's so far: bp-06ff23ef-5ee7-4f5a-84… (閱讀更多)

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38

crash ID's so far: bp-06ff23ef-5ee7-4f5a-84b7-6f2632150622

d36b0c3b-a98f-433b-b75d-8264146cb188

b3474d0a-eb4d-405e-ab4a-5113cb7e6765

bp-e8ab022b-40dd-4dd7-bd85-ef56c2150615

bp-5dfbdbce-fd3b-475e-8dd3-cc0542150615

bp-d4236d3f-5c4e-454c-b01f-aa97a2150615

Asked by FFUser2015ll 4 年前

Last reply by David (satdav) 4 年前

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firefox on linux crashes repeatedly

about:crashes is consistently empty. But there is always a dialogbox asking me to quit or restart and if I want to tell mozilla about the crash. Once it crashed with this… (閱讀更多)

about:crashes is consistently empty. But there is always a dialogbox asking me to quit or restart and if I want to tell mozilla about the crash. Once it crashed with this stacktrace:

Program received signal SIGABRT, Aborted. [Switching to Thread 0x7fb0fcdff700 (LWP 3024)] 0x00000035564328a5 in raise () from /lib64/libc.so.6 (gdb) where

   0 0x00000035564328a5 in raise () from /lib64/libc.so.6
   1 0x0000003556434085 in abort () from /lib64/libc.so.6
   2 0x000000355642ba1e in __assert_fail_base () from /lib64/libc.so.6
   3 0x000000355642bae0 in __assert_fail () from /lib64/libc.so.6
   4 0x000000355944d24c in _XAllocID () from /usr/lib64/libX11.so.6
   5 0x000000355b804f61 in XRenderCreatePicture () from /usr/lib64/libXrender.so.1
   6 0x00007fb10ff0ccfc in ?? () from /build/peterf/firefox/libxul.so
   7 0x00007fb10ff0d284 in ?? () from /build/peterf/firefox/libxul.so
   8 0x00007fb10ff1f732 in ?? () from /build/peterf/firefox/libxul.so
   9 0x00007fb10ff20c53 in ?? () from /build/peterf/firefox/libxul.so
   10 0x00007fb10ff211e8 in ?? () from /build/peterf/firefox/libxul.so
   11 0x00007fb10ff21496 in ?? () from /build/peterf/firefox/libxul.so
   12 0x00007fb10ff151fb in ?? () from /build/peterf/firefox/libxul.so
   13 0x00007fb10ff22a0d in ?? () from /build/peterf/firefox/libxul.so
   14 0x00007fb1105dadad in ?? () from /build/peterf/firefox/libxul.so
   15 0x00007fb1105dbd19 in ?? () from /build/peterf/firefox/libxul.so
   16 0x00007fb10fdfa8b6 in ?? () from /build/peterf/firefox/libxul.so
   17 0x00007fb110623846 in ?? () from /build/peterf/firefox/libxul.so
   18 0x00007fb11066c6f8 in ?? () from /build/peterf/firefox/libxul.so
   19 0x00007fb11066cdff in ?? () from /build/peterf/firefox/libxul.so
   20 0x00007fb11066cea3 in ?? () from /build/peterf/firefox/libxul.so
   21 0x00007fb110673af7 in ?? () from /build/peterf/firefox/libxul.so
   22 0x00007fb110673cdb in ?? () from /build/peterf/firefox/libxul.so
   23 0x00007fb10fdbd562 in ?? () from /build/peterf/firefox/libxul.so
   24 0x00007fb10fdbd6f2 in ?? () from /build/peterf/firefox/libxul.so
   25 0x00007fb1102c9522 in ?? () from /build/peterf/firefox/libxul.so
   26 0x00007fb1102cfbfd in ?? () from /build/peterf/firefox/libxul.so
   27 0x00007fb1102cfc7a in ?? () from /build/peterf/firefox/libxul.so
   28 0x0000003556c07851 in start_thread () from /lib64/libpthread.so.0
   29 0x00000035564e767d in clone () from /lib64/libc.so.6 

(gdb) quit


Another time it just exited with exit code 6. But it happens repeatedly. I was first thinking that it got killed by OOM killer, since there was a big virtual machine running with 8GB associated with it, while the machine got 16GB. I'm already starting firefox by deleting LD_LIBRARY_PATH before...


Here is another stacktrace:


(gdb) where

  1. 0 0x00000035564328a5 in raise () from /lib64/libc.so.6
  2. 1 0x0000003556434085 in abort () from /lib64/libc.so.6
  3. 2 0x000000355642ba1e in __assert_fail_base () from /lib64/libc.so.6
  4. 3 0x000000355642bae0 in __assert_fail () from /lib64/libc.so.6
  5. 4 0x00000035594463d2 in ?? () from /usr/lib64/libX11.so.6
  6. 5 0x000000355942a52d in XGetWindowProperty () from /usr/lib64/libX11.so.6
  7. 6 0x000000355e46ab64 in gdk_property_get () from /usr/lib64/libgdk-x11-2.0.so.0
  8. 7 0x00007ff556d3b7d9 in ?? () from /build/peterf/firefox/libxul.so
  9. 8 0x00007ff556d3b84f in ?? () from /build/peterf/firefox/libxul.so
  10. 9 0x00007ff556d14505 in ?? () from /build/peterf/firefox/libxul.so
  11. 10 0x00007ff556d1624d in ?? () from /build/peterf/firefox/libxul.so
  12. 11 0x00007ff555a8c9c7 in ?? () from /build/peterf/firefox/libxul.so
  13. 12 0x00007ff556e42c6f in ?? () from /build/peterf/firefox/libxul.so
  14. 13 0x00007ff556e42d70 in ?? () from /build/peterf/firefox/libxul.so
  15. 14 0x00007ff556e42dbf in ?? () from /build/peterf/firefox/libxul.so
  16. 15 0x00007ff55599fd96 in ?? () from /build/peterf/firefox/libxul.so
  17. 16 0x00007ff5559a8109 in ?? () from /build/peterf/firefox/libxul.so
  18. 17 0x00007ff5559bed6b in ?? () from /build/peterf/firefox/libxul.so
  19. 18 0x00007ff555ec9522 in ?? () from /build/peterf/firefox/libxul.so
  20. 19 0x00007ff556d242b5 in ?? () from /build/peterf/firefox/libxul.so
  21. 20 0x00007ff5572245d3 in ?? () from /build/peterf/firefox/libxul.so
  22. 21 0x00007ff557258365 in ?? () from /build/peterf/firefox/libxul.so
  23. 22 0x00007ff55725a9eb in ?? () from /build/peterf/firefox/libxul.so
  24. 23 0x00007ff55725ac86 in XRE_main () from /build/peterf/firefox/libxul.so
  25. 24 0x00000000004086ab in _start ()

(gdb) q

Asked by ExcessPhase 4 年前

Answered by ExcessPhase 4 年前

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Firefox crashes

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from… (閱讀更多)

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from time to time. Even safe mode doesn't help.

report ID: bp-522fdc6f-13ff-4d0d-b05b-69fda2150821 bp-6c89f4f2-ad9f-477d-8a47-ccbc92150821 bp-54ca31ce-b746-46b3-a4e7-a26ba2150821

thanks a lot

Asked by huangjiong 4 年前

Last reply by guigs 4 年前

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Firefox crashes at startup

Firefox crashes at startup (even in safe mode). I've uninstalled and reinstalled a fresh copy of 40.0.2; and deleted and created a new profile. IE and Chrome both work … (閱讀更多)

Firefox crashes at startup (even in safe mode). I've uninstalled and reinstalled a fresh copy of 40.0.2; and deleted and created a new profile. IE and Chrome both work fine.

The crash ID's that I've submitted are bp-1d1c5a1d-bacb-4ede-adce-d88542150824 and bp-89c9e6a5-2db9-4e6d-a426-aad5f2150824

Asked by gkishida 4 年前

Last reply by cor-el 4 年前

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Firefox crashes

help me, where launching firefox command line in normal-mode and safe-mode crashes Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905 (process:11163): GLib-CRITICAL **: g_… (閱讀更多)

help me, where launching firefox command line in normal-mode and safe-mode crashes

Crash ID: bp-6dbca3e5-d17d-4364-9b09-4301e2150905

(process:11163): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

BuildID: 20150826185640 CrashTime: 1441460722 EMCheckCompatibility: true Email: oscarfio@hotmail.com FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1441407720 Notes: OpenGL: NVIDIA Corporation -- GeForce 610M/PCIe/SSE2 -- 4.4.0 NVIDIA 340.76 -- texture_from_pixmap

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 46 StartupTime: 1441460721 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20150826185640","version":"40.0.3","vendor":"Mozilla","platformVersion":"40.0.3","xpcomAbi":"x86_64-gcc3","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":7868,"cpu":{"count":8,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"3.19.0-28-generic","locale":"it-IT"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"NVIDIA Corporation -- GeForce 610M/PCIe/SSE2","vendorID":"NVIDIA Corporation","deviceID":"GeForce 610M/PCIe/SSE2","subsysID":null,"RAM":null,"driver":null,"driverVersion":"4.4.0 NVIDIA 340.76","driverDate":null,"GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{}},"profile":{}} Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 40.0.3 useragent_locale: chrome://global/locale/intl.properties

This report also contains technical information about the state of the application when it crashed.

Asked by oscarfio 4 年前

Answered by guigs 4 年前

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Firefox crashes

Hello, so the crashes had not been as frequent, but I've noticed the weekly crashes occur, and with the reports having similar IDs, I figure there's still something else … (閱讀更多)

Hello, so the crashes had not been as frequent, but I've noticed the weekly crashes occur, and with the reports having similar IDs, I figure there's still something else I'm doing wrong. I've attached the ID for the latest crash and hope to hear something soon. I've already gone through uninstalling-reinstalling my browser and updating my plugins to try to prevent crashes. If there are new suggestions, I'm open to them.

10abc81f-37a1-4807-af49-d515b2150905

Asked by TheArashi 4 年前

Last reply by cor-el 4 年前

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fan runs high watching youtube,macbook pro retina 15" mid 2015 after updating second to last Firefox update. Safari doesn't have this issue. Pls help.

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. U… (閱讀更多)

Fan runs high & hot watching youtube videos. Have new macbook pro retina 15" mid 2015. 2.5 GHz intel core i7. Started happening after second to last Firefox update. Updated to most current thinking it would be fixed. It doesn't happen if I use Safari. Apple support senior lead tried to resolve issues. Sorry, I'm not very technical. Tried shift, control,option start. Tried option, command,R,P start. Tried logging on as a new user. Tried so many options, I can't remember them all. Uninstalled, reinstalled,and uninstalled again. ran disk repair(?). Followed Firefox troubleshoot all the way to the end. Started in Safe Mode...everything. She told me to contact Mozilla to see if you had any answers to my issues. I also had issues last week with Firefox crashing 3-4 times in a row while watching youtube. I sent reports to Firefox. I hope someone can help me. I prefer Firefox to Safari! Thank you!

Asked by bit72 4 年前

Last reply by FredMcD 4 年前