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Firefox crashes

Firefox always immediately crashes on startup, giving a message popup box saying: "We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windo… (閱讀更多)

Firefox always immediately crashes on startup, giving a message popup box saying: "We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report." It then crashes again if I select Restart Firefox, and crashes even if I quit and restart it later.

I have uninstalled Mozilla multiple times with a clean removal and redownloaded and reinstalled and the same thing happens. Also persists even with numerous restarts between removal and reinstallation. Crash ID: bp-fc0e63cc-13b5-4657-995f-8dfa02150919 is one of these crashes.

Firefox used to work all the time every day; this started 4 days ago--no new installs of anything else.

Asked by mozcrash 4 年前

Answered by FredMcD 4 年前

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Firefox crashes

Firefox crash report appears when i try to open firefox and unable to open firefox. I have been through the help pages and uninstalled and reinstalled as instructed but … (閱讀更多)

Firefox crash report appears when i try to open firefox and unable to open firefox. I have been through the help pages and uninstalled and reinstalled as instructed but still no joy. I have uninstalled any program recently added that may have cause the crash but still no luck. i am now following the recommendation to ask for help! I have found the crash report ID and am hoping someone out there can help

crash report id - bp-6d0bbb93-4905-49c7-bee3-aa5bf2150921

Asked by bedingfieldpaul 4 年前

Answered by philipp 4 年前

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Firefox crashes

Firefox crashes on startup. Krasch-ID: bp-4db49d66-9186-41a2-bfee-706f52150922 Message: Vi är ledsna Firefox har stött på problem och kraschat. Vi ska försöka återställa… (閱讀更多)

Firefox crashes on startup.

Krasch-ID: bp-4db49d66-9186-41a2-bfee-706f52150922

Message: Vi är ledsna

Firefox har stött på problem och kraschat. Vi ska försöka återställa dina flikar och fönster vid omstart.

För att hjälpa oss att diagnostisera och lösa problemet kan du skicka oss en kraschrapport.

Asked by lansen 4 年前

Answered by philipp 4 年前

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Firefox crashes immediately in all scenarios

I have used FireFox for years--and it has been fine after the Windows 10 upgrade, earlier this month. Today FIREFOX immediately opens the Crash Reporter window on startup… (閱讀更多)

I have used FireFox for years--and it has been fine after the Windows 10 upgrade, earlier this month.

Today FIREFOX immediately opens the Crash Reporter window on startup. Tried it over and over, with reboots. Couldn't open it in Safe Mode--again Crash Reporter immediately appears.

I backed up my PROFILE--and erased the file.

Tried reinstalling after uninstalling---Crash Reporter immediately appears after installation is finished. I've tried reinstalling five times. Once I tried installing on an alternate drive...same result: Crash Reporter immediately appears.

Latest Crash Report ID: Crash ID: bp-3d988091-cab1-4a05-a16f-8a7832150923

Asked by Chanc2g 4 年前

Answered by jscher2000 4 年前

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Mozilla Crash Reporter occurs every time I try to start Firefox.

I have been running FireFox for years. I am using Windows 10. Today, when I clicked on FireFox to bring it up, I got a "Mozilla Crash Report" dialog with the following … (閱讀更多)

I have been running FireFox for years. I am using Windows 10. Today, when I clicked on FireFox to bring it up, I got a "Mozilla Crash Report" dialog with the following info:

boxAvailablePageFile: 15220731904 AvailablePhysicalMemory: 13313277952 AvailableVirtualMemory: 4128931840 BlockedDllList: BreakpadReserveAddress: 86835200 BreakpadReserveSize: 67108864 BuildID: 20150917150946 CrashTime: 1443068888 InstallTime: 1443025803 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 128 StartupTime: 1443068887 SystemMemoryUsePercentage: 22 Throttleable: 1 TotalPageFile: 19623243776 TotalPhysicalMemory: 17073106944 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0

This report also contains technical information about the state of the application when it crashed.

After getting this repeatedly, I uninstalled FireFox and downloaded (using IE) a clean current version of FireFox from your website. I have the same problem. I use Norton as my security suite. I also ran Malwarebyte and the Norton Power Eraser. Still have problem. Help!!

Asked by StuS 4 年前

Answered by philipp 4 年前

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Firefox crashes on startup

Hi, Firefox keeps crashing every time I try to open it. It just goes straight to crash report. This is my latest Crash ID: bp-1c92db03-24b5-46ec-b0b7-4899e2150924. It won… (閱讀更多)

Hi,

Firefox keeps crashing every time I try to open it. It just goes straight to crash report. This is my latest Crash ID: bp-1c92db03-24b5-46ec-b0b7-4899e2150924. It won't open in safe mode. The profile manager won't open. They both just go straight to crash report. I've tried uninstalling and reinstalling it. I've tried scanning for viruses using Norton, Malwarebytes and SuperAntiSpyware. Nothing seems to work. Any suggestions?

Cheers

Asked by thekevbo 4 年前

Answered by jscher2000 4 年前

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Firefox crashes

Crash ID: bp-2c8def17-09be-4eea-8dc8-73dc62150924 Firefox is crashing upon opening. I also tried to open it in safe mode, same result. It won't open at all. Mozilla Cr… (閱讀更多)

Crash ID: bp-2c8def17-09be-4eea-8dc8-73dc62150924

Firefox is crashing upon opening. I also tried to open it in safe mode, same result. It won't open at all. Mozilla Crash Reporter pops right up saying "We're Sorry..." I've downloaded a fresh copy, and tried installing it over the original (not terribly out of date, maybe v. 39 or so? on Windows 7) but still crashes and doesn't open.

Asked by Sherrylf 4 年前

Answered by jscher2000 4 年前

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Firefox crashes repeatedly with crash reporter. Reinstall is no good - same problem

Everything was working 'fine' for years. Then it crashed and won't now start. A completely clean re-install (everything scrubbed first) gives the same problem - crash r… (閱讀更多)

Everything was working 'fine' for years. Then it crashed and won't now start. A completely clean re-install (everything scrubbed first) gives the same problem - crash report appears every time I start.

Crash ID: bp-15f22109-1638-4bb6-a673-23f942150928

Can't add any troubleshooting information as the inx appear to relate to Firefox and it doesn't work.

FF will not start in safe mode - same problem.

Asked by quandoquidem 4 年前

Answered by philipp 4 年前

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Firefox crashes

Hi, FF crashes at start-up This is the latest crash report id: Crash ID: bp-528cd8bf-685f-4f7c-9113-2d6df2151002 I've been using this PC and FF since a more than 5 years… (閱讀更多)

Hi, FF crashes at start-up This is the latest crash report id: Crash ID: bp-528cd8bf-685f-4f7c-9113-2d6df2151002

I've been using this PC and FF since a more than 5 years. I leave the PC on overnight. This morning FF started crashing. Actions I took 1) restart PC 2) uninstall FF and install newest version => FF doesn't even start anymore 3) cleared winsock, ip4 and ip6 Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and rebooted 4) installed Google Chrome - it doesn't crash

More information - PC = WIN 7 x64 - IE crashes too, but not at startup - previous version of FF also didn't crash at start up - Norton Internet Security 22.5.2.15

Many thanks for quick help

Anne-Mie Wauters

Asked by Wautean1 4 年前

Answered by philipp 4 年前

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Firefox crashes: ID = 6c53dcc4-7ca3-4877-a074-9ed522151003

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've capture… (閱讀更多)

Firefox has worked fine until this morning. Now it crashes instantly on startup, even in safe mode and even after uninstalling and reinstalling a fresh copy. I've captured many crash reports, including ID=6c53dcc4-7ca3-4877-a074-9ed522151003

My only workaround so far is to start Firefox as administrator. No idea what to try next...

Asked by yefchcak 4 年前

Answered by jscher2000 4 年前

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Firefox crashes

Firefox 41 keeps on crashing upon start-up. I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I cou… (閱讀更多)

Firefox 41 keeps on crashing upon start-up.

I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox.

Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Asked by StevenMeng 4 年前

Answered by philipp 4 年前

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Firefox crashes

I can't get Firefox to start. It crashes upon startup. The onset was insidious. I uninstalled and performed a fresh install with no luck. Crash ID: bp-9900a4f4-df34-4… (閱讀更多)

I can't get Firefox to start. It crashes upon startup. The onset was insidious. I uninstalled and performed a fresh install with no luck.

Crash ID: bp-9900a4f4-df34-4bb8-88ea-e92d52151003

I am using Windows Vista.

Thank you.

Justin

Asked by JustinMichaels 4 年前

Answered by FredMcD 4 年前

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Firefox crashes on startup

Cannot start Firefox (v.40.0.1). I have checked my hardware, and also used the suggested Malware removal tool from your user help pages. I have re-installed FF multiple… (閱讀更多)

Cannot start Firefox (v.40.0.1). I have checked my hardware, and also used the suggested Malware removal tool from your user help pages. I have re-installed FF multiple times. I cannot start FF in Safe Mode with it crashing. This problem has been going on for several (3+ weeks).

Crash ID: bp-800e583e-5911-4e96-bee4-f30ad2151004

Asked by usafJayhawk 4 年前

Answered by philipp 4 年前

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Firefox crashes when starting

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporte… (閱讀更多)

Firefox has been working fine until a couple of days ago. I cannot start Firefox at all now even in Safe Mode. As soon as I click to start Firefox I get the Crash Reporter each time I try to start Firefox.

My Crash ID: bp-1bb519d8-ea46-4cdf-85b5-ac3312151004

Crash Report: AvailablePageFile: 4136968192 AvailablePhysicalMemory: 1582690304 AvailableVirtualMemory: 4137361408 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20150929144111 CrashTime: 1443976420 Email: kteinc@gmail.com InstallTime: 1443911622 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 85 StartupTime: 1443976420 SystemMemoryUsePercentage: 59 Throttleable: 1 TotalPageFile: 7892844544 TotalPhysicalMemory: 3947364352 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 41.0.1

This report also contains technical information about the state of the application when it crashed.

Asked by kteinc 4 年前

Answered by philipp 4 年前

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Firefox crashes at launch

Get to used Firefox for few years and also recently updated the latest version, but was not able to launch since few days ago It keeps trigger the crash report when click… (閱讀更多)

Get to used Firefox for few years and also recently updated the latest version, but was not able to launch since few days ago

It keeps trigger the crash report when clicking the Firefox icon

I've already followed all problem solving steps advised on the support forum.

Here is the submitted crash report number:

bp-7e83c5b1-4b36-4b49-bfd2-588d92151004

Thanks a lot!

Asked by vpun914 4 年前

Answered by Scribe 4 年前

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Firefox crashes

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, thi… (閱讀更多)

Every time I try to open Firefox, I get the Crash Reporter dialog box (see images). I have followed many troubleshooting steps i.e. uninstall/reinstall. Additionally, this happens in Firefox Safe mode too. The crash id is: bp-af83bfe9-7ad3-4fe1-9766-20d502151004. Any help and/or suggestions are greatly appreciated!

Asked by ConcernedInCO 4 年前

Answered by FredMcD 4 年前

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Firefox crashes

Crash ID: bp-d436ecdd-6dd9-4514-a7d7-1da842151007 The Mozilla Crash Reporter appears right after I click on the Firefox icon to start the browser. No other windows open. … (閱讀更多)

Crash ID: bp-d436ecdd-6dd9-4514-a7d7-1da842151007

The Mozilla Crash Reporter appears right after I click on the Firefox icon to start the browser. No other windows open. Clicking on the "Restart Firefox" button just brings up the crash reporter again. I'm unable to start the browser at all!

Asked by rhettevans83 4 年前

Answered by philipp 4 年前

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Firefox crashes

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean down… (閱讀更多)

Firefox repeatedly crashes on startup. I get an immediate Crash Reported message. It doesn't start in Safe Mode if I hold down the SHIFT key. I've tried a new, clean download and install but it still doesn't start. I'm submitting this in IE.

Asked by REW1 4 年前

Answered by philipp 4 年前