Firefox 技術支援討論區

Dear Firefox team.

My Laptop OS was dead, I unable to syncing my bookmark on new windows-10 OS and logging with gmail account.

how can i get the syncing bookmark on my laptop.

can anyone help me. my bookmark is very important and up to date till last week.

Version : 24.0.2 (64-bit https://prnt.sc/jY-u_50dt2b7

Can you recommend some kind of extension thet will only check current icons for the bookmarks? Just that. I don't need duplicate bookmarks checker, inactice checker and God knows what else checker. Just icons, that's good enough for me.

When I went to start firefox today on my MS Windows computer, I got a file error message saying pathway was corrupted (or something like that) and then the firefox app disappeared from my pinned toolbar. When I went and reinstalled it, all of my saved bookmarks and passwords were gone. How do I get them back?

I am using the latest version of firefox nightly. I notice this on another PC that shares the same profile. However one of my PCs doesn't take this long and it uses the same profile as well. It also seems that the pinned tabs are not loading correctly because I get errors with those pages too.

https://imgur.com/a/6IIyTJc

Hello All,

Since my Firefox browser has many issues these days, I tried to reinstall it but forgot to leave the box next to “Remove My Firefox Personal Data and Customization” unchecked when I proceeded with the installation.

I don't have any manual backup of my Window 11 system or bookmarks / passwords stored on Firefox. And all Firefox folders now have a last-modified time later than the time when I clicked the installation file. Thus, I guess my bookmarks / passwords stored over the past two years are forever gone. But I would like to make sure that it is really the case so that I can move on and start feeling better.

I understand it was completely my careless mistake. But your kind feedback would really, really be appreciated.

Thanks!

Hi, I'm using Firefox 125.0.3 64-bit with Linux mint and some of the tiles on the homepage have disappeared I have selected 4 rows in settings but only 2 and a half rows show, I can remove all rows and select 4 rows again but only 2 and a half rows will show all the edit, pin etc, options are there and work and I can rearrange the tiles but if I dismiss a tile it disappears completely, any help much appreciated. please see added image.

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Hi Team,

I have been using firefox for 2 years now at work, logged in to sync the passwords and bookmarks. To my knowledge it seemed to be working fine.

I reimaged my laptop last week and reinstalled firefox and logged into my account and it did not download any of my saved bookmarks and saved passwords.

I suspect it may have been caused by a partially failed initial install of Firefox which may have wiped the data from the account.

Does mozilla keep backups of the profile data? If they do, could my account be restored to the state it was in on Thursday 28 March 2024?

Thanks Socrates

Hi, I forgot to back up the bookmarks and reinstall will delete everything for me. so i don't know what to do. i have many bookmarks that i work with them. Please help me

Hi, PLEASE ASSIST I have a Desktop Computer & also a Laptop Computer(both using Windows 10) I used Firefox Syn to have both Comuters the same BUT BUT,Nothing but Problems On the Desktop Computer,regardless if I open Firefox,both Bookmark Menu & toolbar Menu are the same After (on firefox using Eset Banking) the Toolbar was great,but now,when I open it,it is the same as the normal Bookmark Menu) & if I open Firefox normally,the Menus are the same On Firefox using ESET Banking,I deleted all the menu on the toolbar & Put in the sites I had before all of the SYN But After I had it back to where I need it,GREAT & Shut it down,After 15 minutes I reopened it again & MUCH TO MY DISCUSS.the Toolbar Menu I just had put back is gone & the normal bookmark menu is Back HOW CAN I STOP THIS Through Firefox ESET Banking Tooplbar menu,is a safe way of logging into sites to make payments It is EXTREMELY FRUSTATING Please Help Thank you Darryl.Smith

Every time I quit FF, FF crashes, or my Mac crashes, my bookmarks either disappear entirely, or the toolbar bookmarks and/or my "Other Bookmarks" folder disappear while leaving my main "Bookmarks Menu" bookmarks. When I tried to restore from json backups, I discovered that my last one seems to be from last October. So I used Time Machine to restore my FF user profile from March 1. This works, but then I go through the cycle I just described above again ... and again. New backups of my Mac do not hold onto the bookmarks when I restore FF user profiles made after March 1.

When I try to manually back up my bookmarks or export my bookmarks to an HTML file from inside the "Manage Bookmarks" window, everything seems to work, but then when I go looking for the file I supposedly created (e.g. bookmarks-2024-03-04.json), no such file exists in the location where I saved it and searching for a file with "bookmarks" in its name yields only bookmarks from other browsers and the old bookmark backups from last October and earlier.

Hi Team, I hope you are doing well

I lost my user id for this account from last week, I am trying find the user account, but i couldn't find. It is like almost (mohamed.ansar@mybonyan.com) but its saying this is a wrong user id for https://app.zipbooks.com/login It is already in my bookmarks a long ago. suddenly got sin gout. Now i could not login and saying this is wrong user id, Please help me find the user account name and password, i already login saved in mozila. it is really appreciate if you can help me.

Thank you in advance

bold text I have tried all options that are available. I cannot find my BOOKMARKS. This happened two days ago and I have tried, I have the bookmarks on a HTML file bit it says the file is empty.

I have bookmarked a site on my browser, and I need the bookmark to be stored in two different bookmark folders (I have one folder for working at home and one folder for working at the office). But every time I bookmark it in the second folder, the bookmark disappears from the first folder.

I recently had my pc die and have had to get a new one and upon signing in to my firefox account and trying to sync, my bookmarks are not showing up. Everything else has synced fine.

How do I delete a single bookmark? The instructions in your help file do not work. I click on the blue star in the top right corner, hit "Delete bookmark," but the bookmark does not delete. I have tried shutting down Firefox and restarting after giving the delete command, but no dice. The bookmark seems immortal! Using Mac OS 10.13.6.