Firefox 技術支援討論區

A few days ago, my Windows laptop was attacked by Trojan virus. Windows Defender totally disabled the laptop, and I could not even press a key. I had hard disk destroyed and the laptop, too. Because I intended to buy a Mac in a few months anyway. I attempted FF download twice, no luck. I think the M1 chip may not be silicon chip that FF supports.

Do you know a way to get my BOOKMARKS so I can export to Safari? Does FF keep them?

I have a backup of all my documents and I included bookmarks in that, on a removable hard drive USB3.0 The MAC doesn't have a slot for 3.0. Will require having to buy something from Apple to accommodate it.

Hate to do that if it's a fool's errand. I appreciate your advice. Senior citizen in over her head.

Hello, I upgraded my windows 8.1 system with firefox on it to windows 10. The windows 10 upgrade saved my windows 8.1 files. I installed firefox on windows 10. I deleted the files created by the install in the folder 'profiles'. When I copy my old firefox profile contents into that firefox profile folder, firefox does not pickup my bookmarks and extensions as I had hoped. Is it possible to get firefox to recognize my old profile contents? Thanks, Doug

To whom this may concern, I am requiring about getting back bookmarks I recently just lost. I had a list close to 3000 of them, however I reformatted my PC and found out there weren't being synced recently and don't have the bookmark backups in my file list anywhere. Have tried many data recovery software to no avail, if there's a possibility I could have access to my last few bookmark updates to the cloud that would save many headaches Thanking you

How can I transfer my bookmarks to Chrome IN THE SAME order as I have them in my Firefox? I know how to transfer them, but I need them in the same order as I have them in Firefox

I wasted about an hour trying to make my bookmarks within a folder I named (let's call it "Foolhardy books and CD's") be transferred to Chrome. Every single OTHER folder and bookmark within NOT called "mobile bookmarks" IS transferring!!! Worst is 1) I didn't start these bookmarks on the computer I'm using...and use 'sync' but no one ever told me that would become a dodo bird distinction when it comes to easy bm transfers. I have tried saving it in JSON or plain text on desk top as new folder and again, it just doesn't like the particular Foolhardy file from any otherwise complete 'add to Chrome from Firefox" etc. There's some dudes on a google search on this with a converter, but it doesn't do a darn thing, and no clear way to contact them "if somethings not working". My concern is if I can't get this bookmark folder to convert out of mobile format, its pretty pathetic, meaning it is trying to make me stay within Firefox/Mozilla format....ugggh!

The right click on a Folder on the Bookmarks Toolbar and choosing Sort by name stopped working. Please, fix it.

Version: 122.0.1 (64-bit)

Both selected folder is supposed to be ordered by name:

So I synced my bookmarks then I notice that all of them are mixed up, so i look for ways to fix them, I then see I can restore my files, I try it then it says it was unable too, and then after that it deleted everything, I tried to restore them again and again using different dates but nothing worked.

p.s. I did post this earlier but it was in the middle of the night, so nobody saw it.

Hello,

Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes and the bookmark is saved to a place where I most likely don't want it to be saved. Is there a way to get rid of the three second time limit? Thanks!

It's not necessary to read further to answer my question. Bellow I'm going to give some criticism and express frustration about this new feature (or is it a bug?). The criticism is not directed towards the nice people here who give support to users who have problems.

I understand that developers get new ideas and want to put them into practice, but if you change an often used behaviour like this, I don't think it's user friendly to just change the behaviour without asking the user if he want's that behaviour. Personally I don't see how the automatically disappearing dialog helps me (it's very easy to click Esc if I change my mind about bookmarking a page), but I keep experiencing how it makes my browsing experience worse, as I often pause for a moment for example to think what name I'm going to give for the bookmark, or where am I going to place it.

In practice this change has wasted at least an hour of my time (to find an explanation and (in vain) a solution to fix the behaviour), made me annoyed, and based on the comments here and other places, made quite a few other people annoyed too.

Please, when you change the behaviour of Firefox in the future, before changing the behaviour for an individual user, ask him first if he even wants the change. For example show him a dialog where he is told that "we have this new feature where your familiar dialog keeps disappearing every three seconds for no reason so that you get the pleasure of invoking it again...and again...and again. If you want to have that feature, check the box on the left".

I thought I had two different accounts. Home, with my personal email and work, with my work email. My work computer crashed a few months ago, and out IT department was able to recover all my bookmarks, but it wasn't easy, so I was told. I decided to do what I do at home and that was to create an account for work, which I did. I now have an account for home with it's own bookmarks, and email, and a work account with it's own bookmarks and totally different email. I recently got a work phone. In the process of setting it up I synced it up with my work account. when I came home tonight I got online and all my work bookmarks were on my home computer. How did this happen? Now I don't have my home bookmarks. I tried signing out and signing back in with my home account, but no luck. This is very frustrating especially since they are two totally different accounts. SO, how do I get my home bookmarks back on my home computer? Thanks

Hi,

So, like a proper idiot I forgot to export my bookmarks!!!

I no longer have access to the computer, but I did remove the hard drive.

I was wondering if there is a way for me to copy any files, or folders from the original hard drive which I have connected via a usb dock, into the new computer?

Many thanks,

Locking this thread.
Please continue here: [/questions/1411649]
Hi, these are the files I found where you suggested I search. What's next? THANK YOU!

23p2fto4.default and 309gz60n.default-release

Paul

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it.

How about this - when is the next FF update expected? I'm sick and tired of wasting time using a browser that only lets you open one bookmark at a time, and expects you to scroll down through all of them each time you need to access a different one since it no longer holds its place like it did before the last update. And I'm sick and tired of wasting time reporting an issue to "support" only for it to be ignored.

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Hi,

We use a cloud-based ERP system. To access it, we use a bookmark for users to get to the initial login screen in Firefox. There has been a change in the login screen that will require us to use a different URL. We have about 75 PCs with many having multiple user profiles for Firefox that need the new URL.

I know how to quickly copy and paste the bookmark by remoting into a PC and then doing a copy/paste from the bookmarks toolbar on my PC to the bookmark toolbar on the remote PC.

I could also create a procedure for users to create their own bookmark but I think some users would find that a challenge.

I'd like to make this process more of a silent install but haven't figured out how to manage it.

We're currently all Windows 10 Pro using Firefox v101.0.1 64-bit.

Any suggestions?

Thanks.

Hello. I just wonder why firefox connects to bookmarks url's right after you open firefox? Opening page is always set to:about:blank. I discovered this when I want to know some netwrok traffic from my laptop and I wanted to know which software causes that traffic. And then I noticed that only open firefox it takes connection to bookmarks url even it does not open any web pages - because the opening page is about:blank

Hello, I am changing computers. I used Mozilla Firefox on the old computer and now on the new one. It's the same version; I checked. I exported the bookmarks from the old computer as HTML (that was the only option) but when I try to import them to the new computer and the same version of Firefox, they will not import.

Help?! Thank you so much! Julie

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo